Overstay Waitrose

Received a Parking Charge Notice to Keeper today. As I wasn't driving cannot comment on the veracity of the alleged overstay or any signage issues.

However, the 'date of contravention' is 17/07/2026. The 'date of this notice' is 26th/08/2026 and I received the invoice yesterday, the 07/09/2026.

Presumably I just need to highlight the date contravention and that I will not be giving details of the driver?

Thanks in advance

Assuming that you are the reg keeper and the V5C address is correct, then on the face of it, the NTK is served out of time to transfer liability.

Please confirm the above, and post the NTK?

If driver was Waitrose customer, worth having a go with the store to get it cancelled - whereabouts was it?

As above need to see the NTK and ideally photos of the signage.

Assuming that you are the reg keeper and the V5C address is correct, then on the face of it, the NTK is served out of time to transfer liability.

Please confirm the above, and post the NTK?

If driver was Waitrose customer, worth having a go with the store to get it cancelled - whereabouts was it?

All above correct.

That is woeful from Britannia     They haven't even tried to invoke POFA, and have carefully used 'the motorist' rather than driver (who, if anyone, is actually liable).  I would appeal on the basis of the date of issue and failure to even try and comply with POFA to transfer liability.  Once you get the inevitable rejection I would also:

Send the NTK to the CMA who are investigating private parking cos
Complain to the BPA that Britannia are not complying with POFA / code of practice
If they refuse the appeal, complain to their DPO and the ICO that they are misusing your data.

Compliance with PoFA is not mandatory, so I'm not sure that a lack of compliance would, on its own, be grounds for complaint to either the BPA or CMA. Their conduct once this is pointed out might be.

Compliance with PoFA is not mandatory, so I'm not sure that a lack of compliance would, on its own, be grounds for complaint to either the BPA or CMA. Their conduct once this is pointed out might be.

Presumably, the lateness of the notice and the fact I was not the driver, will be enough to win at POPLA (as I guess there’s no chance on first appeal)?

We can’t predict what POPLA might or might not do, but even if they don’t uphold your appeal it’s unlikely you will ultimately pay anything, it’ll just take longer to get to that position.

My advice is that if you do have to appeal to POPLA, keep it simple, stick to the fundamental point and don’t confuse them with multiple appeal points, becaused then they’ll simply ignore the main point.

That you were not the driver and can positively state as such reduces their scope to try their usual trick of saying they'll assume you were the driver.

Here's an example of the sort of thing you could send as the keeper:

OP, can we clear some points pl.

Is the notice addressed to an individual as registered keeper or a corporate body;

Is the addressee the registered keeper or perhaps a hire or lease company?

Do you have any evidence that you were not the driver at the time (not naming the actual driver if you know), for example you were at a meeting in Timbuktu or whatever?

Your first two questions can be answered by reading the thread.

Do you have any evidence that you were not the driver at the time (not naming the actual driver if you know), for example you were at a meeting in Timbuktu or whatever?

I wouldn't let the answer to this delay the initial appeal. If Britannia want to gainsay the OP, and allege he was driving, it is for them to prove he was driving, not for him to prove he wasn't. If he can offer such evidence at a later stage, great.

I should have looked to see what 'All above correct' meant (Reply #3), my fault.