My current flat is owned privately and managed by an Estate agent (EA). However, the rest of the building/parking spaces are managed/owned by a Housing Association (HA). The management of the parking spaces was transferred to PCM before my time and now requires a parking permit to park (
See image of parking signage).
There is no reference to parking on my lease except that - "key fob, access cards and parking permit must be returned at the end of tenenacy".
I recently replaced my car (early march) and needed a new permit. However, PCM only opens 9 am - 3pm Monday to Friday, their online permit request does not work, The wait time on the phone is ~ 40 mins long (more than my lunch time). I am at work during these hours. Because of these, I received a windscreen PCN before I was able to get a new permit.
I have already appealed after the 28th day but this was rejected (they claimed I should have made alternative parking arrangements while I secure a permit). I will be following it up with the IAS appeal (just to go through the motions before the court claim).
I have already contacted the EA/landlord and HA, all of which were unhelpful. The HA stated all residents signed a letter granting PCM the authority to manage the parking space (they sent me the template). I have requested the landlord/EA to confirm if such a letter was signed by them but they never replied. However, I think this might be key to my court defence in case of a court claim.
My questions are:
How do I legally get the landlord/EA to provide this?
What will my defence in court and IAS be?