Author Topic: NPC Ticket not received  (Read 1767 times)

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Re: NPC Ticket not received
« Reply #15 on: »
Thanks

Re: NPC Ticket not received
« Reply #16 on: »
They replied with this

Good afternoon,

 

Thank you for your email.

 

While we take your comments into consideration, the code you refer to is relatively new and permits a period of transition. We are not required to meet the new standards in full until December 2026.

Anything I can reply?

Re: NPC Ticket not received
« Reply #17 on: »
Just to show you how utterly devoid of intelligence these feckwits at NPC are, here is the wording and table of deadlines from page 3 of the PPSCoP:



The main bit is:

Quote
All aspects of the Code must be complied with except signage or other related clauses applicable to existing sites.

I will formulate a response shortly.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: NPC Ticket not received
« Reply #18 on: »
Respond with the following:

Quote
Dear NPC,

Thank you for your pitiful response, which has done nothing but confirm your ignorance of the very rules you are supposed to follow as required by the BPA/IPC Private Parking Single Code of Practice (PPSCoP). It appears that either basic reading comprehension or integrity is in short supply at your company.

Let me explain this in simple terms, since you seem to struggle with your own industry’s Code of Practice.

Your claim that you are not required to meet the PPSCoP in full until December 2026 is categorically false. Had you taken the time to read Page 3 of the PPSCoP, you would have seen the following:

From 1st October 2024, all aspects of the Code must be complied with, except for signage requirements for existing sites.

Just so as you fully understand what that means, is that your obligation to retain a record of the actual date of posting has been in effect since October 2024. Your failure to provide a proper proof of postage from a recognised postal provider (Royal Mail, Whistl, or equivalent) is a direct breach of PPSCoP Section 8.1.2(e), Note 2.

Instead of a legitimate proof of posting, you have attempted to palm me off with an irrelevant “Certificate of Postage” that merely shows when your third-party hybrid mail processor generated the notice, not when it was actually handed over to the postal service.

This is not sufficient evidence to invoke the presumption of service under the Interpretation Act 1978. If you are not are what that means, pass this correspondence to someone who is capable of understanding what it does mean.

DVLA Complaint and Your Breach of the KADOE Agreement

Since you have now publicly admitted (in writing, no less!) that you are not complying with the PPSCoP, you have also confirmed that you are in breach of your KADOE agreement with the DVLA. Your access to DVLA keeper data is strictly conditional upon compliance with the relevant Code of Practice—which you have just declared you do not follow. Duh!

As such, your response will be submitted as formal evidence in a complaint to the DVLA, requesting that they review your KADOE access due to your failure to meet the necessary compliance standards. I'm sure a competent adult will be able to explain to you the likely consequences of this.

What Happens Next

1. Provide a proper lodgement record from a recognised postal provider (not Unity5’s internal timestamp nonsense).
2. If you cannot provide this, cancel the charge immediately.
3. If you refuse, expect to be reported to the DVLA, where you now face the very real risk of losing access to keeper data due to your utter incompetence.
4. If you still persist in this farce, I will see you in court, where your inability to comply with the PPSCoP and your laughable approach to procedural fairness will earn you a well-deserved costs order for unreasonable behaviour under CPR 27.14(2)(g).

I suggest that before you embarrass yourselves any further, you escalate this matter to someone within your company who is capable of understanding the PPSCoP, the KADOE agreement, and the serious implications of breaching both.

I look forward to your correct response—not another load of mendacious drivel.

Yours sincerely,

[Your Name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: NPC Ticket not received
« Reply #19 on: »
Hi this was their reply

Good morning, 

 

We have provided all necessary documents.

 

If you are unhappy with the outcome of your complaint, please refer this to the IPC, our Accredited Trade Association

Re: NPC Ticket not received
« Reply #20 on: »
Did they give you a complaint reference number? Without that, you can't escalate it to the IPC. Not that the IPC will do anything as they are a bottom-dwelling organisation that was set up to protect their members profits at the expense of their members victims.

However, a formal complaint to the DVLA is definitely in order as you have the evidence of their deliberate non-compliance of the PPSCoP which is a breach of their KADOE contractual obligations.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: NPC Ticket not received
« Reply #21 on: »
Thanks for your time can you drat me a complaint to the dvla?

Re: NPC Ticket not received
« Reply #22 on: »
Thanks for your time can you drat me a complaint to the dvla?

When I can find the time. I am swamped at the moment with defences, witness statements, set aside applications and draft orders. Hopefully someone the other helpers can assist you. Maybe even draft something yourself and show it here for critique and suggested amendments before you send anything.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: NPC Ticket not received
« Reply #23 on: »
Quote
Maybe even draft something yourself and show it here for critique and suggested amendments before you send anything.
Do this. It's much less work for us to improve a draft than to write something from scratch.

This is a busy forum and we can't always do all the work for you.