3. UK Car Park Management- Fined while waiting to pick up a passenger
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #15 on: »
Good job I asked and made sure then!
I will cut and paste exactly as written.
Thank you for continued support  :)

Edit
It seems I can't cut and paste, so I will have to type in it manually.
They must do that on purpose. Still that won't stop me!
« Last Edit: June 26, 2025, 10:54:45 am by Bob_A »
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #16 on: »
I've had a reply but before that in my last post I mentioned that they had disabled cutting and pasting on the appeals website.
After a bit googling I managed to overcome that.
For anyone interested google "unable to cut and paste on website javascript"

Here is the reply
Dear xxx

The Independent Appeals Service (IAS) has received a decision from the Independent Adjudicator regarding your recent appeal for the below PCN.

Parking Charge Number (PCN): xxxx
Vehicle Registration: xxx
Date Issued: 28/05/2025

Appeal Outcome: Dismissed

The Adjudicators comments are as follows:

"It is important that the Appellant understands that the adjudicator is not in a position to give his legal advice. The adjudicator's role is to look at whether the parking charge has a basis in law and was properly issued in the circumstances of each particular case. The adjudicator's decision is not legally binding on the Appellant (it is intended to be a guide) and they are free to obtain independent legal advice if they so wish. However, the adjudicator is legally qualified (a barrister or solicitor) and decides the appeal according to their understanding of the law and legal principles.

The terms of this appeal are that I am only allowed to consider the charge being appealed and not the circumstances of other drivers or other parking events. The guidance to this appeal also makes it clear that I am bound by the law of contract and can only consider legal challenges not mistakes or extenuating circumstances. I am satisfied that the Operator's signage, which was on display throughout the site, makes it sufficiently clear that the terms and conditions are in force at all times and that a PCN will be issued to drivers who fail to comply with the terms and conditions, regardless of a driver's reasons for being on site or any mitigating factors. While noting their comments, it is clear from the evidence provided to this appeal that the Appellant did indeed enter and use the site otherwise than in accordance with the displayed terms by failing to ensure that their vehicle was properly registered with a valid E-permit on this occasion, having been allowed an adequate consideration period prior to the charge being issued. It is the driver's (rather than a third party's) responsibility to ensure that the terms and conditions of parking are properly complied with. I am satisfied on the evidence provided that the Operator has the authority to issue and enforce PCNs at this site. I am further satisfied as to the location of the contravention, that the correct vehicle has been identified entering and exiting the chargeable area at the times suggested in the images provided and that the correct Appellant is pursued.

I am satisfied that the Operator has proven their prima facie case. Whilst having some sympathy with the Appellant's circumstances, once liability has been established, only the Operator has the discretion to vary or cancel the parking charge based on mitigating circumstances. Accordingly this appeal is dismissed.
"

As your appeal has been dismissed, the Independent Adjudicator has found, upon the evidence provided, that the parking charge was lawfully incurred.

As this appeal has not been resolved in your favour, the IAS is unable to intervene further in this matter.

You should contact the operator within 28 days to make payment of the charge.

Should you continue to contest the charge then you should consider obtaining independent legal advice.

Yours Sincerely,
The Independent Appeals Service


What happens now please  :o
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #17 on: »
Nothing happens now! You were told that the IAS is a corrupt scam and the odds of ever having an IAS appeal win is less than 4%.

Their decision is not binding on you and you certainly don't pay. You will have to now weather the useless debt recovery letters. Debt collectors are powerless to do anything except to try and persuade the low-hanging fruit on the gullible tree to pay up out of ignorance and fear.

Come back when you receive a Letter of Claim (loC).
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #18 on: »
Hello again

I received this letter today. Please could you tell me the next step

Many thanks
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #19 on: »
Quote from: Bob_A on August 22, 2025, 10:39:25 am
Please could you tell me the next step
The previous reply from b789 covers this.
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #20 on: »
I assume what I have received is a Letter of Claim?

If so I was told to come back once I had received it.
That to me suggested there was to be some further instructions.

So there's no misunderstanding on my part, what do I do next?

Thanks

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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #21 on: »
Quote from: Bob_A on August 22, 2025, 10:57:02 am
I assume what I have received is a Letter of Claim?
No.  That's debt collector trash that can be filed and ignored.
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #22 on: »
A third party debt collector cannot issue an LoC. They are not a party to the contract allegedly breached by the driver.

An LoC will tell you that it is a Letter of Claim (or Letter Before claim or something similar). Also, a real LoC must give you 30 days to make payment, not the 14 days that these powerless debt collectors give.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #23 on: »
Although it’s been said I can ignore the letter from Debt Recovery Plus, I’d feel more at ease replying to them and tell them a reason why I will not be paying.
It may be a waste of time but I just feel better in myself if I don’t ignore people.

Could someone help me with that please?

What about
Dear Sirs
This is to inform you that I will not be paying as I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.

It might not be relevant to this debt recovery company but at least it’s something and I can’t be accused of ignoring the letter

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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #24 on: »
Someone correct me if im wrong but dont operators who use anpr system must have that stated within their signage? I know CPM slip up a lot and dont mention anpr is in use on the actual terms and conditions signage but sometimes they mention it on the entrance sign. May be worth for OP to check if there is any mention of anpr being used on the signage.
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #25 on: »
Do not feel bound by politeness to respond to debt collectors. They can do nothing except send you letters and should be ignored completely. If you respond to them you could make things worse for yourself by revealing something that you shouldn't. There is no upside for you all.
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #26 on: »
Agreed, do not reply to debt collectors, you are trying to be polite and reasonable, but they don’t give a toss about you, other than your credit card number. Replying will only notify them that you’re on their hook, and will increase the number of threatening letters you get, plus - as said - you might put something in writing which will harm your position later.
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #27 on: »
Quote from: Bob_A on August 22, 2025, 11:53:26 pm
Although it’s been said I can ignore the letter from Debt Recovery Plus, I’d feel more at ease replying to them and tell them a reason why I will not be paying.
It may be a waste of time but I just feel better in myself if I don’t ignore people.

Could someone help me with that please?

What about
Dear Sirs
This is to inform you that I will not be paying as I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.

It might not be relevant to this debt recovery company but at least it’s something and I can’t be accused of ignoring the letter

Absolutely not!!! Do not correspond with Debt Recovery Plus. They are a powerless third party with no standing, no authority to sue, and no relevance to any alleged contract. Engaging with them achieves nothing but invites more templated demands.

If, despite clear guidance, you insist on writing to a debt collector, you are advertising yourself as low-hanging fruit on the gullible tree who is likely to eventually pay up out of ignorance and fear—the very profile these outfits are set up to exploit. You can safely shred their letters, ignore them, and stop legitimising a bystander.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #28 on: »
Thank you, messaged understood, I will ignore the letter.
I'm so glad for the guidance because I'd be in trouble if left to my own devices.
Thanks again
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Re: UK Car Park Management- Fined while waiting to pick up a passenger
« Reply #29 on: »
Hello, back again.

Just to say I've received another letter from Debt Recovery Plus.
It says I owe £170 and if legal action is taken against me it will rise £280

Reason for issue is 'VRM not registered on the E-permit system ANPR'

I assume nothing has changed, I ignore the letter and continue not to correspond with them?





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