Author Topic: Sainsbury car park overstay - NtK from Euro Car Parks  (Read 699 times)

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Sainsbury car park overstay - NtK from Euro Car Parks
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As per the subject, I've had a NtK from ECP for overstaying in a Sainsbury car park.  The time limit is 2 hours for customers, the driver was a customer and successfully scanned their till receipt on leaving the store - the alleged contravention is overstaying the 2 hour limit, not not being a customer.

I shall be appealing to ECP on the following grounds.

  • The overstay was under 10 minutes.  I thought that as members of the BPA they are supposed to give a 10 minute grace period.
     
  • I believe that the NtK is invalid [ https://www.ftla.uk/private-parking-tickets/eurocarparks-sainsburys-overstay/ ].

    I will be looking at that issue myself, but it'll take me a bit of time to read and digest the relevant paragraph(s) from PoFA, so if anybody here knows it inside out and can tell straight away from looking at the NtK if and how it is non-compliant that would be great to know.

This is not my first encounter with ECP, so I have asked the DVLA if there have been any recent requests for my details as keeper, just in case ECP didn't request them and are using ones they've got on file, but the DVLA may not respond in time.
 
Also, have I missed the 14-day discount window? The NtK was "issued" on 14/3, which was a Saturday, so isn't it deemed not to have been delivered to me until Wed 18th?  But my bad for not paying attention and getting my appeal in earlier.
 


« Last Edit: March 29, 2026, 08:18:20 pm by Innocentman »

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Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #1 on: »
The NtK is not PoFA compliant but don't expect ECP to accept that.

Did you validate your parking within the store?

Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #2 on: »
Did you enter your reg correctly when you scanned your receipt? If so they have short changed you on the grace period. My guess though is either you entered your reg incorrectly or it didnt register properly.

Have you approached Sainsburys?

Do you still have your receipt, or other proof of shopping there on that day? If so appeal as the keeper saying the driver was a genuine shopper who registered and provide the proof. That will hopefully get it cancelled or at least reduced to £20. My advice is dont bother with the alleged POFA compliance stuff, Euro will reject and as we've seen on quite a few POPLA appeals in the last few days so will POPLA.

Keep it simple and to the point, don't try to get clever, it doesn't work.

Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #3 on: »
The NtK is not PoFA compliant but don't expect ECP to accept that.

How can they not accept (as in successfully ignore, and successfully transfer liability to the keeper) that their NtK does not validly support transfer of liability to the keeper?


Did you validate your parking within the store?

The driver did - if they had not the overstay would have been 1:39:59s, not 9:59.

Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #4 on: »
Did you enter your reg correctly when you scanned your receipt?

The driver did.


If so they have short changed you on the grace period. My guess though is either you entered your reg incorrectly or it didnt register properly.

Ignore what I said above - for some reason I was assuming they were pursuing a less-than-10-minute overstay, but looking at the NtK again they don't mention an overstay period, just a total stay.  IHNI why I assumed that.  :-[


Have you approached Sainsburys?

Yes.


Do you still have your receipt, or other proof of shopping there on that day?

The driver does.


If so appeal as the keeper saying the driver was a genuine shopper who registered and provide the proof. That will hopefully get it cancelled or at least reduced to £20.

Why £20?


My advice is dont bother with the alleged POFA compliance stuff, Euro will reject and as we've seen on quite a few POPLA appeals in the last few days so will POPLA.

Well, yes, but...

Keep it simple and to the point, don't try to get clever, it doesn't work.

Please don't take this as having a go at you - it really isn't, but I don't agree that expecting a parking management company to abide by the law is "being clever".

Right now I'd be minded to fight this all the way, unless it risked literally thousands of pounds, on the grounds that legally they simply do not have the right to transfer liability to the keeper, Euro Car Parks and POPLA "intellectual malnourishment" be damned.

So even if I lead with a < 10 minute overstay and a non-BPA compliant lack of a grace period, should I not also mention PoFA compliance at this stage in case I want to rely on it later?

Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #5 on: »
It could be that the computer that works this stuff out simply recognised that the total stay exceeded 2 hours 10 mins even if that was by a few seconds.

The operator is supposed to make manual checks before requesting keeper details from DVLA but we have seen time and time again that these checks are not carried out.

In the first instance I'd suggest a single point appeal to the operator (made as the keeper) pointing out that the driver both registered and left the site in 2hrs 10 mins. You could add weight to the appeal by pointing out that 'time on site' doesn't demonstrate the exact 'period of parking' in circumstances where timings are so tight.

Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #6 on: »
I've given you my advice as have others. In my opinion it is far from conclusive that the argument that wording the NTK invalidates the ability to hold the keeper liable. It is unfortunate that some individuals like to portray it as a clear breach of the act when in reality they have no basis for  aking that assertion. Whilst it's fun to be rude about the private parking companies and call POPLA assessors capabilities into question, this is what they do for a living. They have access to in house and external legally trained people. It also easy to buy into the conspiracy theory all PPCs are dodgy as he'll, some are, particularly the smaller ones, but the bigger ones are professional run and work with clients like supermarkets, the NHS, universities etc. that have proper contract teams and legal bound tender processes. Its not the wild west people like to portray.
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Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #7 on: »
I agree with the OP on this.

When PoFA was introduced, the then Government lorded it as 'a modern Act of Parliament' which was 'worded in legally tight manner' and 'designed to be totally understandable by individuals with no legal background' (admittedly my paraphrasing).

If you examine the Act then you will see that this is the case.

The wording of 9(2) demonstrates that exact point; The notice must-

The wording of 9(2)(e) further reinforces that point if it were needed; The notice must state blah blah blah

If a notice 'must state' something and it subsequently fails to 'state' it then one quite reasonably imagines that this is a very good 'basis' for making such an assertion?

Otherwise, what purpose do the requirements 9(2)(a-i) perform if one could just introduce subjectivity (to such an extent as was needed) in order to ignore the precise wording of the Act itself and therefore always arrive at a position where one deems a NtK as being compliant?

The Act was deliberately designed and worded as to deliberately AVOID such subjectivity - that is the very purpose of tight wording and total objectivity.



If you want ever wanted to find an Act which exhibited the exact opposite then you should examine the Animals Act (1971).

I cut my teeth on the Animals Act and I can tell you that it was arduous.

Examine this history of interpretations of the Animals Act over the years - it is mind boggling.

Read it here;



This is the EXACT reason why modern Acts were worded in such a strict manner.
« Last Edit: April 01, 2026, 10:48:44 am by InterCity125 »

Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #8 on: »

Have you approached Sainsburys?

Yes.

This was Sainsbury's reply:


Thanks for getting in touch. I'm sorry you are unhappy with the parking charge notice you received when visiting our Uxbridge store. I can understand your disappointment, especially as you are a regular customer.

We aim to provide suitable car parking facilities for all our customers and try to ensure everyone can access an appropriate space. We display signs throughout the car park to notify customers of the conditions for parking and we work closely with Euro Car Parks, who monitor the car park on our behalf, and parking charge notices are issued by them when necessary.

The process to appeal this would be to contact Euro Car Parks, details can be found on the parking notice.

Thanks again for taking the time to get in touch. We look forward to seeing you in store very soon.

Re: Sainsbury car park overstay - NtK from Euro Car Parks
« Reply #9 on: »
What government claims a piece of legislation to be, and what judges subsequently interpret it to be, often misalign.

Quote
the bigger ones are professional run and work with clients like supermarkets, the NHS, universities etc. that have proper contract teams and legal bound tender processes. Its not the wild west people like to portray.
Some of those 'bigger ones' are made up of the same ex-clampers whose operating practices were so poor that the government had to step in and criminalise it. The government's private parking bill wasn't brought in because the sector is working.

But lets not get too philosophical. If you fight this case all the way, there's a very fair chance they'll discontinue before it reaches a court. We can't guarantee it, but past performance suggests it's fairly likely.

Also, that's a brush off from the supermarket, keep on at them.

If it were me, and you're confident the driver did enter the correct reg, I'd be leading with the grace period in any appeals - by their own PCN it's less than 10 minutes. Regardless of whether they should, we know that POPLA have hitherto not shared the view that ECP's notices are not PoFA compliant, but it would be harder for them to assert that an overstay of less than 10 minutes was an overstay of more than 10 minutes.
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