Author Topic: Napier Parking - Forgotten to change to personalised reg on permit - 7 PCNs received  (Read 6862 times)

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Yes, you are being scammed. You cannot just simply get a "CCJ". Even in the extremely unlikely event this were to go to court and you were unsuccessful, as long as any CCJ amount is paid in full within 30 days of the judgment, there would be no record of it on your credit file. It is completely expunged from the record, so it would have no effect on any mortgage application.

You appeal each PCN to the IAS individually. Just copy and paste this as your IAS appeal for each PCN:

Quote
I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

My tenancy contains no requirement to display a permit or submit to any third-party enforcement scheme. Accordingly, no Parking Charge Notices should ever have been issued to me for using the resident-only gated parking provided with my tenancy.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. Strict proof that the NtK was posted in time for it to have been given within the relevant period. The PPSCoP section 8.1.2(d) Note 2 requires that the operator must retain a record of the date of posting of a notice, not simply of that notice having been generated (e.g. the date that any third-party Mail Consolidator actually put it in the postal system.)

6. The IAS claims that its assessors are “qualified solicitors or barristers.” Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

How much of a chance would I have to successfully appeal with IAS? It seems like they are just a corrupt organisation tied to the parking companies…

How much of a chance would I have to successfully appeal with IAS? It seems like they are just a corrupt organisation tied to the parking companies…

Less than 5% chance. However, just submit it anyway because unless they concede it, it will cost them to have it adjudicated anyway. If it isn't cancelled, it means nothing and you are not bound by the decision. You just move on in the process.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

I am actually hesitating right now since I might have not understood the process fully and I'm not sure whether I would actually be able to win in court.

Mostly I am concerned about if there would be anything in my landlord's lease that has a statement that benefits the parking company. Basically I am renting so I am unsure about the lease for the flat and how it is going to affect me legally, if I lose I might need to pay more than 700 pounds from my understanding.

Also after the IAS appeal if I fail do I just wait for debt collection letters, and court letters? I'm a bit afraid if I am going to miss one of the important (court) ones and cause big trouble.

Furthermore, how would this affect my renting? I understand there will not be CCJs but for private referencing when renting is what I am concerned about.

Great appreciations for all the help provided so far. I might just be overthinking but I am a bit scared of what might happen which is a bit unknown to me.

Another concern being I might be out of the country for a couple months from May, that seems far but from what I have seen in other posts the timeline until court procedures is so long that I might just miss it.

You are way overthinking this. Who on earth have you been listening to? You are behaving exactly as these scammers want... just like the low-hanging fruit on the gullible tree that will not resist and pay up out of ignorance and fear.

You’re anxious because this is new, not because you’re wrong. The tenancy governs your rights. There is no term requiring permits or agreeing to be bound by a private parking firm’s “rules”. That’s the core. Everything else (signs, portals, “estate regulations”) is noise unless your tenancy actually incorporates it.

Quick reality check:
• IAS: With IPC operators, IAS outcomes are notoriously poor. An IAS rejection does not harm your credit, references, or legal position. It’s optional and mainly for “reasonableness”.
• Court/CCJ: A CCJ only happens if (a) you ignore a claim and get defaulted, or (b) you lose and don’t pay within one calendar month. Pay within a month = no CCJ recorded.
• Head lease worry: Your contract is the tenancy. Unless the tenancy expressly incorporates lease/estate rules, they don’t bind you.

How do you imagine this is going to be resolved? If the sniff your fear and ignorance, they will go after you even stronger. Do you imagine that these scammers will somehow relent just because you are ignorant and/ or fearful of the process? Of course they won't. You have many years of experience comparing these scams here and you are wasting our time if you don't ave the conviction to stand top for your rights.

Bottom line: stop catastrophising. Your tenancy doesn’t say “permit” or “Napier”. That’s your anchor. Stick to it.

You can tweak the suggested IAS appeal and send the following as the IAS appeal for each PCN:

Quote
I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

My tenancy contains no requirement to display a permit or submit to any third-party enforcement scheme. Accordingly, no Parking Charge Notices should ever have been issued to me for using the resident-only gated parking provided with my tenancy.

Imposing a third-party permit scheme over resident parking amounts to derogation from grant and interferes with quiet enjoyment in a residential context (see Jopson v Homeguard). The operator must show the tenancy incorporates any ‘estate regulations’ or permit terms; it does not.

The location is a gated access by resident fob/remote, which confirms this is tenant amenity, not a public car park.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

For the avoidance of doubt, the operator must also show that any ‘estate regulations’ or permit terms are expressly incorporated into my tenancy. They are not.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. Strict proof that the NtK was posted in time for it to have been given within the relevant period. The PPSCoP section 8.1.2(d) Note 2 requires that the operator must retain a record of the date of posting of a notice, not simply of that notice having been generated (e.g. the date that any third-party Mail Consolidator actually put it in the postal system.)

6. I note IAS decisions are anonymised and unpublished. Regardless, the outcome here turns on evidence: no incorporation into the tenancy, strict proof of landowner authority, clear signage, and (if alleged) strict PoFA compliance.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.

Make sure you enclose/attach a copy of:
A. Tenancy extract – parking clause and absence of permit/third-party term.
B. Photos of gated resident-only parking / fob access.
« Last Edit: October 28, 2025, 03:08:55 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Ok thanks, I am now confident about the legal part.

The only thing that I am still concerning is, occasionally I would be out of UK for a month or two.

So if the court claim would be an email or something online, it is fine for me.

If it is by post only, there is a big chance that I will miss the deadline for defense.

So please could you kindly inform how are they going to send the claim letters?

The court claim will only arrive by post. You are way off that point.

Before any claim can be issued they're obliged to issue a Letter of Claim (LoC) that gives you a minimum of 30 days to respond before they can issue a claim. If you were to receive an loC, in the response, you can inform them of any dates you will be away and that any service of a claim during that period will be challenged and they will be fully aware of the consequences of serving a claim which they have been made aware of that cannot be responded to would result in a set side application and the costs of that would fall on them plus additional costs for unreasonable behaviour.

Is there no one that could check for post, say once a fortnight?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

There might be but I might move home before they send any claim letters, will they know that I have moved and send to the correct address? If not would it be voided or still be accepted?

I might even have a month without an UK address at all, if I live abroad in that month, I might register my car under a friends address at that point, but would they know it and where would they send it to if I just don't have an UK address?

I think those situations have made it overly complicated. I have little concerns about the legal side, just quite anxious after seeing how long the process was taken on other cases.

Quote
will they know that I have moved and send to the correct address?
No, if you move, you must send a Data Rectification Notice to their data protection officer advising them of your new address.

If that’s the case, is it possible that every time if I go abroad for a long time I put my friends address as a correspondence address and informed them and asked them to send all letters to that address? If so, I will probably be able to fight with them until the end.

Potentially, yes.

If you intend to maintain ownership of a car in the UK and remain its registered keeper, you have certain legal obligations in respect of being contactable by post. How you choose to ensure you remain contactable is for you to determine. This goes beyond merely this parking charge and extends to your responsibilities more generally... If you ever received a Notice of Intended Prosecution for speeding, for example, if you didn't respond for 2 months you could find yourself facing 6 points on your licence for failing to provide information.

I have no idea about where I would be in summer next year but I'm definitely returning to the UK after that so I cannot just ignore those tickets... Also I am unsure about whether anyone could check my mail, etc. I could have my mails redirected for £100, but that would be too much for £1xx PCN.

So I might see what management of my estate replies and see if I still appeal with IAS, to be honest, I wonder if there's a way to just speed up the whole process and get them to sue me? Or, can I sue them?

I know this might be a bit weird but I have to consider my situations apart from the legally positive position I am on, which I understand fully. So I'm just thinking to get them skip the useless debt collection parts and get on with the case.

Great appreciations for the help provided, without you I couldn't get anywhere!


You have two options to deal with this.

Option A — Give an overseas “address for service” now (plus your return to UK date)

If you formally nominate an address for service (even if it’s outside England & Wales), the claimant is on notice and should not serve at any UK address. CPR 6.8 allows a defendant to give an address for service; CPR 6.9 then obliges a claimant to take reasonable steps and not use a UK “last known address” once they know it’s wrong.

Serving outside the jurisdiction engages Section IV of Part 6. In most parking claims there is no exclusive English jurisdiction clause, so the operator would typically need permission to serve out under CPR 6.36 and PD 6B; that extra cost and delay will dissuades them from issuing while you are away. (There are limited categories under CPR 6.33 where permission isn’t needed, but those would not apply to routine parking invoices.)

Option B — Invite them to issue a claim now (before the temporary move abroad)

If you prefer to get it over with, inviting a claim issue now keeps service within the jurisdiction and avoids any service-out complications. (CNBC/MCOL claims are served by first-class post to the service address.)

I doubt they would rush to issue a claim. They tend to only deal with these matters in a templated, formulated way. I would suggest you opt for plan A and send the following to Napier at dpo@napierparking.co.uk and CC services@napierparking.co.uk and yourself:

Quote
Re: Parking Charge Notice [reference number] — Denial of Liability and Notification of Temporary Overseas Address

For the Attention of the Data Protection Officer
Napier Parking Limited
To: dpo@napierparking.co.uk
cc: services@napierparking.co.uk

Dear Sirs,

I write as the registered keeper of the above-referenced vehicle. I deny any liability for the alleged parking charge and reject any suggestion that a valid contract was formed or that any debt exists.

If you intend to pursue litigation, you are hereby placed on formal notice that I will be residing outside the jurisdiction of England and Wales between [Date 1] and [Date 2] (inclusive). In accordance with CPR 6.8(1), I hereby nominate the following address for service for that period:

[Full overseas address]

Should you wish to issue proceedings, you may do so by serving the claim form to the above address between those dates. Alternatively, you may wait until after [Date 2] and serve any such documents at my usual English address, which will resume validity for service upon my return.

You are expressly warned that any attempt to serve proceedings to my English address between [Date 1] and [Date 2], despite this notice, will be treated as defective service within the meaning of CPR 6.9(3), as you will have been informed that the address is not my current or last known residence. Any default judgment so obtained would be immediately challenged and set aside under CPR 13.2 and/or 13.3, with a concurrent application for costs and sanctions under CPR 27.14(2)(g), CPR 3.4(2)(b) and CPR 44.11 for unreasonable conduct and abuse of process.

Furthermore, any attempt to pass the alleged debt to a third-party debt recovery agent for contact or correspondence at my English address between [Date 1] and [Date 2] will be treated as unnecessary, vexatious, and contrary to the UK General Data Protection Regulation (UK GDPR), given that you will have been explicitly informed that I am not resident there. Any such processing or disclosure of my personal data during that period would amount to a breach of Article 5(1)(a) and (b) of the UK GDPR, and I will not hesitate to pursue a formal complaint to the Information Commissioner’s Office and/or seek damages for unlawful processing under Article 82.

This correspondence puts you squarely on notice of the above. You are expected to update all internal and third-party records to reflect the temporary service address and to ensure full compliance with the Civil Procedure Rules and data protection law.

For the avoidance of doubt, this letter does not constitute an admission of liability, nor does it create or acknowledge any contractual obligation to Napier Parking Limited or its agents. All rights are reserved.

Please confirm in writing that your records have been updated and that you will neither serve nor instruct any third party to contact my English address between [Date 1] and [Date 2].

Yours faithfully,

[Full Name of Keeper]
[Usual English Address]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Great! That explains everything I was concerning about! Thank you so much. I will submit the appeal to IAS then see what happens next.

I suppose I will email them after I can actually determine the dates that I will leave the country next year?

But anyways, did not realise I could inform them that an overseas address could be used.