Author Topic: UKPC NTK not parked correctly within markings of parking bay. Valley park croydon  (Read 1998 times)

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Hi everyone.

I received an NTK from UKPC due to the car not being parked within the parking bay markings.

The driver of the car went to the shops, and parked the car. While they were parking they had to leave a bit of space as another car had parked over the drivers bay slightly, so the driver parked over to have some extra room.

The driver said that there was no ticket left on the car by the attendant who issued the  ticket. But this could just be standard practice with these type of tickets from private firms.

I have now received this NTK now and would like to know how to proceed with this.
In the pictures on the UKPC site the car that was parked next to it had moved.
I have attached the NTK and removed personal details. Not sure if I had to remove any more details.

Kind regards

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UKPC tickets can usually be beaten if you're prepared to put in the effort to fight them all the way.

Looking at the actual contravention, I don't think you've much of an argument there. The way the driver parked is effectively blocking the next bay, and UKPC can argue they're protecting a legitimate interest of the landowner by issuing a charge.

If they want to recover the charge from you as the keeper of the vehicle, they need to comply with the requirements of Schedule 4 of the Protection of Freedoms Act 2012 (there's a link in my signature under this post). One of those requirements is to 'specify' the period of parking. Their notice merely states a single time, which isn't sufficient (Brennan v Premier Parking Solutions).

You could appeal along the lines of the below as the keeper:

Dear Sirs,

I have received your Parking Charge Notice (Ref: _____) for vehicle registration mark _____, in which you allege that the driver has incurred a parking charge.  I note from your correspondence that you claim to be able to hold me liable under Schedule 4 of the Protection of Freedoms Act 2012 ("the Act"), but this is not true. You have failed to specify a period of parking as required by 9(2)(a) of the Act.

I am appealing as the registered keeper. There is no obligation for me to name the driver and I will not be doing so. I am therefore unable to help you further with this matter, and look forward to your confirmation that the charge has been cancelled. If you choose to decline this appeal, you must issue a POPLA code.

Yours

They will almost certainly reject this appeal, but you can then appeal to POPLA. You've a better chance at POPLA, but they too can be a bit rubbish. If they reject, the next step is a potential court claim in the County Court (small claims track). These claims are almost always discontinued before a hearing, if defended with our help - see here: DCB LEGAL RECORD OF PRIVATE PARKING COURT CLAIM DISCONTINUATIONS

Thank you so much for the reply DWMB2.

Yes I am willing to take this all the way and put in the effort.
I will send off the appeal you have posted and await the rejection letter as I'm also sure they will reject.

Kind regards

I have now recieved the notice of rejection.
Which they have supplied a popla code.
What would be the next steps from here?

Kind regards

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« Last Edit: June 18, 2025, 08:08:05 pm by Torenaga »

Any update on how i can appeal to popla please?
I want to appeal before the time runs out :)

Kind regards

Just search the forum for other POPLA appeals and put something together. I doubt that a POPLA appeal will be successful in this case but it doesn't matter. An unsuccessful POPLA appeal is not binding on you and has no prejudice on anything going forward.

If you follow the advice, you won/t be paying a penny to UKPC.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Ok, thank you very much for the reply, I will take a look now.

I have searched around on this forum and MSE (I hope this is allowed) and the main popla appeal which seems to be the closest to my case in an appeal I assume would be this.


1. The operator has not shown that the individual who it is pursuing is in fact the driver who was liable for the charge

In cases with a keeper appellant, yet no POFA 'keeper liability' to rely upon, POPLA must first consider whether they are confident that the Assessor knows who the driver is, based on the evidence received. No presumption can be made about liability whatsoever. A vehicle can be driven by any person (with the consent of the owner) as long as the driver is insured. There is no dispute that the driver was entitled to drive the car and I can confirm that they were, but I am exercising my right not to name that person.

Where a charge is aimed only at a driver then, of course, no other party can be told to pay. I am the appellant throughout (as I am entitled to be), and as there has been no admission regarding who was driving, and no evidence has been produced, it has been held by POPLA on numerous occasions, that a parking charge cannot be enforced against a keeper without a valid NTK.

As the keeper of the vehicle, it is my right to choose not to name the driver, yet still not be lawfully held liable if an operator is not using or complying with Schedule 4. This applies regardless of when the first appeal was made because the fact remains I am only the keeper and ONLY Schedule 4 of the POFA (or evidence of who was driving) can cause a keeper appellant to be deemed to be the liable party.

The burden of proof rests with the Operator, because they cannot use the POFA in this case, to show that (as an individual) I have personally not complied with terms in place on the land and show that I am personally liable for their parking charge. They cannot.

Furthermore, the vital matter of full compliance with the POFA 2012 was confirmed by parking law expert barrister, Henry Greenslade, the previous POPLA Lead Adjudicator, in 2015:

Understanding keeper liability
“There appears to be continuing misunderstanding about Schedule 4. Provided certain conditions are strictly complied with, it provides for recovery of unpaid parking charges from the keeper of the vehicle.

There is no ‘reasonable presumption’ in law that the registered keeper of a vehicle is the driver. Operators should never suggest anything of the sort. Further, a failure by the recipient of a notice issued under Schedule 4 to name the driver, does not of itself mean that the recipient has accepted that they were the driver at the material time. Unlike, for example, a Notice of Intended Prosecution where details of the driver of a vehicle must be supplied when requested by the police, pursuant to Section 172 of the Road Traffic Act 1988, a keeper sent a Schedule 4 notice has no legal obligation to name the driver. [...] If {POFA 2012 Schedule 4 is} not complied with then keeper liability does not generally pass.''

Therefore, no lawful right exists to pursue unpaid parking charges from myself as keeper of the vehicle, where an operator is NOT attempting to transfer the liability for the charge using the Protection of Freedoms Act 2012.

This exact finding was made in 6061796103 against ParkingEye in September 2016, where POPLA Assessor Carly Law found:
''I note the operator advises that it is not attempting to transfer the liability for the charge using the Protection of Freedoms Act 2012 and so in mind, the operator continues to hold the driver responsible. As such, I must first consider whether I am confident that I know who the driver is, based on the evidence received. After considering the evidence, I am unable to confirm that the appellant is in fact the driver. As such, I must allow the appeal on the basis that the operator has failed to demonstrate that the appellant is the driver and therefore liable for the charge. As I am allowing the appeal on this basis, I do not need to consider the other grounds of appeal raised by the appellant. Accordingly, I must allow this appeal.''


2. Insufficient and unclear signage in the area the vehicle was parked

There was no contract nor agreement on the 'parking charge' at all. It is submitted that the driver parked in an area with insufficient signage.


3. No evidence of Landowner Authority - the operator is put to strict proof of full compliance with the BPA Code of Practice

As this operator does not have proprietary interest in the land then I require that they produce an unredacted copy of the contract with the landowner. The contract and any 'site agreement' or 'User Manual' setting out details including exemptions - such as any 'genuine customer' or 'genuine resident' exemptions or any site occupier's 'right of veto' charge cancellation rights - is key evidence to define what this operator is authorised to do and any circumstances where the landowner/firms on site in fact have a right to cancellation of a charge. It cannot be assumed, just because an agent is contracted to merely put some signs up and issue Parking Charge Notices, that the agent is also authorised to make contracts with all or any category of visiting drivers and/or to enforce the charge in court in their own name (legal action regarding land use disputes generally being a matter for a landowner only).

Witness statements are not sound evidence of the above, often being pre-signed, generic documents not even identifying the case in hand or even the site rules. A witness statement might in some cases be accepted by POPLA but in this case I suggest it is unlikely to sufficiently evidence the definition of the services provided by each party to the agreement.

Nor would it define vital information such as charging days/times, any exemption clauses, grace periods (which I believe may be longer than the bare minimum times set out in the BPA CoP) and basic information such as the land boundary and bays where enforcement applies/does not apply. Not forgetting evidence of the various restrictions which the landowner has authorised can give rise to a charge and of course, how much the landowner authorises this agent to charge (which cannot be assumed to be the sum in small print on a sign because template private parking terms and sums have been known not to match the actual landowner agreement).

Paragraph 7 of the BPA CoP defines the mandatory requirements and I put this operator to strict proof of full compliance:

7.2 If the operator wishes to take legal action on any outstanding parking charges, they must ensure that they have the written authority of the landowner (or their appointed agent) prior to legal action being taken.

7.3 The written authorisation must also set out:

a the definition of the land on which you may operate, so that the boundaries of the land can be clearly defined

b any conditions or restrictions on parking control and enforcement operations, including any restrictions on hours of operation

c any conditions or restrictions on the types of vehicles that may, or may not, be subject to parking control and enforcement

d who has the responsibility for putting up and maintaining signs

e the definition of the services provided by each party to the agreement.



Would this be ok to send to popla as i assume they will most probably reject anything i send them.

Kind Regards

That is from POPLA appeals that are over 10 years old. Your first point is a rambling about the Keeper not being liable to identify the driver but does not explain what that is relevant in this case.

Explain why the Keeper cannot be liable under PoFA and then you can also explain why the driver cannot be liable because there is no evidence that a contract was formed. PoFA paragraph 9(2)(a) states:

A notice which is to be relied on as a notice to keeper for the purposes of paragraph 6(1)(b) is given in accordance with this paragraph if the following requirements are met.

(2)The notice must

(a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;

Where is that section complied with in the NtK? There is not even a mention of the word "period" in the NtK. Therefore, the notice is not fully compliant with ALL the requirements of PoFA and so the Keeper cannot be liable.

This is backed up in persuasive case law which the POPLA assessor should be familiar with by now. In Scott Brennan v Premier Parking Solutions (2023) [H6DP632H] where it was concluded that a single timestamp does not constitute a valid "period of parking" under Schedule 4 of the Protection of Freedoms Act 2012 (POFA).

With the above established, you can then argue that there is no evidence that the vehicle was parked for longer than the minimum consideration period to show that a contract was formed with the driver. This is a critical point in challenging the enforceability of a PCN.

The PPSCoP section 5.1 explains that there must be a consideration period before a PCN can be issued. The consideration period requirements are explained in Annex B1. It is a minimum of 5 minutes unless there are more than 500 spaces in the car park, in which case it is a minimum of 10 minutes. This is to allow the driver the time required to identify and read signs that display the parking terms and conditions, or the consequences of choosing to park where public parking is not invited, the time required to identify and comply with requirements for payment and the time required for a driver to leave the controlled land if they decide not to accept the terms and conditions.

So, without a "period of parking" evidenced, there can be no driver liability or Keeper liability. You lead on those two points and then throw in signage and landowner authority as backups, just in case you get one of the more moronic POPLA assessors.

Here are some example points you could use:

Quote
1. The Notice to Keeper is non-compliant with Paragraph 9(2)(a) of Schedule 4 of the Protection of Freedoms Act 2012

The Notice to Keeper (NtK) issued by the operator fails to comply with the mandatory requirements of Paragraph 9(2)(a) of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA). This paragraph requires that the NtK mustspecify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates”.

In this case, the NtK merely states a single timestamp: 12:11pm on 01/05/2025. This is a point in time, not a “period of parking”. There is no start and end time, no duration, and not even a reference to the word “period” in the notice.

As confirmed in Brennan v Premier Parking Solutions (2023) [H6DP632H], a single timestamp alone does not satisfy the statutory requirement. The failure to specify a period of parking renders the NtK non-compliant, and therefore the operator cannot pursue the registered keeper under PoFA.

2. No evidence of contract formation due to absence of a consideration period

Even if PoFA were not engaged, the operator has provided no evidence that a contract was formed with the driver. Under Section 5.1 of the Private Parking Sector Single Code of Practice (2024), a minimum consideration period must be allowed before any assumption of contractual parking can be made. This period allows the driver to read the signage, assess the terms, and decide whether to accept them. The Code states that a driver remaining on site for more than 5 minutes may be deemed to have accepted the terms, but there is no evidence that the vehicle remained for that long. Without such evidence, there is no basis to conclude that the driver accepted any contractual terms, and therefore no liability can arise.

With the above points made, you can then assert that you cannot be liable as the Keeper and the unidentified driver cannot be liable either.

For the purpose of throwing in the kitchen sink for the appeal, add the following points for good measure:

Quote
3. Signage incapable of forming a contract

If, despite the clear absence of keeper liability under PoFA and the lack of any evidence that a contract was formed with the driver, the assessor is still minded to consider the charge, then the operator is put to strict proof that the signage at the site was sufficiently clear, prominent, and unambiguous to form a legally binding contract. I contend that it was not.

4. No evidence of landowner authority

The operator is put to strict proof that they have a valid, contemporaneous contract or lease flowing from the landowner that authorises them to manage parking, issue PCNs, and pursue legal action in their own name.

I refer the operator and the POPLA assessor to Section 14 of the PPSCoP (Relationship with Landowner), which sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land. In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action.

Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.
« Last Edit: July 01, 2025, 08:49:25 am by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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How embarrassing, thank you so much.
I will get onto it right away and sort out this appeal.

Kind regards

I sent off the appeal to popla on Tuesday the 1st of July 2025 as follows

1. The Notice to Keeper is non-compliant with Paragraph 9(2)(a) of Schedule 4 of the Protection of Freedoms Act 2012

The Notice to Keeper (NtK) issued by the operator fails to comply with the mandatory requirements of Paragraph 9(2)(a) of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA). This paragraph requires that the NtK must “specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates”.

In this case, the NtK merely states a single timestamp: 12:11pm on 01/05/2025. This is a point in time, not a “period of parking”. There is no start and end time, no duration, and not even a reference to the word “period” in the notice.

As confirmed in Brennan v Premier Parking Solutions (2023) [H6DP632H], a single timestamp alone does not satisfy the statutory requirement. The failure to specify a period of parking renders the NtK non-compliant, and therefore the operator cannot pursue the registered keeper under PoFA.

2. No evidence of contract formation due to absence of a consideration period

Even if PoFA were not engaged, the operator has provided no evidence that a contract was formed with the driver. Under Section 5.1 of the Private Parking Sector Single Code of Practice (2024), a minimum consideration period must be allowed before any assumption of contractual parking can be made. This period allows the driver to read the signage, assess the terms, and decide whether to accept them. The Code states that a driver remaining on site for more than 5 minutes may be deemed to have accepted the terms, but there is no evidence that the vehicle remained for that long. Without such evidence, there is no basis to conclude that the driver accepted any contractual terms, and therefore no liability can arise.

3. Signage incapable of forming a contract

If, despite the clear absence of keeper liability under PoFA and the lack of any evidence that a contract was formed with the driver, the assessor is still minded to consider the charge, then the operator is put to strict proof that the signage at the site was sufficiently clear, prominent, and unambiguous to form a legally binding contract. I contend that it was not.

4. No evidence of landowner authority

The operator is put to strict proof that they have a valid, contemporaneous contract or lease flowing from the landowner that authorises them to manage parking, issue PCNs, and pursue legal action in their own name.

I refer the operator and the POPLA assessor to Section 14 of the PPSCoP (Relationship with Landowner), which sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land. In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action.

Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

And popla has already responded with an email saying they have recieved the evidence pack from UKPC.

Popla says I have 7 days to comment on the evidence uploaded by UKPC. Shall I post up all the evidence on this site that they have submitted or is it just a thing of waiting it out as commenting won't make a difference to popla's decision?

Kind regards

Upload the operators evidence on Google Drive or DropBox and make sure that it is accessible to everyone. Just redact any personal information on whatever you upload.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain


Some initial observations of their contract documents:

1) The client's details are entirely redacted:
They've redacted absolutely every detail relating to the signatory to the agreement, including the name of the company. There's therefore no way of knowing if the company who signed the agreement have any suitable proprietary interest in the land.

2) The site-specific contract is incomplete:
The site specific contract they have provided (""Valley+leisure+park+redacted+contract (1).pdf") is apparently 30 pages long, according to the footnote. They have provided just 4 pages of this, and only 1 of the 6 schedules, omitting important information such as Schedule 5 (Property specific schedules) and Schedule 6 (Site specific requirements).

3) Mismatch between site-specific contract and the 'general' T&Cs:
UKPC have provided 2 contract documents - 3 if you include the signage plan but this is not relevant to my point. Contract Document #1 ("Valley+leisure+park+redacted+contract (1).pdf") is a site specific contract, signed by UKPC and their client (whoever that is, see point #1). Contract Document #2 ("T&C'S+for+rolling+contract.pdf"), contains UKPC's boilerplate T&Cs for rolling contracts, presumably applicable to all sites they operate.

Firstly, Contract Document #2 is not referenced in Contract Document #1, and is unsigned, so there's no evidence that these T&Cs have been agreed to by the client/landowner.

Secondly, Contract Document #2 did not exist at the time that the contract was signed. How do we know this? Contract Document #1 is dated 21st July 2015. However, on page 1 of Contract Document #2 there is reference to "the Parking (Code of Practice) Act 2019", which didn't exist in 2015. So these general T&Cs clearly weren't agreed to on 21st July 2015 when the contract was signed - no evidence has been provided to show the landowner has agreed to them at some date since.

Thank you for the quick reply DWMB2.

Should I write that in the "comment on the evidence"?

Regards