Hi,
Back in August my car went to brockenhurst train station to collect someone who's train kept getting delayed.
Parking was never paid for due to the 30 minute grace period allowed to collect someone, however, due to train delays these 30 minutes must've been exceeded.
I've now received the letter attached from ZZPS on behalf of APCOA Parking for an unpaid parking ticket. However, I never received any of the PCNs for parking without a ticket. The address for my car is correct since I've received PCN's since this car was purchased. I'm just wondering what my options are as I'm seeing alot of different responses to what the correct course of action is.
Due to currently being a long way away from the train station I can't get a photo of the car park signage to understand wether they meet the requirements.
Any advice would be greatly appreciated

EDIT: The image won't attatch correctly so here's a direct
https://imgur.com/a/D6Sp7wV