Free Traffic Legal Advice

I am the registered owner of a vehicle that received two PCNs, one received on Dec 18 for a Dec 11 offense and one on Dec 22 for a Dec 13 offense. The registered driver paid through the trust application but incorrectly entered the registration details (turned a V into a Z but the rest of the plate was correct). I have uploaded both PCNs along with the back of one since it was the same on both. I am assuming they got my details as the registered owner through DVLA already.





The driver had to use the train station both days and wasn't aware there was an issue in how they entered the registration until these PCNs started to arrive. The drive has since resolved the issue through the Trust app. For note, the Trust app did not register the vehicle when entering, and the driver assumed it was an issue in the system and, before leaving the car park for the day, manually paid through the Trust app.




It looks like I have until Jan 14 for the first one and then Jan 18 for the second one, which is a Sunday. What defense would I, as the registered keeper, have? I read the start here post and see that I have no obligation to disclose who was driving. However, when I went to initially dispute the PCN through their site, it appeared they required a box to state who was driving to dispute it through the online portal. Does that mean I need to mail a letter, as they don't have an email address to send anything? Any help would be appreciated.

Take a look at this recent case involving Saba - Topic: Penalty Notice from Saba for not paying for parking. You can take a similar approach yourself. The intent here is essentially to string the matter out so that it goes past the 6 month period they have to prosecute (not that they ever would prosecute, as they don't get any money from that).

Yes you could do this.

If you are unable to appeal online due to that driver requirement the other option is to send it by post - this will cost you £1.70 but will at least circumvent their naff form.

Try their complaints email as an alternative.

Is this satisfactory to show that it was paid while still hitting the notices?

Thanks, I’ll get that changed. I don’t know the law changed but luckily the fine is from before it.

Tomorrow is my last day to respond though in the time limit.

Ideal - responding as late as possible is never a bad idea for the reason above of stringing things out.

Does the message sound good though showing that it was paid but assigned to a different registration number?

So I got the first response from them and expect another one to come any day now. They pretty much claim that it is the drivers responsibility but they don't know who was driving so now it is my responsibility...

So what is my next step in responding? They said the next step is asparking which I guess isn't really an independent parking association so we know they will ignore the facts as well. They also said by law they have to tell me about the Ombudsman Service, but they don't participate. So what is my next step?

What about the threat of collections? I’ll check the AS portal and if they don’t require the identity of the driver then I’ll be a pain for them. I don’t know how they can open a debt against someone for owning a vehicle when no driver is identified and their message clearly states that it is the liability of the driver.