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Admiral - premium change (increase) after claim on policy

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#1
Dear All,

Does this sound right to you?  I thought a premium was a premium and wouldn't change as a result of a claim until renewal?

Quote
The premium we charge each customer is calculated from a series of detailed statistical models derived from past claims history for similar customers.

As a result of this change there is an increase of £84.53. This includes an administration charge of £26.00.

This means a balance of £84.53 is due, which we will debit from the payment details we hold on file on, or shortly after, 30/03/2024. Please ensure funds are available.
Re: Admiral - premium change (increase) after claim on policy
Reply #2 on:
#3
That looks as though someone has made a change of some description or notified additional onformation.

It is possible additional information has come to light and they have revised premium (eg they have noticed something not declared that was previously.

If it's a telematics policy they may revise at various points.
Re: Admiral - premium change (increase) after claim on policy
Reply #6 on:
#7
Yeah so they quoted you for a year and within a few days you changed the metrics on which they'd quoted you via an at fault claim.

All insurance companies will come after you for extra £s.

A bit different if you'd claimed after ten months, they'd probably have waited until renewal to sting you.
Re: Admiral - premium change (increase) after claim on policy
Reply #8 on:
#9
can't see it myself. you pay a premium for the year. the only time I've hear of anything like that is in the case of a total loss and argued end of indemnity.
for an at fault claim??
hmm is there anything in the policy T&Cs about claims within "×" days of start? I've seen that on health insurance policies.
Quote from: andy_foster
Mick, you are a very, very bad man
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Re: Admiral - premium change (increase) after claim on policy
Reply #9 on:
#10
Looking on Admiral website one, but not the only, reason for a £26 admin fee is for applying additional information.

Perhaps there was some discrepancy on what was submitted at the time of claim and what was submitted at the time of policy.

Misrepresentation or change are the 2 reasons the policy allows premium change (and the 2 reasons for a £26 admin charge).

I assume the incident occured after the new policy was quoted and commenced.

Last Edit: March 24, 2024, 05:12:44 am by slapdash
Re: Admiral - premium change (increase) after claim on policy
Reply #10 on:
#11
Yeah so they quoted you for a year and within a few days you changed the metrics on which they'd quoted you via an at fault claim.
and? irrelevant. they quote on your driving history and current situation with you licence. they indemnify for the forthcoming year at a cost based on that.
what happens after in inception is what you're insuring against.
Quote from: andy_foster
Mick, you are a very, very bad man
Re: Admiral - premium change (increase) after claim on policy
Reply #11 on:
#12
Looking at the terms and conditions they state:

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Changes in circumstances
You must tell us if any information on your Motor Proposal Confirmation changes.
If you make changes to your policy, you may have to pay an additional premium. Changes to your policy will also incur administration charges that are payable to EUI Limited for the cost of arranging and handling your policy. Details of these charges are available online and included in your welcome/renewal documents.

However they also state:

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Please tell us when you renew your insurance if:
* any information shown on the Motor Proposal Confirmation is incorrect
* you or any driver on your policy have had any accidents, incidents, thefts, losses or claims (regardless of blame)
Re: Admiral - premium change (increase) after claim on policy
Reply #13 on:
#14
Quote
Please tell us when you renew your insurance if:
* any information shown on the Motor Proposal Confirmation is incorrect
* you or any driver on your policy have had any accidents, incidents, thefts, losses or claims (regardless of blame)
Quote from: andy_foster
Mick, you are a very, very bad man