Author Topic: Euro Car Parks PCN – Ticket purchased did not cover the date and time of parking – Three Spires Gresley Row, Lichfield  (Read 866 times)

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Morning,

I, the registered keeper, received a PCN for the above car park, for the vehicle being parked back in November 2022. I replied to the initial PCN from ECP disputing it, which they rejected, but haven’t responded to any letters from the various debt collection agencies (ZZPS, Debt Recovery Plus, GCTT, and most recently DCBL) issued since. I unfortunately cannot find the original PCN from ECP, but do have the collection agency letters if they need uploading too?

I have now however received a N1SDT, which I believe I now need to respond to. Attached https://imgur.com/a/ABTtfAH
I was away when the letter was delivered, therefore conscious the issue date on it is now quite a few days ago.

The driver entered the car park at around 6:30pm. The passenger purchased a ticket from the machine, which was displayed in the vehicle. The sign was read that charges apply from 7am-7pm, therefore a 1 hour ticket was purchased (only a 1hour or 24 hour ticket was selectable) as the car was parked around 6:30pm and parked for around 2.5/3 hours, leaving well before 7am. 
ECP are claiming that there are one set of charges for 7am-7pm, and that a separate charge applies from 7pm-7am, which they say was not paid, therefore claiming the ticket purchased didn’t cover the time the car was in the car park.

Any advice would be greatly appreciated please. If you need any further information on any of the above please let me know.

Thank you.

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As you will have noted from the claim form, ECP are using DCB Legal to conduct their litigation for them. Although we cannot offer any guarantees, as we cannot see into the future, the good news here is that a very solid pattern has emerged with DCB Legal over the past couple of years, where as long as a sound defence is submitted, DCB Legal will eventually discontinue the claim. For some background reading of this pattern of behaviour, see here: DCB LEGAL RECORD OF PRIVATE PARKING COURT CLAIM DISCONTINUATIONS.

For now, the first thing you need to do is acknowledge the claim, online using the MCOL service. There's a PDF guide to doing that here: https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

With an issue date of 30th October, you have until Monday 18th November to submit your Acknowledgement of Service (AoS). To submit your AoS, follow the instructions in this PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Once you have submitted your AoS, you have until 4pm on Monday 2nd December to file your defence. Let us know when you have submitted the AoS and we will provide the defence and an accompanying draft order.

I can say with over 99% certainty that this claim will be discontinued early next year. Just follow the advice and it will all be over.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thank you both for your help with this. To confirm, I submitted the AoS yesterday, following the guide provided. Any help with the defence is greatly appreciated.
Thank you

Below is the defence and a look to the draft order that goes with it. You only need to edit your name, the claim number and then sign it by typing you full for the signature. There is nothing to edit in the draft order.

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

[Claimant's Full Name]


Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE


1. The Defendant denies any liability for this claim.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(d) The PoC do not state exactly how the claim for statutory interest is calculated;

(e) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(f) The PoC states that the Claimant is suing the defendant as the driver or the keeper. The claimant obviously knows whether the defendant is being sued as the driver or the keeper and should not be permitted to plead alternative causes of action.

4. The Defendant has attached to this defence a copy of an order made at another court which the allocating judge ought to make at this stage so that the Defendant can then know and understand the case which he/she/it faces and can then respond properly to the claim.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

When you're ready, you attach both files as PDFs to an email addressed to claimresponses.cncb@justice.gov.uk and CC in yourself. The email subject must contain the claim number. In the body of the email just put "Please find attached the defence and draft order in the matter of Euro Car Parks Ltd v [your full name] Claim number [claim number]".
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

So, I filed the defence, and have now received a letter ‘Notice of Proposed Allocation to the Small Claims Track’. It states I must complete the Small Claims Directions Questionnaire (Form N180).

I just thought I’d check whether there’s anything you advise including specifically within this, before I complete it/send it off please?

Thanks in advance!

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks again for the advise, a great tip being able to complete the form online and email it rather than filling in the paper form they sent!

I’ve now received notice of a telephone mediation appointment! So I shall update with what happens there. Anything I need to ensure I do or don’t say during this, please let me know.

Thanks again

The key with the telephone mediation appointments is to remember they aren't aren't a hearing. Stick to your guns. When asked your position, you make clear that you do not believe you have any liability for the claim and accordingly you are not prepared to make any offer to settle.

Don't get drawn into any debate about the merits of your defence. If pressed, make clear that the defendant has received a written copy of your defence, and that you stand by the points made in that document.

Perfect, thanks for the advice! I’ll update with how it goes.

Oddly enough, I had 3 missed calls and a voicemail from DCB legal after my last post! (the voicemail just said we are looking to speak to name, if you are name press 1, if not press 2). They haven’t tried again since though.

Do not take those calls from DCB Legla. They are solely to try and persuade you to settle. If you follow our advice, they will discontinue the claim.

Their M.O. is well known and the way they will be with you is not going to be any different.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain