Horizon, Tesco carpark, NtK

The register keeper has received parking charge notice from Horizon Parking.

The driver had parked the the car at Tesco's carpark when the shop was closed. They overstayed the free parking by around 15min (30min free).

No appeal to Horizon has been made.




Not sure how to properly add the images - sorry.

Many thanks for any advice on how to proceed!

https://ibb.co/K9YkTv

Please show us the signage in the car park as per the forum guide.

This is the only sign visible in the carpark.
Clearly not saying anything about out of hours parking.

Clearly not saying anything about out of hours parking.

I'm not sure that's quite true. The signage states that a stay of up to 30 minutes doesn't require any validation (essentially meaning 30 mins free parking).

It also states that drivers may stay for up to 2 hours if they spend £5 in store. It follows that you can't spend £5 in store when the store is closed, and therefore you cannot stay for up to 2 hours when the store is closed.

Thanks for you reply.

In this case then, how should the keeper proceed with the notice?

Many thanks

Anyone please?