Given we are not leaning on POFA. Is it even worth keeping the keeper liability section? Am I happy referring to the driver as unknown when I know full well who the driver was? It feels a bit weird doing this in a statement of truth. Additionally, the photo they have of the signage which suggests there way a payment machine available which the driver does not remember (hence moving the vehicle). So i'm going to remove app-only claim.
Fyi i have an extension via acknowledgement of service until 29/06/2026 so got a bit of time yet
Appreciate all the advice so far.
I've also refactored the defence so far - i know, it's still ai but it's hard not to lean on it when I'm out of my depth

I've cleaned up the events as to be more towards the statement of truth, i was concerned they may have the driver briefly off site in surveillance which is why I added some detail here.
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1. The Defendant denies that the Claimant is entitled to the relief claimed, or to any relief. Save where expressly admitted, each allegation in the Particulars of Claim is denied.
2. It is admitted that the Defendant is the registered keeper of the vehicle registration mark [VRM] ("the Vehicle"). No admission is made as to the identity of the driver on 6 April 2025. The Defendant has never identified the driver to the Claimant or its agents, and the Claimant is put to strict proof of the driver's identity.
THE ALLEGED EVENT
3. The Claimant's own ANPR evidence records the Vehicle entering the site at Shoreditch High Street, London at 10:23:31 and leaving at 10:37:15 on 6 April 2025 a total time on site of under 14 minutes.
4. The Defendant's case as to the circumstances, without any admission as to who was driving, is as follows. The driver entered the site intending to park and pay. The bays were tight and time was spent maneuvering. On leaving the Vehicle, the driver sought to pay and attempted to use one of the mobile payment apps permitted by the Claimant's own signage, briefly walking a short distance from the Vehicle in the expectation of completing payment on the way to their destination. The app could not be made to work. Being unable to complete payment, the driver returned to the Vehicle within a minute or two and left the site promptly, parking elsewhere. The total time on site was under 14 minutes.
NO CONTRACT WAS FORMED
5. Any contract of the kind alleged would be formed by a driver accepting, by conduct, the terms offered on the Claimant's signage. The driver did not accept those terms. On the contrary, on discovering that the only payment method offered could not be used, the driver declined the terms and left. There was no acceptance and no consideration. No contract came into existence, and there is accordingly no charge capable of being recovered from any person.
6. The Claimant is, on its own notices, a member of the British Parking Association and bound by the applicable Code of Practice. The Code requires a consideration period during which a driver may enter, find a space, read the signage, decide whether to accept the terms, and if the driver does not accept them leave without becoming liable to a charge. That is precisely what the driver did. The entire period on site of under 14 minutes was occupied by manoeuvring, reading the terms, attempting and failing to pay, and leaving. The driver never remained beyond the consideration period and never entered into any period of parking under a contract.
LIABILITY AS DRIVER NOT ESTABLISHED
7. The Claim is brought primarily against the Defendant "as the driver". The Claimant is put to strict proof of the driver's identity, which it cannot provide: its ANPR images show only the Vehicle. A registered keeper may not be presumed or assumed to have been the driver. The Claimant's own first-stage appeal rejection confirms it does not know who the driver was.
POFA KEEPER LIABILITY (PLEADED IN THE ALTERNATIVE)
8. If, which is denied, a contract was formed with the driver, the Defendant as keeper still cannot be held liable unless the Claimant has strictly complied with all the conditions of Schedule 4 to the Protection of Freedoms Act 2012. Partial or substantial compliance is insufficient. The Claimant is put to strict proof of full compliance with Schedule 4.
9. Further, the Defendant did not receive the postal Notice to Keeper until 22 April 2025, and the Claimant is put to proof of the date on which the Notice was given for the purposes of Schedule 4.
THE SUM CLAIMED
10. The sum of £170.00 is denied in any event. The parking charge was £100.00, as confirmed by the Claimant's own "Final Notification Letter" dated 1 July 2025, which states an outstanding balance of £100.00. The additional £70.00, described only as "damages" or "debt recovery costs", is an unparticularised mark-up that was never incurred.
11. In ParkingEye Ltd v Beavis [2015] UKSC 67 the Supreme Court held that the parking charge in that case was recoverable precisely because it already covered the operator's costs of running its operation, including recovery costs, and was not a separate loss. The added £70.00 is therefore double recovery and is not recoverable. It is also an unfair term under section 62 and Schedule 2 of the Consumer Rights Act 2015. The Court is invited to disallow it.
12. The claim for interest pursuant to section 69 of the County Courts Act 1984 is also denied. Interest under that section is discretionary and should be refused where the underlying claim is misconceived and the sum inflated.
PARTICULARS OF CLAIM
13. The Particulars of Claim are vague and fail to comply with CPR 16.4. They do not set out the signage terms relied upon, how or when any contract was formed, or any breakdown of the sum claimed. The Defendant reserves the right to amend this Defence on proper particularisation.
CONCLUSION
14. For the reasons above, no contract was formed and there is no sum due from the Defendant whether as driver or keeper. The Defendant invites the Court to dismiss the Claim and to award the Defendant the costs of defending it.
STATEMENT OF TRUTH
I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.
Signed: [NAME]
Defendant
Date: [DATE]