Yes it now looks like this. Planning to send this:
I am writing to formally contest the four Penalty Charge Notices I received, numbered YJ82688205, YJ82720840, YJ82752723 and YJ82858269 for allegedly driving through the Blackwall Tunnel without paying the charge on the 19th, 20th, 21st and 23rd November 2025.
I rely on keeping my vehicle registered for various autopay accounts to ensure compliance with congestion zones and other toll areas. On the 4th November, 2025, I purchased a new vehicle and am confident I updated the TfL autopay list together with a second vehicle on the 13th November 2025.
Attempt to Update Autopay, Missed Communication, and Potential System Fault:
On the 1st December 2025 I received these 4 Penalty Notices – dated 25th, 26th, 27th and 28th November. Upon checking my account again I discovered that neither of the vehicles were registered. This raises the possibility of a fault within the TfL system that prevented my initial update from being processed. Additionally, the lack of communication hindered my ability to rectify the situation before unknowingly entering the tunnel.
However, upon attempting to add the vehicle again on this date, it appeared to be successful.
Penalty Charge Notices and Unhelpful Response:
I contacted TfL using the number provided on the challenge form (0343 222 2222) on the 1st November. Unfortunately, the representative I spoke with stated that this must not have been set up.
Reason for Appeal:
I believe these PCNs were issued unfairly. I take responsibility for ensuring my vehicle is registered for the Congestion Charge, and I demonstrably attempted to update the autopay list on a timely basis. The potential for a system fault that prevented the initial update and the lack of communication are concerning aspects of this situation.
Request:
Considering the documented efforts to update my autopay information, my history of responsible toll payments, and the possibility of a system fault along with the lack of communication, I kindly request a full cancellation of PCNs YJ82688205, YJ82720840, YJ82752723 and YJ82858269 as well as any other PCNs that may have been issued prior to 1st December on the basis that I was unaware that Autopay was not taking the toll fees.
Thank you for your time and consideration. I look forward to your response.
