Author Topic: NPC - DCB Legal - Claim form - Civil National Business Centre  (Read 999 times)

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I have received this claim form from DCB Legal in the Civil national business centre, the charge originally for parking at Landmark Pinnacle. The first letter i received was from DCBL asking for £170, I never received the initial parking charge letter from NPC.

So in April i emailed NPC explaining that I never received initial letter, and this was their reply:
 “Your PCN is now with a company called DCBL who are dealing with payment, and we are no longer able to assist with this matter. 
I have provided the original notice to keeper which states the address it had been sent too, and the issue date.
You can contact DCBL on collections@dcbltd.com or 0203 434 0423.
Unfortunately, we will  not be placing the case on hold at this time as this charge has now been with DCBL since the 19th of March 2025.”

So I just ignored the letters from DCBL after that date.

Now I have received the claim form, kindly requesting your advice on how to approach now, I have attached the original parking charge notice and the letter received. Thank you 

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Re: NPC - DCB Legal - Claim form - Civil National Business Centre
« Reply #1 on: »
Did you receive a "Letter before Claim" from DCBL before the Court claim?

Re: NPC - DCB Legal - Claim form - Civil National Business Centre
« Reply #2 on: »
Is that Claim Form exactly as shown, unsigned by Sarah Ensall or anyone else?

With an issue date of 16th July, you have until 4pm on Monday 4th August to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 18th August to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of [claimant] v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

[Claimant]

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence

However, if that N1SDT Claim form is not actually signed and is as shown, do not use the above as I will need to tweak it slightly.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: NPC - DCB Legal - Claim form - Civil National Business Centre
« Reply #3 on: »
Did you receive a "Letter before Claim" from DCBL before the Court claim?
It would have been from DCB Legal which is sort of kind of not the same company.

Re: NPC - DCB Legal - Claim form - Civil National Business Centre
« Reply #4 on: »
Thank you for your help. I have sent my defence and draft order combined into one pdf 8 days ago, I have been checking my MCOL, but I'm not sure whether the defence has been logged?

Under claims made against you: it states the following claims have been made against you and you have chosen to respond to them online. To view the response options available to you please click on the link in the Claim Number column. Does that mean the defence has been logged? Or have I done something wrong.


Re: NPC - DCB Legal - Claim form - Civil National Business Centre
« Reply #5 on: »
You can log into MCOL and use the following to override the email defence and it will be logged almost immediately. It's the same defence.

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 65 characters per line and 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant
asserts that there is no liability to the Claimant and that no
debt is owed. The claim is without merit and does not adequately
disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim
(PoC) in respect of the factual and legal allegations made
against the Defendant such that the PoC do not adequately comply
with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the
PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause
(or clauses) of the terms and conditions of the contract (or
contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons)
why the claimant asserts the defendant has breached the contract
(or contracts);

(d) The PoC do not state with sufficient particularity exactly
where the breach occurred, the exact time when the breach
occurred and how long it is alleged that the vehicle was parked
before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is
calculated, including the basis for any statutory interest,
damages, or other charges;

(f) The PoC do not state what proportion of the claim is the
parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is
sued as the driver or the keeper of the vehicle, as the claimant
cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out
similar claims of their own initiative for failure to adequately
comply with CPR 16.4, particularly where the Particulars of
Claim failed to specify the contractual terms relied upon or
explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found
that requiring further case management steps would be
disproportionate and contrary to the overriding objective.
Accordingly, strike-out was deemed appropriate. The Defendant
submits that the same reasoning applies in this case and invites
the court to adopt a similar approach by striking out the claim
due to the Claimant’s failure to adequately comply with
CPR 16.4, rather than permitting an amendment. The Defendant
proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars
of claim and the defence.

AND the court being of the view that the particulars of claim
do not adequately comply with CPR 16.4(1)(a) because:
(a) they do not set out the exact wording of the clause
(or clauses) of the terms and conditions of the contract which
is (or are) relied on; and
(b) they do not adequately set out the reason (or reasons) why
the claimant asserts that the defendant was in breach of
contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it
served separate detailed particulars of claim, as it could have
done pursuant to CPR PD 7C.5.2(2), but chose not to do so.

AND upon the claim being for a very modest sum such that the
court considers it disproportionate and not in accordance with
the overriding objective to allot to this case any further share
of the court's resources by ordering further particulars of
claim and a further defence, each followed by further referrals
to the judge for case management.

ORDER:
1. The claim is struck out.
2. Permission to either party to apply to set aside, vary or
stay this order by application on notice, which must be filed at
this Court not more than 5 days after service of this order,
failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: NPC - DCB Legal - Claim form - Civil National Business Centre
« Reply #6 on: »
I know I'm an idiot.. I forgot all about this letter and only just remembered about it now when I was sorting through some letters! I believe I only have left until midnight to complete the Small Claims Directions Questionnaire?

https://ibb.co/Pv9rRmbq
https://ibb.co/v6cqZ4Km

Thanks for your help!!

Re: NPC - DCB Legal - Claim form - Civil National Business Centre
« Reply #7 on: »
Do it ASAFP - search "N180" on here for examples of what you need to fill in for the sections you're unfamiliar with. Complete the form online and send it by email.

Re: NPC - DCB Legal - Claim form - Civil National Business Centre
« Reply #8 on: »
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain