3. UKPC - Coventry - Private Car Park
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UKPC - Coventry - Private Car Park
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Good afternoon all, I wonder if you can help with a question.

On the 7th of April 2024 I visited my Daughter at her Student Accommodation in Coventry, I was onsite for approximately 50 minutes, the parking is managed by UKPC. The local streets are Permit only parking, no Car Parks within a short walk, my Daughter was stressed because of the Course pressures and the need to complete dissertations, with her End exams looming ever closer.

Whilst I was inside the accommodation, a Private Car pulled up, photographed my Car, and then drove off, soon enough I got a letter through the door from UKPC.
I replied declining to Pay, explained why I was there and offered to pay a small fee for their admin costs.

I have had a variety of Debt collection companies contacting me, I have replied to most of them saying that I am dispute with UKPC, companies include:
ZZPS
GCTT
DCB

and finally today, an N1SDT Form from the CNBC with a claim for £262 which i feel needs to be taken a bit more seriously

Is this something I can fight, I am pretty stubborn when I think a company is being either unfair, or a complete rip-off as in the case of most PPC's.

Thank you in advance
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« Last Edit: November 01, 2024, 05:21:20 pm by DWMB2 »
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Re: UKPC - Coventry - Private Car Park
« Reply #1 on: »
Easy one to get rid of. With an issue date of 30th October, you have until Monday 18th November to file your Acknowledgement of Service.

Follow the instructions in this PDF to submit the AoS:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

There is nothing to be gained by delaying the AoS. Once the AoS has been submitted, you then have until 4pm on Monday 2nd December to file a defence.

Let us know when you've filed the AoS and we'll provide a defence and draft order you can send.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: UKPC - Coventry - Private Car Park
« Reply #2 on: »
I've removed that attachment as the MCOL password was showing.
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Re: UKPC - Coventry - Private Car Park
« Reply #3 on: »
Thank you both, for the advice and catching my error.
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Re: UKPC - Coventry - Private Car Park
« Reply #4 on: »
I have submitted the AOS on the MCOL Website.

thank you,

Mike
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Re: UKPC - Coventry - Private Car Park
« Reply #5 on: »
Please repost the claim form (suitably redacted this time) as we need to see the PoC in order to suggest the correct defence.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: UKPC - Coventry - Private Car Park
« Reply #6 on: »
Attached, thank you

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Re: UKPC - Coventry - Private Car Park
« Reply #7 on: »
Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

UK Parking Control Ltd
Claimant

- and -

[Defendant's Full Name]

Defendant


DEFENCE


1. The Defendant denies any liability for this claim.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts). Simply stating "Registered users only" is vague and inadequate;

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state exactly how the claim for statutory interest is calculated;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

You only need to edit in the defence your name, the claim number and sign the defence by typing your full name for the signature and dating it. There is nothing to edit in the draft order.

When you have done that, you attach both files in PDF format to an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. Make sure you include the claim number in the subject field of the email and in the body just put "Please find attached the defence and a draft order in the matter of UK Parking Control Ltd v [your full name] Claim No.: [claim number]"

After you have emailed it, you must get an auto-response from the CNBC.

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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: UKPC - Coventry - Private Car Park
« Reply #8 on: »
All done, thank you very much for your assistance.
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Re: UKPC - Coventry - Private Car Park
« Reply #9 on: »
Good afternoon, I have been awaiting the response from the PCN people to the defence you kindly provided, arrived today, please see letter below.



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Re: UKPC - Coventry - Private Car Park
« Reply #10 on: »
As expected. There has been no actual "review". The only human involvement so far is someone pressing a button on the computer.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: UKPC - Coventry - Private Car Park
« Reply #11 on: »
Amusingly, they seem to have included a form filled in by themselves (Directions Questionnaire), to be completed by/on behalf of UKPC?
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Re: UKPC - Coventry - Private Car Park
« Reply #12 on: »
That is normal too. It is their copy of the N180 Directions Questionnaire (DQ). You can just file it. You will, in due course receive your own N180 DQ to complete. You can keep checking your MCOL history to see when yours has been sent.

However, you can preempt it by downloading your own from here: https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

You can fill it all in, ready to send as a PDF attachment in a single email to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Don't send it until you see that yours has been send in your MCOL history or you receive the physical paper one.

Here are some answers to the most commonly asked questions about the DQ:

Quote
The name of the court is "Civil National Business Centre".
To be completed by "Your full name" and you are the "Defendant".
C1: "YES"
D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question."
F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option
F3: "1".
Sign the form by simply typing your full name for the signature.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: UKPC - Coventry - Private Car Park
« Reply #13 on: »
Will do, thank you as always for your swift response and assistance given.
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Re: UKPC - Coventry - Private Car Park
« Reply #14 on: »
Good afternoon, can I check something with you, I have had a letter from the CNBC today saying that I hadn't filed my Paperwork with them, I have forwarded the previous email that I sent to claimresponses.cnbc@justice.gov.uk, to the New Email they supplied dq.cnbc@justice.org.uk asking them to confirm, not sure if this is a standard reply, but a little worrying, I would hate to lose this case due to a mistake on my part.
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