Free Traffic Legal Advice

Let's clarify what actually happened and who is liable and has to respond...

I'm assuming that your Mum is the registered Keeper and the Parking Charge Notice (PCN) issued as a postal Notice to Keeper (NtK) was addressed to her. If so, are you saying you appealed in her name as her or did you simply appeal as her son/daughter and tried to mitigate it?

We really didn't need to know who was driving. We need to see the NtK. Which unregulated private parking firm?

Have you or your Mum tried to get PALS to get the PCN cancelled?

If the drivers identity has been blabbed, inadvertently or otherwise, you've blown away the single guaranteed excuse to get this cancelled. By identifying the driver—which the operator couldn’t lawfully do themselves due to PoFA non-compliance, Keeper liability is now irrelevant, because the operator can pursue the Keeper directly as the driver, bypassing Schedule 4 entirely. Any defence based on PoFA failure is now void, since the operator doesn’t need PoFA if they know who was driving.

Unless your statement can be retracted or shown to be speculative or mistaken, the operator now has a clean path to enforce the charge against the mother who they now know is the registered Keeper and the driver. If the appeal was submitted via an online form, and there’s no record of formal authorisation or clarity on who submitted it, there might be room to argue ambiguity. But if it’s in writing and unequivocal—You'd have to fight it the slow way.

Apologies, I just created an account and hadn’t read that before hand.

So, in actual fact my sister appealed simply acting as if it was just the driver writing. But let’s just assume it was me for sake of ease.

No, the Parking Charge Notice was attached to the vehicle, similar to council issued ones.

Unfortunately when appealing, my sister identified the driver using one of the options on the drop down. Only afterwards someone told me that was a stupid idea for reasons you just outlined.

After the appeal was rejected, nothing was done from my side. Because so much time had passed I assumed it was not being pursued, but obviously that wasn’t the case.

No, I am not sure who PALS is.

When I tried to check what was wrote in the appeal, using the reference number on the CPP website, it doesn’t show up, so I’m not sure whether they have a record on their end.

CPP is Parkingeye, they will have retained a full copy of your appeals text including any admission of being the driver.

Just try a normal internet search for PALS, it will quickly reveal to you that it’s the Patient Advice & Liaison Service.
https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/ took me 2 seconds to find.

I did google and that came up, but it didn’t seem like anything to do with parking tickets so I assumed it isn’t that

The £70 is an inflated addition they have added for so called debt recover costs etc (Admin).

many court cases in the past have not allowed this, but this would only be challenged in a court case.

Please bare with me, I will need to do a bit digging to find this information, unfortunately the initial windscreen NtD was stupidly disposed of by myself thinking this wasn’t being pursued.

Quote from: EvaporatedMilkCoffee on July 20, 2025, 10:40:02 am

Quote from: jfollows on July 20, 2025, 07:02:22 am

Just try a normal internet search for PALS, it will quickly reveal to you that it’s the Patient Advice & Liaison Service.
https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/ took me 2 seconds to find.

I did google and that came up, but it didn’t seem like anything to do with parking tickets so I assumed it isn’t that

Why not?
If nothing else, there are many cases recorded here of PALS getting these things cancelled, we advised you to do it, but you assume that it’s irrelevant?

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Have you or your Mum tried to get PALS to get the PCN cancelled?

It’s not that I assume it’s irrelevant. I simply thought Patient Advice and Liasion Service is not the PALS the other user was talking about. Also, I am young and inexperienced with these things. Thank you, I will contact them.