Good afternoon
i was hoping for some help in dealing with a PCN i received from Civil enforcement, at the rear car park of the Food World Supermarket on Washwood Heath Road in Birmingham. The site is monitored by ANPR and a ticket was posted for an alleged contravention on 26th September. The PCN arrived by post to my home on 29th October
On the day of the alleged incident, the driver used the car park, and was in the store for around 30 minutes and before leaving, entered the reg of the car on one of the multiple tablets they have on the pay counters in the store. At this point a permit is issued for use of the car park. However, despite doing this a PCN was issued. This car park has been used multiple times and there have not been any issues before.
The PCN was received via post on 29th October, around 32-33 days after the date of the alleged contravention. From what i have read, a postal PCN from an ANPR site needs to be received within 14 days. There is also the issue of a reg plate definitely being entered.
I have attempted to resolve this with the store workers but they seem to be incapable/unwilling to help at all. I ahve been told to got through the appeals process and get this cancelled. i have attached images of the PCN and would be grateful for any help in how to word this
Thank you
https://postimg.cc/gallery/gLCvHKF
