Author Topic: PCN from PPS @ Royal Victoria Dock, E16 1XL  (Read 985 times)

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PCN from PPS @ Royal Victoria Dock, E16 1XL
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Hi All,

1. My vehicle received a PCN - Pls see attached.


2. I appealed to PPS as follows:

"""Dear Private Parking Solutions (London) LTD (PPS),

I am the registered keeper of this vehicle and dealing with this matter as such.

I would kindly ask you to please consider my appeal to this PCN on the following grounds:

(a). On the day of this event, when the driver parked at this location, parked directly next to them was a uniformed security operative, in a marked vehicle, who was patrolling Royal Victoria Docks. The driver asked the operative to clarify the parking rules at this location. The operative told the driver that parking restrictions were not being applied on that day due to there being no operative at work that day to monitor the parked vehicles. The operative told the driver they could therefore park in that location for as long as they wanted without fear of penalty.

(b). PPS has not adhered to / complied with the Protection of Freedom Act 2012 Schedule 4 Recovery of Unpaid Parking Charges (POFA 2012) on the following points:

- Failed to provide the Invitation To Keeper in the format prescribed by POFA 9 (2) (e)
- Failed to provide Notice to Keeper (NtK) liability as prescribed by section 9 (2) (f)
- Failed to provide the required period of parking 9 (2) (a)

As PPS's actions are not POFA 2012 compliant, PPS can't transfer liability from the driver to the registered keeper, or, worse, as in this case, threaten to extort money to which PPS has absolutely no entitlement to from the keeper.

(c). The location of this alleged contravention is a dock area. PPS have

- Failed to provide the Landowner Authority Contract between Private Parking Solutions (London) LTD and the landowner

(d). As this is a dock area, this location is covered by bylaws, whereby only the driver is liable. You cannot, therefore, transfer liability for the alleged charge from the driver at the time to me, the registered keeper.

(e).  PPS has failed to provide the required signs to designate this as a 'red route'. Furthermore, on the photographs you provide in your PCN, there are no distinguishable 'red route lines' at this location.

(f). It is clear from your photographs that this alleged contravention occurred on a dark, wet night. Hence both road markings and parking signage would have been extremely difficult to see - as your camera evidence (un)clearly shows.

(g). The signage in the car park is of a “forbidding” nature. It is limited to vehicles displaying a valid permit only and therefore the terms cannot apply to vehicles without a permit because the signage does not offer an invitation to park on certain terms. The terms are forbidding. This means that there was never a contractual relationship. I refer you to the following case law: PCM-UK v Bull et all B4GF26K6 [2016], UKPC v Masterson B4GF26K6[2016], Horizon Parking v Mr J C5GF17X2 [2016] – In all three of these cases the signage was found to be forbidding and thus only a trespass had occurred and would be a matter for the landowner.

Based on the above grounds I would be grateful if you would accept this appeal and cancel this PCN. Alternatively, please issue a POPLA code, so that I may appeal to POPLA. """"

3. PPS have denied my appeal and provided a POPLA code - Pls see attached


I would be extremely grateful if anyone could share advice on what I should write in my appeal to POPLA, please.

Thank You very much....

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Re: PCN from PPS @ Royal Victoria Dock, E16 1XL
« Reply #1 on: »
In general, a POPLA appeal expands on the grounds you outlined in your initial appeal, albeit in more detail. The general advice is to assume no prior knowledge on the part of the POPLA assessor, and walk them through each of your points clearly and in detail, leaving as little room for misinterpretation/disagreement as possible.

A couple of them would benefit from another look/clarification:
- Failed to provide the required period of parking 9 (2) (a)
The notice you've uploaded does seem to specify a period of parking

- Failed to provide the Landowner Authority Contract between Private Parking Solutions (London) LTD and the landowner
There's no obligation for them to at the point they issue the original PCN, although you can put them to proof at POPLA.

(d). As this is a dock area, this location is covered by bylaws, whereby only the driver is liable. You cannot, therefore, transfer liability for the alleged charge from the driver at the time to me, the registered keeper.
If you haven't already, be sure to check the byelaws to make sure the area where the car was parked is indeed within the area covered by the byelaws. Assuming it is, you may wish to include a copy of the boundary map to demonstrate this point to the assessor. Page 30 would appear to contain a map of the boundaries covered by the byelaws: https://londonsroyaldocks.com/wp-content/uploads/2021/09/Bye_laws_London_Docklands.pdf

(e).  PPS has failed to provide the required signs to designate this as a 'red route'. Furthermore, on the photographs you provide in your PCN, there are no distinguishable 'red route lines' at this location.
The allegation from PPS is that the driver exceeded the maximum stay period, it doesn't seem to mention anything about a red route?

(f). It is clear from your photographs that this alleged contravention occurred on a dark, wet night. Hence both road markings and parking signage would have been extremely difficult to see - as your camera evidence (un)clearly shows.
The notice suggests the vehicle was parked between 16:52 and 17:23 on 10th March - sunset in London on that day was at around 6pm, so I'm not sure you can accurately say that it was a "dark night" when the vehicle was parked. The photos appear to show the vehicle parked directly underneath a sign detailing the terms and conditions. If you intend to argue poor signage/markings, you'll need to get your own photos to back this up.

(g). The signage in the car park is of a “forbidding” nature. It is limited to vehicles displaying a valid permit only and therefore the terms cannot apply to vehicles without a permit because the signage does not offer an invitation to park on certain terms.
POPLA won't go for this point, but if the signage is forbidding you can still include this. However, in their rejection, PPS say their signs state:
FREE SHORT STAY PARKING
MAX STAY 20 MINUTES, NO RETURN WITHIN 2 HOURS
That doesn't make any mention of permits? If the signage has different wording to what they claim, you should get some photos to demonstrate this.

Re: PCN from PPS @ Royal Victoria Dock, E16 1XL
« Reply #2 on: »
Wow, I wish my replies were this detailed

Re: PCN from PPS @ Royal Victoria Dock, E16 1XL
« Reply #3 on: »
Probably worth noting the location mentioned on the notice is completely different to the actual parking location. Notice says 1 western gateway e16 1xl and the actual parking spot is near 20 western gateway e16 1bs 0.3miles difference in location roughly. 1 western gateway is more of the actual excel centre and the nearest parking signs to that is about red route stopping (2 western gateway). Not sure if this is helpful but thought it’s worth mentioning

Re: PCN from PPS @ Royal Victoria Dock, E16 1XL
« Reply #4 on: »
If they've failed to adequately specify the location then this can be raised as a potential PoFA fail. Based on some recent cases we've seen there's a fair chance the assessor will not agree, but worth adding into the mix.

Re: PCN from PPS @ Royal Victoria Dock, E16 1XL
« Reply #5 on: »
Hi  All,,

Thank you ever so much for your advice. I will put together a POPLA appeal letter tomorrow and post if here before I submit it.

Many Thanks

Re: PCN from PPS @ Royal Victoria Dock, E16 1XL
« Reply #6 on: »
Hi All,

I sent in an appeal to POPLA - pls see attached.

Private Parking Solutions have sent in their evidence against my appeal - pls see attached.

I would be very grateful for your advice on how best to respond to the evidence. 

I have 5 days left in which to respond.

Thank you as always for your help

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Re: PCN from PPS @ Royal Victoria Dock, E16 1XL
« Reply #7 on: »
Any update OP??? Looks like this thread was buried oops