Author Topic: Universal Parking Enforcement - Passenger or Driver left the premises whilst vehicle parked on site - Shell Garage LU4  (Read 741 times)

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After non compliant in either scenario I would clarify that there was no windscreen NTD and this NTK should have been issued within 28 14 days.

Also worth pointing out that your V5C is up to date with the correct address.

"I respectfully request that the appeal be allowed and the PCN cancelled"

Don't be nice, don't ask - they don't care!  More direct, i.e.  "It is evident that Universal Parking Enforcement have failed to issue an NTK compliant with POFA to allow transfer of liability to the keeper, and compounded this by mis stating in their rejection the position with respect to periods for issuing a NTK to allow transfer of liability.  IAS POPLA must therefore direct them to cancel the charge."
« Last Edit: February 19, 2026, 03:27:46 pm by RichardW »

@RichardW It's the IAS in this case, not POPLA :)

After non compliant in either scenario I would clarify that there was no windscreen NTD and this NTK should have been issued within 28 days.
14 days.

The operator’s statement that a postal PCN can be issued within “7 months” is incorrect in law
This isn't quite right - they can issue a postal PCN later than the timescales provided for in PoFA, but if they do, they cannot then rely on PoFA to recover any charges from the keeper.

@RichardW It's the IAS in this case, not POPLA :)

Ah, fixed.  Even more reason to be direct!  IAS don't uphold many, but this may be one they do, given it's so far out of time.

After non compliant in either scenario I would clarify that there was no windscreen NTD and this NTK should have been issued within 28 days.

14 days.

Thanks, fixed that too.

Thank you all. The appeal text I've submitted to IAS is as follows;

"You completed the appeal on 19/02/2026 22:59:16.

No PoFA keeper liability - NtK issued 104 days after event with no windscreen ticket, exceeding the 14-day limit under Schedule 4 Paragraph 9(4).

I am the registered keeper. I am not liable for this charge.

My original appeal stated that the Notice to Keeper (NtK) is non-compliant with Schedule 4 of the Protection of Freedoms Act 2012, yet the operator ignored this point.

There was no windscreen Notice to Driver. Therefore, under PoFA paragraph 9(4) the NtK had to be delivered within 14 days of the alleged parking event.

The dates are:
Alleged event: 18/10/2025
NtK issue date: 30/01/2026

This is 104 days after the event.

This is a clear failure to meet the statutory requirement. As a result, the operator cannot transfer liability from the driver to the keeper.

My V5C is current and held the correct address at the material time. There is no valid reason for the delay.

The operator's rejection letter compounds this failure by mis-stating the legal position, claiming that a postal PCN can be issued within “7 months”. While a parking charge may be issued at any time, PoFA keeper liability only applies if the NtK is delivered within the statutory period. That condition has not been met.

I am under no obligation to identify the driver and there is no legal presumption that the keeper was the driver.

It is evident that Universal Parking Enforcement have failed to issue a PoFA-compliant NtK capable of transferring liability to the keeper. Their case can only be against the driver, who has not been identified.

IAS must therefore direct the operator to cancel the charge."

I know IAS will reject the appeal and I'll no doubt be back here asking about next steps. I did a little digging (not too much) but it seems IAS is actually the same company as IPC, just using a different trading name for each function. So there's no chance of this succeeding.

**Another point I'm unsure of, I've recently moved house and am in the process of updating my V5C. Is it my responsibility to notify them or are they supposed to keep track? It's just that by all accounts, the next phase is when the debt collection letters start coming and I really don't want to miss a County Court summons and end up with a default judgement all because i didn't know. Any advice guys?

TIA

Is it my responsibility to notify them or are they supposed to keep track?
You should tell them. They're only able to access keeper data from DVLA once.