Free Traffic Legal Advice

Hoping this community can help me.

Have received 2 separate Parking Charge Notices which appear to be for the same venue (the postcodes match but there are 2 different road names and the timings are not an exact match)

Upon entering the residential area, the driver attempted parking in one area but then decided to park in another area thinking it was a little closer to the residential address they were visiting to collect a second hand item from a resident not known to them as agreed through gumtree.

It was around 8pm with no obvious signage upon entering the area. Once inside the area it was all very poorly lit.

Please see attachments of PCN's with personal details redacted. Also note that the pictures used as evidence by CPM are extremely poor quality and reflect the poor lighting within the area. The pictures do not prove any contravention in my opinion as they barely show that they even contain a car, but not sure if this is of any relevance to the case.

I am yet to formalise any response but will have to send something in the next couple of days as approaching 28 day deadline.

I am the registered keeper of the vehicle.

Thanking you in advance for some sound advice.

https://acrobat.adobe.com/id/urn:aaid:sc:EU:9b792417-98b5-4fdb-bae5-c9e8a93fe698

Thank you So much for the advice.

I will do as advised and revert back with the response from them (Positive hopefully!)

Wish me luck!

Hello community!

I've had separate responses to the PCN's with only a 50% success rate so far, So looking for some further advice on how to proceed.

See below responses:

Appeal 1

Dear xxxxxxxxxxxxxxx,
                                                                         

We write to acknowledge receipt of your recent online appeal against the issuing of a Parking Charge Notice (PCN) to your vehicle.
                                                                                                                             

Please be advised that on this occasion your appeal has been upheld and the above PCN has now been cancelled. We have now removed your details from this PCN.
END

Appeal 2

PCN REFERENCE NUMBER: xxxxxxxxx

 

PAYMENT DUE DATE: 25th February 2026

TOTAL AMOUNT DUE: £100.00                       

 

Dear xxxxxxxxxxxxx,       
                                                           

Thank you for your appeal against the above Parking Charge Notice.
 

At UK CPM we consider all appeals on a case-by-case basis. We take each appeal very seriously and thoroughly investigate any evidence that has been provided. We appreciate your circumstances and understand this is not a situation anyone would like to find themselves in; however, these parking conditions have been put in place to ensure fair usage for all motorists and support the needs of our client. After careful consideration, it is unfortunate that I am writing to you today to advise that on this occasion, your appeal has been unsuccessful.
 

The decision to uphold your parking charge notice has been made on the following basis.


Whilst we note the comments and reason for appeal, we can confirm that the vehicle remained on site for 20 minutes with no permit to authorise your stay. We must advise that this car park is run by Automatic Number Plate Recognition (ANPR) cameras which take a time and date stamped image of the vehicle on entry and exit, measuring the length of time the vehicle remained on site, this information is then cross-referenced with the data from the permit systems. Due to no permit being found, we can confirm that this PCN has been issued correctly.     


Either due to the reason for issue and/or the insufficient evidence provided to support the details of your appeal, we have considered this PCN and found that it does not fall under the category of Annex F the Appeals Charter of the Single Code of Practice. Therefore, if no further evidence is provided, we will deem this to be our final decision.


You have now reached the end of our internal appeals procedure and therefore you now have two options; either pay or appeal to the Independent Appeals Service (IAS) - you cannot do both.


To make payment of the total amount due as shown above, please use one of the following payment options;


Online: www.paymyticket.co.uk

Telephone: 0345 463 4040 (24hr)

Post: Payments & Collections, PO Box 3114, Lancing, BN15 5BR


Alternatively, if you do not agree with your internal appeal outcome and you wish to dispute the matter further, as you have complied with our internal appeals procedure you may use, and we will engage with, the IAS Standard Appeals Service providing you lodge an appeal to them within 28 days of this rejection.


The Independent Appeals Service (www.theIAS.org) provides an Alternative Dispute Resolution scheme for disputes of this type. If you decide to appeal to the IAS, you will need to visit their website and use your PCN reference and corresponding vehicle registration. All PCN's will be uploaded to the IAS website by the end of this working day.


If you appeal this charge further then you will lose the ability to pay at the reduced rate (if applicable). In the event that your IAS appeal is unsuccessful, the full amount for the PCN will then be payable. If you lodge an appeal with the IAS and then subsequently pay the charge prior to that appeal being determined, then the appeal will be withdrawn, and you will not be given a further opportunity to contest the charge.


If you do not wish to dispute the matter further and payment is not received within 28 days of the date of this correspondence then additional charges may be incurred, for which you may be liable. If the charge continues to remain outstanding, the matter may be later referred for litigation in the County Court which could result in a County Court Judgment being made against you; this may impact on your ability to obtain credit in the future.


I truly appreciate your help, knowledge & advice.

Many thanks in advance

For clarity, which has been upheld and which has been rejected?

@Brenda_R2 , whilst that might be suitable for an initial appeal, the OP is now at the IAS stage. They'll never go for the 9(2)(e) point, so he might as well try the more meritorious angle of their clearly unreliable ANPR system.

Don't rush to submit anything, I'll take a proper look when I've a little more time.

In the meantime, do you have any photos or maps showing the layout of this site so that we can try to understand what has happened?

If you know, do you know which of the 'zones' on the 2 PCNs the vehicle was actually parked in?