I Park Services – Paid 2 hrs but partial VRN - Appeal rejected - guidance on whether to pay or not

Thank you so much, I sent this off about a week ago. I haven't had a response, apart from the canned 'we will respond as soon as possible' email, they also say to use the following form,

Should I re-add the email into there to make sure they have received?

Thanks again

DO NOT use their response form. DO NOT engage with DCB Legal unnecessarily. You MUST refuse to use any portal they offer for engagement. You ONLY engage with them via email or postal letter (their choice).

You never EVER engage with them by phone. If they try to call or text you, just block their number.

Just be patient. They will respond

Okay awesome,

thank you!