Hiya,
After filing POPLA appeal, I received the following today on the POPLA portal from the operator:
rivate Parking Solutions (London) Ltd (the Operator) submits this statement in response to the appeal made to POPLA by the registered keeper of the above vehicle. The Parking Charge (PC) was issued after the vehicle was observed parked on private land without clearly displaying a valid parking permit, in breach of the site’s clearly displayed terms and conditions. The Operator respectfully submits that the appeal should be refused for the reasons set out below. The appellant asserts that the Notice to Keeper (NtK) does not comply with Schedule 4 of the Protection of Freedoms Act 2012. The Operator confirms that the appellant was identified as the registered keeper via a DVLA data request and that a compliant Notice to Keeper was issued within the required statutory timeframe. The notice clearly specified the contravention date, location, vehicle registration, and the circumstances in which the charge arose. The appellant refers to a “29-day” reference within the notice. This wording relates to the period after which the Operator may take steps to recover the unpaid charge and does not replace or alter the statutory 28-day period prescribed under PoFA. The notice substantially complies with the requirements of Schedule 4. The appellant further contends that a “period of parking” was not stated. However, the Operator’s photographic evidence contains date- and time-stamped images showing the vehicle parked for approximately six minutes without clearly displaying a valid permit. This satisfies the requirement to specify the period of parking. Accordingly, liability has been correctly established in accordance with PoFA 2012. The appellant claims that the vehicle was present for only one second and that no consideration period was provided. This is incorrect. The photographic evidence demonstrates that the vehicle was observed parked for approximately six minutes. The signage at the location clearly states: “Kujawiak Customers Only” and “A valid permit must be obtained from the shop and displayed prior to shopping.” The terms further make clear that failure to comply will result in the issue of a Parking Charge Notice. The BPA Code of Practice provides for a reasonable consideration period to allow motorists to read the signage and decide whether to accept the terms. In this case, six minutes is sufficient time to read the signage, enter the shop, obtain a valid permit, and display it prior to commencing shopping, or alternatively leave the site if unwilling to comply. The vehicle remained on site without clearly displaying a valid permit. Therefore, the consideration period requirements were not breached. The appellant argues that the signage is prohibitive and incapable of forming a contract. This is incorrect. The signage clearly identifies the land as private property and sets out the conditions under which parking is permitted, namely that parking is strictly for Kujawiak customers and that a valid permit must be obtained from the shop and displayed prior to shopping. The signage therefore constitutes a contractual offer subject to clearly stated conditions. Parking is permitted only upon compliance with those conditions. A motorist who chooses to park without obtaining and displaying a valid permit accepts the contractual consequences as set out on the signage. The signage is prominently displayed, clearly legible, and photographic evidence has been provided. The appellant refers to a rejection letter dated March 2024 but issued in January 2026. The Operator acknowledges that a minor clerical error occurred in the dating of correspondence. This administrative mistake does not invalidate the PCN, affect the substantive merits of the case, or prejudice the appellant’s appeal rights. All appeal rights, including referral to POPLA, were preserved and communicated appropriately. A minor dating error does not negate a valid contractual charge arising from a breach of clearly displayed parking terms. The Operator has a valid and current agreement with the landowner authorising it to install signage, monitor compliance, issue Parking Charges, and recover unpaid charges at this location. The Operator confirms that it has full authority to manage and enforce parking at this site. Accordingly, the Operator respectfully requests that POPLA refuse this appeal and uphold the Parking Charge.
The submitted evidence documents from the Operator are exactly what I've shared here:
https://postimg.cc/gallery/9VVRcpLThere is one additional photo called site map:
Could you please advice what should I do next?
I've got 7 days starting from 24 Feb, 2026 to respond on the POPLA portal.
