Author Topic: ParkingEye PCN - Alleged non-payment - Crowne Plaza Glasgow  (Read 75 times)

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BigBazz45

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ParkingEye PCN - Alleged non-payment - Crowne Plaza Glasgow
« on: March 01, 2024, 06:23:16 pm »
The Driver was driving a rented van for an event being held at the Crowne Plaza in Glasgow. They parked in the hotel's overflow car park and entered the registration number on the tablet at Reception. Payment was made on the day of departure.


Despite this, ParkingEye have issued a Parking Charge Notice claiming a failure to pay for the last day, when the Driver moved the van to the Hotel's Service Yard to load it up for the return journey, then parked back in the overflow car park. This appears to have initially been sent to the hire firm, who have provided the Hirer's details. The only paperwork in the envelope was the Notice to Hirer.

Unusually for PE, this isn't a double dip, as the arrival and departure times reflect that last day, rather than the original arrival and final departure time.

PCN Images: https://imgur.com/a/hKL6h1m
GSV showing signage at the entrance: https://maps.app.goo.gl/2D9oFEy9X6o5dsk77
And signage within the car park: https://maps.app.goo.gl/MGcr5DNuLLzAL9MCA

The Driver lives in London, so it's not practical for them to return to get their own photographs of the signage.

I'm assuming there are at least two prongs of attack, namely the parking event occurred in Scotland, so PoFA doesn't apply; and the fact that it was a rental vehicle.

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DWMB2

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Re: ParkingEye PCN - Alleged non-payment - Crowne Plaza Glasgow
« Reply #1 on: March 01, 2024, 07:15:10 pm »
For clarity, is the notice you've got addressed to you as the hirer directly, or the rental company?

BigBazz45

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Re: ParkingEye PCN - Alleged non-payment - Crowne Plaza Glasgow
« Reply #2 on: March 01, 2024, 08:35:49 pm »
For clarity, is the notice you've got addressed to you as the hirer directly, or the rental company?
The Notice is addressed to me as the Hirer and came in a ParkingEye envelope, so I can only conclude that they've obtained my details from the rental company.

b789

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Re: ParkingEye PCN - Alleged non-payment - Crowne Plaza Glasgow
« Reply #3 on: March 02, 2024, 02:34:15 am »
As long as the driver is not identified this will go nowhere. As you rightly mentioned, PoFA does not apply in Scotland. The NtK is not PoFA compliant and even if it was, PE has not complied with the requirements of PoFA 13.

The standard appeal from the keeper telling PE to go find the driver will see it off.

BigBazz45

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Re: ParkingEye PCN - Alleged non-payment - Crowne Plaza Glasgow
« Reply #4 on: March 02, 2024, 11:34:55 pm »
As long as the driver is not identified this will go nowhere. As you rightly mentioned, PoFA does not apply in Scotland. The NtK is not PoFA compliant and even if it was, PE has not complied with the requirements of PoFA 13.

The standard appeal from the keeper telling PE to go find the driver will see it off.
Assumed that would probably be the case. Will enlighten them as to the error of their ways and see what they come back with.

DWMB2

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Re: ParkingEye PCN - Alleged non-payment - Crowne Plaza Glasgow
« Reply #5 on: March 03, 2024, 10:22:29 am »
With this being a rental, another thing to be alert to is any shenanigans from the hire company if ParkingEye go back to chasing them.

BigBazz45

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Re: ParkingEye PCN - Alleged non-payment - Crowne Plaza Glasgow
« Reply #6 on: March 11, 2024, 10:27:55 pm »
By way of an update, I'm pleased to say that ParkingEye have given in and cancelled the PCN without me having to go to POPLA.
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