Free Traffic Legal Advice

For meaningful advice please to have a read of

https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/.

and post up here copies (not transcripts) of

all sides of the PCN,and
any council photos/video.


Only redact yr name & address from documents - leave all else in.

Car was driven down Oxford Thames street on 15 December at 11.50.
First time in Oxford and didn't realise there was congestion charge so didn't pay.
PCN issue date 7 Jan
Went on holiday 10 jan at 4.30am and no post before then
Arrived back evening of 24 jan and opened pile of post. nothing there.
This morning 27 jan found a second pile (thanks daughter) on sideboard and opened to find the PCN.
Tried to pay reduced rate but it won't let me.

My point is that our post is very infrequent : sometimes only twice a week - we frequently gets official letters posted over a week before we receive, sometimes 2.

How do I pay the reduced amount? Can I appeal and then get the reduced amount? Bottom of page 4 in the PCN under "Service" says that we have to prove that it didn't come before a certain date. That's impossible if you've been away and have no idea of delivery date rather just a history of very delayed mail receipt.







Thanks in advance

The experts need to see the paperwork as there are often mistakes in the 'small print'.


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EDIT:  PCN is in Reply#3 above

Best of you submit representations stating the circumstances you described in your narrative, and ask that the discount option be re-offered to you.

Car was driven down Oxford Thames street on 15 December at 11.50.
First time in Oxford and didn't realise there was congestion charge so didn't pay.

If they refuse payment at the discounte rate, then the above can be looked at. The plain fact is that you should not have to "realise" there is a congestion charge; there should be signs at all entry points. So this can be looked at so a possible appeal case can be created for submission at the Traffic Penalty Tribunal. No point in just coughing-up the full amount; make them do some work for their money !