Author Topic: UKPC - not being parked within the markings of a bay or space - notice to owner, Great Western Industrial Park, Southall  (Read 787 times)

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Hi all,
The driver of the vehicle illustrated in the links below received a Notice to keeper from UKPC in regards to an alleged offence of 'not being parked correctly within the markings of a bay or space'at Great Western Industrial Park, Armstrong Way , Southall. I have attached links to images of the notice received and would like to ask for advice on whether this is an enforceable notice?

https://ibb.co/DVYd7F4
https://ibb.co/c6gwqgK

Any advice would be much appreciated.
« Last Edit: January 21, 2025, 11:06:15 pm by dj.esco »

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The Notice to Keeper (NtK) is not fully compliant with alll the requirements of PoFA because there is no “period of parking “ specified and there is no invitation to the Keeper to pay the charge.

For now, use the following as your appeal in the name of the Keeper only. They will reject but you will receive a POPLA code.

Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. UKPC has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. UKPC have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Thanks for the response b789, appreciate the advice.

Ok, will send this over to them via their appeals portal and record all submissions.

Thanks again and will update on the response.







Hi all, received a rejection of appeal letter from UKPC and have been provided with a POPLA reference on the same letter. Any advice on what I should do next?

SO show us the rejection letter. You have 33 days from the date of the rejection letter to submit an appeal to POPLA.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi b789,
As requested, please see below the link to the redacted document - please let me know if anything more is needed or if the redaction should be removed for certain references etc.

 https://ibb.co/wrRFwby0

So you have until 22nd March to submit a POPLA appeal. The evidential photo on the NtK does not appear to show the alleged contravention. There are likely to be other photos on their website. Check them and if you can, show them to us.

What was the drivers reasoning for not parking within the markings of a bay or space? Can you get some photos of the terms and condition signs at the location? One close up and several of the general layout.

There is no "period of parking" on the NtK which means that it is not fully compliant with all the requirements of PoFA to be able to hold the Keeper liable. Any POPLA appeal will rely on this point and the usual rubbish signs at any UKPC car park not being able to form a contract with the driver.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

The evidential photos supplied via the website have been added below as well as a few taken by the owner of the vehicle having received the NtK.

In terms of a reason for not parking within the bay, the assumption is that the driver believed they had parked correctly. 

Below are the additional photos on UKPC's site:

https://ibb.co/2YHc11Rg
https://ibb.co/670mpWvy
https://ibb.co/jv4WL9tf
https://ibb.co/YBxDWxRj

Below are ones that the owner has taken:
https://ibb.co/hxwDv9Cq
https://ibb.co/q3n72gsS
https://ibb.co/ZRBCPRzs
https://ibb.co/PvwpwyzX

Please do advise if anything else is required.
« Last Edit: February 23, 2025, 09:03:43 pm by dj.esco »

Just wait for their appeal rejection and then we will deal with a POPLA appeal and a formal complaint to UKPC.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Just to clarify, the redacted letter posted on Feb 20th was a rejection of appeal from UKPC including a POPLA reference number. Not sure if I am missing something here.

Thanks again.

Apologies. Yes you did receive your POPLA code and you have until 22nd March to submit your POPLA appeal.

Here is a suggested draft POPLA appeal:

Quote
POPLA Appeal: Parking Charge Notice Issued by UK Parking Control Ltd (UKPC)

APPELLANT: Registered Keeper
PARKING OPERATOR: UK Parking Control Ltd (UKPC)
PCN REFERENCE: [Insert PCN Number]
VEHICLE REGISTRATION: [Insert Vehicle Registration]
DATE OF ALLEGED CONTRAVENTION: 13/01/2025
DATE OF NTK ISSUE: 15/01/2025

The appeal is based on the following grounds:

1. UKPC’s Notice to Keeper (NtK) Fails to Comply with the Protection of Freedoms Act 2012 (PoFA)

2. No Presumption That the Keeper Was the Driver

3. Faded Bay Markings – No Clear Contravention

4. Insufficient Evidence – UKPC’s Photos Do Not Prove a Breach

5. Inadequate Signage – No Contract Formed

6. Lack of Landowner Authority – No Proof of UKPC’s Right to Operate

1. UKPC’s Notice to Keeper (NtK) Fails to Comply with the Protection of Freedoms Act 2012 (PoFA)

• UKPC has not met the statutory requirements under Schedule 4, Paragraph 9(2)(a) of the Protection of Freedoms Act 2012 (PoFA).

• The NtK issued only states that the vehicle was observed at 16:32, which is a single moment in time, not a period of parking.

• Case law in Brennan v Premier Parking Solutions (2023) [H6DP632H] confirms that PoFA requires a defined period of parking, and a mere timestamp does not satisfy this requirement.

• Since UKPC has failed to comply with PoFA, Keeper liability does not apply, and they can only pursue the driver, whom they have not identified.

Accordingly, POPLA must rule that the PCN is unenforceable against the Keeper.

2. No Presumption That the Keeper Was the Driver

• UKPC has made no attempt to identify the driver and is attempting to hold the Registered Keeper liable without meeting PoFA compliance.

• In VCS v Edward (2023) [H0KF6C9CC], the court reaffirmed that there is no presumption in law that the Keeper was the driver.

• The Registered Keeper has exercised their right not to name the driver, and no adverse inference can be drawn.

As UKPC has not identified the driver, and the Keeper is not liable under PoFA, the PCN must be cancelled.

3. Faded Bay Markings – No Clear Contravention

• The alleged contravention is “Not parked correctly within the markings of a bay or space”, but UKPC has failed to provide clear evidence that a breach occurred.

• The parking bay lines at the location are faded and indistinct, making it impossible for a driver to determine exact bay boundaries.

• The alleged contravention is therefore ambiguous, and the burden of proof lies with UKPC to demonstrate a clear breach.

Given the state of the markings, there is no reasonable expectation that a driver could fully comply, and no enforceable contract could be formed.

4. Insufficient Evidence – UKPC’s Photos Do Not Prove a Breach

• The evidential photos provided in the NtK and on UKPC’s website are all taken from a single front-facing position.

• These images do not clearly show the vehicle outside of the bay markings.

• The key line on the right of the vehicle is faded and not visible in the provided photos.

• No images have been provided from the rear of the vehicle to verify the alleged contravention.

Since UKPC has failed to provide sufficient evidence, this PCN must be dismissed due to lack of proof.

5. Inadequate Signage – No Contract Formed

• The signage at this location is high up, dirty, and contains very small text, making it difficult to read unless the driver actively seeks it out to review the terms and conditions of parking. Even if the driver attempts to read the sign, the charge for breaching any terms is not “adequately” brought to the attention of the driver or anyone attempting to read it.

• The parking charge of £100 is buried in a block of small print, which does not meet the PoFA requirement for “adequate notice”.



• The most prominent text on the sign states “NO UNAUTHORISED PARKING”, which is prohibitive rather than contractual.

• In ParkingEye v Beavis (2015) UKSC 67, the Supreme Court held that a parking charge must be clearly and prominently displayed.

Since the terms were not adequately communicated, no contractual agreement was formed, and therefore no breach occurred.

6. Lack of Landowner Authority – No Proof of UKPC’s Right to Operate

• Under Section 7 of the BPA Code of Practice, UKPC must provide strict proof that it has the landowner’s authority to issue PCNs at this location.

• UKPC has not provided any evidence that it holds a valid contract with the landowner.

• Any contract must include specific clauses permitting the issuing and enforcement of PCNs.

• The proof must be a contractual right flowing from the landowner. A signed statement from an agent of the landowner is not evidence that the agent has the right to make a contractual arrangement with the operator.

UKPC is put to strict proof that it has a legally binding agreement to operate on this land. If no valid contract is provided, this PCN must be cancelled.

CONCLUSION

The PCN issued by UKPC is fundamentally flawed on multiple legal and evidential grounds:

• The NtK fails to comply with PoFA due to the absence of a “period of parking,” making Keeper liability impossible.

• There is no presumption that the Keeper was the driver, and UKPC has not identified the driver.

• The bay markings were faded, making compliance unreasonable.

• UKPC’s evidential photos do not clearly show a breach.

• The signage is inadequate, meaning no contract was formed.

• UKPC has not provided proof of landowner authority.

Given these significant deficiencies, I request that POPLA allow this appeal and cancel the PCN in its entirety.

Signed,

[Registered Keeper's Name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

The above seems good to me. With the appeal points relating to the bay markings, you should include images to support these points. Ideally, if they help your case, use a combination of your own images and UKPC's - using their own images to prove your point heads off any claims from them that you have deliberately taken images favourable to your case.

You can either add images as appendices or in-line underneath the relevant paragraph. Personally, I include them in-line and refer to them in the text (e.g. "Fig 1 below"), to make it as easy as possible for the assessor, preventing them having to scroll up and down constantly.

I wouldn't include the images of the location where the vehicle was parked. The operators images are the evidence they are relying on and all three of those images are from the same standpoint and inconclusive about the actual markings on the ground. They cannot produce more images and the appellants own images are not contemporaneous.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Fair point actually - I hadn't noticed how naff UKPC's photos were

Hi all, just as an update, UKPC have cancelled the PCN based on the appeal.

Thanks to all that contributed, especially b789, much appreciated 👍.
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