Author Topic: NPC Notice to Hirer: Parked on Pavement  (Read 4385 times)

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NPC Notice to Hirer: Parked on Pavement
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I have received the following £60 (£100 if not paid soon) parking charge in mail as the Hirer of the said vehicle.
The notice was initially sent to the Keeper (the leasing company) who have passed on my details to NPC as I have this vehicle on lease.

Please advise what options I have as the Hirer, in the notice they haven't asked me to share the details of the driver. Can I challenge it as the Hirer and refuse revealing Driver's identity?

Some additional detail, I have been verbally told by a resident that parking for up to 20 minutes is allowed in the area. At the time of the alleged contravention (Parking on the Pavement), hazard lights of the vehicle were blinking (even seen on the pictures they attached online) which confirms that the car wasn't left unattended/parked. The vehicle wasn't there for more than 5 minutes total within which these pictures were taken.


Notice to Hirer Front:




Notice to Hirer Back:




Venue Signage:




Online 1:





Online 2:




Many thanks in advance.

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Re: NPC Notice to Hirer: Parked on Pavement
« Reply #1 on: »
Did NPC also send you
Quote
(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.
?

No?

Then they are not compliant with the requirements of PoFA 2012 (https://www.legislation.gov.uk/ukpga/2012/9/schedule/4) to hold you, the hirer, responsible for the liabilities of the driver, whom you are under no obligation to identify.

Specifically, Schedule 4 Paragraph 14 (2)(a)
Quote
(2)The conditions are that—

(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
« Last Edit: August 07, 2025, 09:11:45 am by jfollows »
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Re: NPC Notice to Hirer: Parked on Pavement
« Reply #2 on: »
Be aware that
  • NPC will reject your appeal
  • The IAS will probably reject your appeal
  • Some legal firm will commence court proceedings against you
  • With assistance from here, when you submit a defence the case will eventually be discontinued
That’s the worst case, you might get lucky. These companies only want your money and don’t care how they get it. But if they can’t be bothered to comply with the law, why should they?

Re: NPC Notice to Hirer: Parked on Pavement
« Reply #3 on: »
Did NPC also send you
Quote
(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;

(b)a copy of the hire agreement; and

(c)a copy of a statement of liability signed by the hirer under that hire agreement.
?

No?

Then they are not compliant with the requirements of PoFA 2012 (https://www.legislation.gov.uk/ukpga/2012/9/schedule/4) to hold you, the hirer, responsible for the liabilities of the driver, whom you are under no obligation to identify.

Brilliant! Indeed they didn't send me anything else. Just the attached letter by post and the information/pictures online.
I did get an email from the leasing company when they passed my details to NPC, so they may have shared these copies with NPC. Could NPC send these to me as a response to my challenge/appeal?

When I am trying to appear as a hirer I see the following options on their website, which should I choose?


Re: NPC Notice to Hirer: Parked on Pavement
« Reply #4 on: »
You can appeal along the lines of
Quote
Dear Sirs,

I have received you Notice to Hirer [(PCN number)] for Vehicle Registration Mark [VRM]. I am the hirer of the vehicle. There is no obligation for me to name the driver at the time and I will not be doing so.

To hold me liable for the charge as the hirer of the vehicle, you must meet the conditions specified in Paragraph 14 of Schedule 4 of the Protection of Freedoms Act 2012 (“the Act”). I note from your correspondence that you have failed to meet these conditions. These failures include (but are not limited to):

A failure to serve a Notice to Hirer containing all the information required by 14(5) of the Act.
A failure to include the additional documents mentioned by 13(2) of the Act.

As a result of this, you are unable to recover the specified charge from me, the hirer. As I do not have liability for this charge, I am unable to help you further with this matter. I therefore look forward to your confirmation that the charge has been cancelled.
They only have one shot at getting the Notice to Hirer right. They didn’t. They never do. Lots of people fall for it and pay up.
« Last Edit: August 07, 2025, 09:34:52 am by jfollows »
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Re: NPC Notice to Hirer: Parked on Pavement
« Reply #5 on: »
You can appeal along the lines of
Quote
Dear Sirs,

I have received you Notice to Hirer [(PCN number)] for Vehicle Registration Mark [VRM]. I am the hirer of the vehicle. There is no obligation for me to name the driver at the time and I will not be doing so.

To hold me liable for the charge as the hirer of the vehicle, you must meet the conditions specified in Paragraph 14 of Schedule 4 of the Protection of Freedoms Act 2012 (“the Act”). I note from your correspondence that you have failed to meet these conditions. These failures include (but are not limited to):

A failure to serve a Notice to Hirer containing all the information required by 14(5) of the Act.
A failure to include the additional documents mentioned by 13(2) of the Act.

As a result of this, you are unable to recover the specified charge from me, the hirer. As I do not have liability for this charge, I am unable to help you further with this matter. I therefore look forward to your confirmation that the charge has been cancelled.
They only have one shot at getting the Notice to Hirer right. They didn’t. They never do. Lots of people fall for it and pay up.

Very kind, I will select "I was not aware that I had incurred a charge" option and use the text you kindly shared above. Will update here if this is rejected as you suspect. Many thanks

Re: NPC Notice to Hirer: Parked on Pavement
« Reply #6 on: »
Also note for later defence if necessary, an “observation time” of under two minutes is too short. You need enough time to read the signs and comply with them.
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Re: NPC Notice to Hirer: Parked on Pavement
« Reply #7 on: »
I will select "I was not aware that I had incurred a charge" option and use the text you kindly shared above.

Before you proverbially blow both feet off... what do you mean by the above?

You only appeal as the "Hirer" or "Other". You are denying any liability as the Hirer.

Is the notice you have shown us a Notice to Hirer (NtH) addressed to you or is it a copy of the Notice to Keeper (NtK) that was sent to the lease company? Unless it is an NtH addressed and issued to to you, you cannot do anything.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: NPC Notice to Hirer: Parked on Pavement
« Reply #8 on: »
First post - definitely a Notice to Hirer

Re: NPC Notice to Hirer: Parked on Pavement
« Reply #9 on: »
I will select "I was not aware that I had incurred a charge" option and use the text you kindly shared above.

Before you proverbially blow both feet off... what do you mean by the above?
I had attached the screenshot of the options available, this was one of them, none of the others made sense to me. Think you couldn't/didn't see the screenshot to ask this perhaps. I am attaching it here again.

I have already appealed selecting this option, hopefully it isn't negative for me.

Quote
You only appeal as the "Hirer" or "Other". You are denying any liability as the Hirer.
Indeed, above the "reason" drop-down there was another dropdown where I could choose keeper, Hirer or driver. I chose Hirer.

Quote
Is the notice you have shown us a Notice to Hirer (NtH) addressed to you or is it a copy of the Notice to Keeper (NtK) that was sent to the lease company? Unless it is an NtH addressed and issued to to you, you cannot do anything.
The NtH I attached was indeed addressed to me. The NtK must have been sent to the leasing company earlier, they must have responded by providing my details and they also informed me about this as well but the original NtK was never sent to me by anyone.
« Last Edit: August 07, 2025, 11:14:17 pm by 8vaibhav »
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Re: NPC Notice to Hirer: Parked on Pavement
« Reply #10 on: »
Received rejection as expected
Please advise

Screenshot here:

Re: NPC Notice to Hirer: Parked on Pavement
« Reply #11 on: »
So you appeal to the IAS with the following:

Quote
I am the hirer of the vehicle referenced in PCN [number]. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. Crucially, if the operator wishes to hold the hirer liable under Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), it must comply with the strict conditions set out in Paragraphs 13 and 14. It has not done so.
I therefore require the operator to provide the following:

1. Strict proof of compliance with Paragraph 14(5) of PoFA. The Notice to Hirer must contain all the prescribed information. The operator’s notice fails to do so.

2. Strict proof of compliance with Paragraph 13(2) of PoFA. The operator must have included:

• A copy of the hire agreement.
• A statement of liability signed by the hirer.

These documents were not provided. Without them, the operator cannot transfer liability to the hirer. I am under no legal obligation to identify the driver and I decline to do so. Unless the operator can establish the identity of the driver, it has no lawful basis to pursue this charge.

3. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention.

4. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements.

5. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period.

6. The IAS claims that its assessors are “qualified solicitors or barristers.” Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that hirer liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles. The operator has failed to establish liability, and unless they can identify the driver, they—and the IAS—have no jurisdiction to pursue this matter further.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: NPC Notice to Hirer: Parked on Pavement
« Reply #12 on: »
So you appeal to the IAS with the following:

Quote
I am the hirer of the vehicle referenced in PCN [number]. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. Crucially, if the operator wishes to hold the hirer liable under Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), it must comply with the strict conditions set out in Paragraphs 13 and 14. It has not done so.
I therefore require the operator to provide the following:

1. Strict proof of compliance with Paragraph 14(5) of PoFA. The Notice to Hirer must contain all the prescribed information. The operator’s notice fails to do so.

2. Strict proof of compliance with Paragraph 13(2) of PoFA. The operator must have included:

• A copy of the hire agreement.
• A statement of liability signed by the hirer.

These documents were not provided. Without them, the operator cannot transfer liability to the hirer. I am under no legal obligation to identify the driver and I decline to do so. Unless the operator can establish the identity of the driver, it has no lawful basis to pursue this charge.

3. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention.

4. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements.

5. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period.

6. The IAS claims that its assessors are “qualified solicitors or barristers.” Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that hirer liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles. The operator has failed to establish liability, and unless they can identify the driver, they—and the IAS—have no jurisdiction to pursue this matter further.

Thanks Much, is it okay to address the IAS as a third person in an appeal to themselves?

I think you are already confident IAS will reject this so this is ammo to use at next step?

Wouldn't the "unknown driver" aspect be enough to challenge instead of including all these other points?

Re: NPC Notice to Hirer: Parked on Pavement
« Reply #13 on: »
Wouldn't the "unknown driver" aspect be enough to challenge instead of including all these other points?
There's a famous saying about this - "Don't put all your eggs in one basket".

Re: NPC Notice to Hirer: Parked on Pavement
« Reply #14 on: »
Many Thanks Both DWMB2 and b789.

I am seeing the following message on the IAS website:
Unless you were either the driver or the keeper at the relevant time you may not continue with this appeal.

Should I proceed selecting "YES" to the "were you the keeper" question below? Even though I am actually the HIRER and not the KEEPER?

I of course want to stick to "I am not prepared to say" option for the Driver question.

Other option would be to not appeal at all. Please advise.

« Last Edit: August 18, 2025, 01:46:22 pm by 8vaibhav »