Author Topic: Moorside Legal - Private Parking Charge  (Read 1826 times)

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Moorside Legal - Private Parking Charge
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I received 2 private parking charges for parking in my own bay at the development I was living in with my boyfriend at that time from Parking Control Management.  As part of his lease he was alloted one numbered parking space, and the parking space is mentioned in his deeds as him being the owner.  He allowed me to use the parking space as I was living with him, and we shared the space, although only parked one car at a time.  He was given a pass to display and mostly we displayed it but sometimes he had the pass in his car and was elsewhere sdo I had to park with no pass displayed.  This happened twice in December of 2024 and I was sent a PPN for both occasions.

I appealed the ticket and explained that the lease stated that one vehicle could be parked in space 456 and that it formed part of the leaseholders property and was marked on the deeds.  The lease mentioned no necessity of displaying a parking permit.  The signage and permits were issued after purchasing the property. I argued that the leaseholder has primary of contract for the parking space and had not entered into any contract with Parking Control Management.

Both appeals were turned down.  I then received letters from Trace Debt Recovery, which I ignored, and I have now recieved 2 'Letter Before Claim' from Moorside Legal, which simply state that I owe £170 for an unpaid invoice.  It does not state any other details and I assume each one is for the 2 charges hence £170 x 2.

I have not answered this yet but I am now buying a house and it has worried me that they may issue a CCJ which could hinder my mortgage application.  What should I do please?

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Re: Moorside Legal - Private Parking Charge
« Reply #1 on: »
They can’t “issue a CCJ”, please get that out of your head.
The only way you can get a recorded County Court Judgement which affects credit and so on is if you go to court, lose, and do not pay within 30 days.
No advice you get here will put you in that position.
PCM are using your ignorance and fear to frighten you into paying them.

You are correct in your stance, if your boyfriend’s lease does not require a pass to be displayed, then it doesn’t.

You will get advice here for a response to Moorside Legal, they are pretty incompetent and well-known.
« Last Edit: November 19, 2025, 05:41:51 pm by jfollows »

Re: Moorside Legal - Private Parking Charge
« Reply #2 on: »
Are there two separate LoCs, one for each PCN which are for the identical reason for the same vehicle? Hilariously incompetent but not surprising from the bottom-dwelling morons at Moorside. Stop worrying about this.

You are correct about the primacy of the lease. However that will not deter the feckwits at Moorside from issuing the claim. Receiving a claim will NOT affect your debit rating or any mortgager application.

You should respond to each LoC separately with the following to help@moorsidelegal.co.uk and CC yourself:

Quote
Subject: Response to your Letter of Claim Ref: [reference number]

Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of the evidence your client places reliance upon, putting it in clear breach of the Pre-Action Protocol for Debt Claims.

As a supposed firm of solicitors, one would expect you to comply with paragraphs 3.1(a)–(d), 5.1 and 5.2 of the Protocol, and paragraphs 6(a) and 6(c) of the Practice Direction. These provisions exist to facilitate informed discussion and proportionate resolution. You may wish to reacquaint yourselves with them.

The Civil Procedure Rules 1998, Pre-Action Conduct and Protocols (Part 3), require the exchange of sufficient information to understand each other’s position. Part 6 clarifies that this includes disclosure of key documents relevant to the issues in dispute.

Your template letter refers to a “contract” yet encloses none. That omission undermines the only foundation upon which your client’s claim allegedly rests. It is not possible to engage in meaningful pre-litigation dialogue while you decline to furnish the very document you purport to enforce.

I confirm that, once I am in receipt of a Letter Before Claim that complies with para 3.1(a), I shall seek advice and submit a formal response within 30 days, as required. Accordingly, please provide:

1. A copy of the original Notice to Keeper (NtK) and any notice chain relied upon to assert PoFA 2012 liability.

2. A copy of the contract you allege exists between your client and the driver, being an actual photograph of the sign(s) in place on the material date (not a stock image), together with a site plan showing the sign locations.

3. The precise wording of the clause(s) allegedly breached.

4. The written agreement between your client and the landowner evidencing standing/authority to enforce and to litigate.

5. A breakdown of the sums claimed, identifying whether the principal sum is claimed as consideration or damages, and whether the £70 “debt recovery” add-on includes VAT.


I am entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction, and I require it to meet my own obligation under paragraph 6(b).

If you fail to provide the above, I will treat that as non-compliance with the PAPDC and Pre-Action Conduct and will raise a formal complaint to the SRA regarding your conduct. I reserve the right to place this correspondence before the Court and to seek appropriate sanctions and costs (including, where appropriate, a stay and/or other case management orders).

Until your client complies and provides the requested material, I am unable to respond properly to the alleged claim or to consider my position. It would be premature and a waste of costs and court time to issue proceedings. Should you do so, I will seek immediate case management relief pursuant to paragraph 15(b) of the Practice Direction and an order compelling provision of the above.

Please note, I will not engage with any web portal; I will only respond by email or post.

Yours faithfully,

[Your name]

Please tell us exactly what the lease says about parking. Of course, as you already know, what it doesn't day about parking is equally important.

TO quell your unsubstantiated fear about CCJs, please read the following:

Quote
These unregulated private parking firms and their pet debt collectors thrive on one thing: the public’s ignorance of how County Court claims and CCJs actually work. They know that if they can make you believe that “a claim” or a “debt recovery” letter somehow wrecks your credit rating, you will panic and pay them. The gullible tree is full of low-hanging fruit, and they make a very good living shaking it.

Here is the reality, which you should read and take a “life lesson” from...

A Parking Charge Notice (PCN) from a private firm is not a fine. It is just a speculative invoice for an alleged breach of contract by the driver. At that stage, nothing touches your credit file.

If you are not successful in appealing the PCN – and appeals are almost never successful at the initial stage and rarely at the secondary, supposedly “independent” (but not) appeal – most low-hanging fruit do not understand that those decisions are not binding on them and they should never just pay. Many do, however, because they are ignorant of the process and fearful of imaginary consequences.

If you then get “debt recovery” letters from so-called debt collectors, those are just more speculative invoices dressed up in scary language designed to prey on your ignorance and fear. Debt collectors have no legal powers whatsoever to come to your door, take goods, or report anything to credit reference agencies. You could receive fifty of those letters and your credit rating would be unchanged.

As part of the modus operandi of these unregulated firms, the next formal step is usually a Letter of Claim (LoC). That is just a threat that they may start a County Court claim. Even then, your credit record is still untouched. It is simply a threat of legal action, not the result of it. Just more attempts to intimidate the low-hanging fruit on the gullible tree into paying out of ignorance and fear.

Only if they go ahead and issue a County Court claim do you enter the court (judicial) process. A Claim Form comes from the court, not from a useless and powerless debt collector. Getting a claim issued against you does not, by itself, affect your credit rating. A claim is simply an allegation that you owe money. You have the right to defend it. As long as you read your post, acknowledge the claim in time, and either defend it or settle it, your credit file remains untouched.

A County Court Judgment (CCJ) only arises if the court actually makes a judgment against you. That happens either because you defended and were unsuccessful at a hearing, or because you ignored the claim and the parking firm got judgment in default. Even then, you still have a crucial safety net that the low-hanging fruit do not realise exists. If you pay the full judgment sum within 30 days of the date of judgment, the CCJ is not registered on your credit file. It is expunged completely from the record. It is as if it never happened as far as lenders are concerned.

A CCJ only appears on your credit record if you fail to pay within that 30-day window. That is the point at which it gets recorded and can affect your ability to obtain credit. Up to that point, no amount of tickets, no stack of debt recovery letters, no Letter of/Before Claim, and not even the issuing of a County Court claim has any impact on your credit history.

Bailiffs are a separate step again. They cannot simply be sent because you have ignored an unregulated private parking invoice or a useless debt recovery letter. Bailiffs (enforcement agents) only become relevant after there is a CCJ and it has not been paid.

For most smaller PCN CCJs, it is not even worth the creditor’s time and cost to instruct bailiffs, especially when the amount is under £600 and stuck in the slower County Court enforcement system. But the key point is this: no unpaid CCJ, no lawful bailiff.

So when people say things like “I had a debt recovery letter so I might not get a mortgage now” or “if I defend, I will get a CCJ,” they are simply wrong. It is precisely that ignorance and fear that these firms trade on. They rely on ordinary motorists incorrectly assuming that a red-letter demand automatically means ruined credit and bailiffs at the door.

There is nothing in the advice given here that will affect your credit record. On the contrary, proper advice is what keeps you away from CCJs. If you engage with the process, defend where appropriate, and, in the extremely rare instance where you are unsuccessful defending a claim, pay any judgment within 30 days, your credit file will remain completely unaffected and no bailiff will lawfully darken your doorstep over a private parking charge.

These companies rely on being able to intimidate the low-hanging fruit on the gullible tree into paying out of ignorance and fear.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Moorside Legal - Private Parking Charge
« Reply #3 on: »
Thank you so much for this advice!  I was so worried, but you have totally reassured me.  I will copy and paste your excellent reply and sent it to Moorside.  The lease mentions nothing whatsoever about a permit but when my boyfriend moved in he got one through the post.  No actual mention of this on the lease however.  The parking attendant used to turn up at 4am just to put tickets on the residents who live there and own the spaces.

I had no idea about the whys and wherefores of CCJs but am a lot better educated 'low hanging fruit' now.  I shall post again if there is any further actions taken.  So glad I found this forum.
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Re: Moorside Legal - Private Parking Charge
« Reply #4 on: »
The lease mentions nothing whatsoever about a permit
At risk of sounding pedantic, that wasn't quite the question. Does it say anything about parking more generally - i.e. does it specify that parking forms part of the lease, and/or that a specific bay(s) is allocated, for example?

Re: Moorside Legal - Private Parking Charge
« Reply #5 on: »
The lease mentioned a specific bay and said it was for one vehicle.  It did not specify any particular car, just one vehicle, and the only stuipulation was not a commercial vehicle, and you couldn't do repairs in the bay.  I will have to dig out the lease to read it again but I searched the entire document before and there was no mention whatsoever that a permit was to be displayed.  Furthermore, the parking bay was marked on the blueprint as being owned, along with the flat.

Re: Moorside Legal - Private Parking Charge
« Reply #6 on: »
The lease mentioned a specific bay and said it was for one vehicle.  It did not specify any particular car, just one vehicle, and the only stuipulation was not a commercial vehicle, and you couldn't do repairs in the bay.
This wording is explicitly in your favour so well worth digging out.

Re: Moorside Legal - Private Parking Charge
« Reply #7 on: »
I just got the lease out.  I searched the entire very long document and there is no mention of displaying anything.  These are the relevant paragraphs:


“Allocated Parking Space” means the parking space numbered 32 and edged
green on the Plan and being one of the Car Parking Spaces

Subject to the Tenant paying the Part C Proportion of the Transferee’s Proportion the
right to park a single private motor vehicle on the Allocated Parking Space or such
other space as may be allocated in place thereof by the Landlord for the parking of a
private motor vehicle or motor cycle which complies with the restrictions set out in
paragraphs 17 and 18 of Schedule Four subject to any easement or rights granted or
to be granted over or under the same to any Authority



Schedule 4

17. Not to use the Allocated Parking Space otherwise than for the parking of a single
private motor vehicle or motor cycle which does not exceed 35 cwt. gross laden weight and which shall be in a road worthy condition, taxed and insured

18. Not to park on the Allocated Parking Space or on any part of the Estate any commercial vehicle other than a light delivery van at reasonable times of the day for so long as may be reasonably necessary for the purpose of delivering goods to and collecting goods from the Property or carrying our repairs maintenance decoration or small building works to the Property such vehicle to be parked on the Allocated Parking Space
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Re: Moorside Legal - Private Parking Charge
« Reply #8 on: »
What you’ve just posted from the lease is exactly what we needed – and it is very strongly in your favour.

You have “the right to park a single private motor vehicle on the Allocated Parking Space…” with only very limited restrictions (must be a private, roadworthy, taxed and insured vehicle, not a commercial vehicle, no repairs etc.). There is:
– no requirement to display anything
– no mention of permits
– no mention of “management rules” about parking
– and the bay itself is demised/edged on the plan as part of the property

That means the leaseholder (your boyfriend) already has an express contractual right to park a private vehicle in that specific space. A third-party parking company later parachuted in by a managing agent cannot unilaterally invent extra conditions (such as “display a permit or pay £100”) which cut across that granted right. The lease has primacy; PCM are strangers to it.

You can still use the Letter of Claim response I drafted above to Moorside, but I would now add a short extra paragraph about the lease, so that both they and their client are on notice that there is no cause of action. For example, immediately before the final “Until your client complies…” paragraph, insert something along the following lines:

Quote
For the avoidance of doubt, any vehicle I parked in bay [number] was parked under an express right granted by the long lease of the flat held by [boyfriend’s name]. That lease grants the right to park “a single private motor vehicle” on the Allocated Parking Space, which forms part of the demised premises and is shown edged on the lease plan. The lease contains no requirement to display a permit, nor any obligation to contract with your client or comply with its signage.

The lease has primacy of contract. Your client is a stranger to that lease and cannot, by putting up signs years later, derogate from grant or interfere with the leaseholder’s right of quiet enjoyment of their own parking bay. Any attempt to levy charges for parking in that demised bay, or to pursue court proceedings for doing so, will be defended as a clear abuse and a tortious interference with the leaseholder’s rights.

Send that (with the rest of the Letter of Claim response) to Moorside for each Letter of Claim, as already suggested, by email and copy yourself in.

Practical points for you now:

• Keep a good scan of the full lease and plan safely stored.
• Make sure your boyfriend is willing to provide a short witness statement later if a claim is issued, confirming he is the leaseholder, that bay [number] is demised to him, and that you were permitted to use it.
• Do not pay anything, do not ring them, and ignore TRACE completely. Everything goes in writing to Moorside only.

Everything I mentioned earlier about CCJs still stands. You do not get a wrecked credit record just because Moorside send threats, or even if PCM are stupid enough to issue one (or two!) County Court claims. As long as you:
– do not ignore any actual Claim Form from the court, and
– either win, or in the very unlikely event you ever lost, paid in full within 30 days,

then no CCJ would appear on your credit file and your mortgage application would be unaffected.

So: send the beefed-up Letter of Claim responses, keep the lease safe, and stop worrying. If they are daft enough to sue over a demised bay with wording like that in the lease, you will be in a very strong position to defend it and even claim costs for their unreasonable behaviour.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Moorside Legal - Private Parking Charge
« Reply #9 on: »
Thank you so much b789!  I had already sent the initial email, but I will send it again with that paragraph added.  Fingers crossed nothing else happens.

I have just opened the post to ANOTHER PCN!  It is regarding another one that I appealed, then ignored, and I now have their follow up.  Countrywide parking.  It sounds like I'm a serial parking bandit but it is not the case.  In simple terms, I parked in an empty car park belonging to a doctors surgery.  Saw the signs about registering - went straight to the desk (empty surgery) and asked the lady behind the screen where to do so.  She said give me your registration and I'll do it for you.  I did so, attended my appointment and was out within 12 minutes.  I then got a request to pay due to non registration.  This was untrue - the staff member said it was taken care of.  I appealed, explained the situation and got turned away and now they have sent a payment overdue notice.  Do I need to start a new thread for this?

Re: Moorside Legal - Private Parking Charge
« Reply #10 on: »
Quote
Do I need to start a new thread for this?
Yes please, we operate a "One case, one thread" policy, as trying to offer advice on different cases in one thread causes confusion.

Re: Moorside Legal - Private Parking Charge
« Reply #11 on: »
Thank you.  Will do.

Re: Moorside Legal - Private Parking Charge
« Reply #12 on: »
Hi, I have just been sent another notice of claim.  This has a different reference number but says I now owe £340 so preumably they are joining the two things together.  As this has a diferent reference number, should I just send the letter you supplied for the first one to this one with the same details?  It still just says 'unpaid invoices'.

I have scanned the doc here:  https://imgpile.com/p/rq6Um0h

Thank you for your help.

Re: Moorside Legal - Private Parking Charge
« Reply #13 on: »
If that is the entire content of the LoC you received, you must sent the following email to the Solicitors Regulation Authority (SRA) at report@sra.org.uk and CC yourself:

Quote
Subject: Formal complaint – Moorside Legal’s non-compliant and misleading Letters Before Claim

Dear Sir/Madam,

I am submitting a formal complaint regarding Moorside Legal and the Letters Before Claim they are issuing. I have attached a copy of the Letter Before Claim I received for your consideration.

The letter provides almost no information about the matter it relates to. It does not identify the creditor, does not specify what the alleged claim concerns, and does not set out any dates, events, references, or details that would allow me to understand why Moorside Legal believes I owe anything. The letter merely states that I should access an online portal to find out more, rather than supplying the information that the Pre-Action Protocol for Debt Claims requires to be provided within the Letter Before Claim itself.

The letter does not enclose the mandatory Information Sheet, Reply Form, or financial statement form required by the Protocol. Instead, it directs me to Moorside Legal’s own website to obtain a reply form. This is not compliant with the Protocol and I am not obliged to use their "portal" and decline to do so.

The letter does not enclose or offer copies of any documents said to support the alleged claim. As a result, I cannot verify what the matter relates to, whether it concerns me, or whether any liability is denied or disputed. Without this information, I cannot engage meaningfully with the pre-action process.

Despite withholding the required information, the letter threatens possible court proceedings and refers to the risk of negative consequences, yet it does not provide the details necessary for me to understand or respond to the matter. This renders the Letter Before Claim unclear, incomplete, and misleading. It undermines the purpose of the pre-action process.

I am aware that this appears to be a standardised template used by Moorside Legal, not an isolated error. Many recipients report receiving an identical letter with the same omissions. This suggests a systemic failure to comply with the Pre-Action Protocol for Debt Claims.

In my view, this raises concerns under the SRA Principles and the SRA Code of Conduct for Firms, including the duties to act with integrity, to uphold public trust and confidence, to communicate clearly and not misleadingly with third parties, and to comply with legal and regulatory obligations such as the PAPDC.

I request that the SRA investigate Moorside Legal’s practices and ensure appropriate regulatory action is taken where necessary.

Yours faithfully,

[Name]
[Address]
[Email]

Also, respond to the LoC to help@moorsidelegal.co.uk and CC yourself as follows:

Quote
Subject: Response to your Letter of Claim Ref: [reference number]

Dear Sirs,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of the evidence your client places reliance upon, putting it in clear breach of the Pre-Action Protocol for Debt Claims.

As a supposed firm of solicitors, one would expect you to comply with paragraphs 3.1(a)–(d), 5.1 and 5.2 of the Protocol, and paragraphs 6(a) and 6(c) of the Practice Direction. These provisions exist to facilitate informed discussion and proportionate resolution. You may wish to reacquaint yourselves with them.

The Civil Procedure Rules 1998, Pre-Action Conduct and Protocols (Part 3), require the exchange of sufficient information to understand each other’s position. Part 6 clarifies that this includes disclosure of key documents relevant to the issues in dispute.

Your template letter refers to a “contract” yet encloses none. That omission undermines the only foundation upon which your client’s claim allegedly rests. It is not possible to engage in meaningful pre-litigation dialogue while you decline to furnish the very document you purport to enforce.

I confirm that, once I am in receipt of a Letter Before Claim that complies with para 3.1(a), I shall seek advice and submit a formal response within 30 days, as required. Accordingly, please provide:

1. A copy of the original Notice to Keeper (NtK) and any notice chain relied upon to assert PoFA 2012 liability.

2. A copy of the contract you allege exists between your client and the driver, being an actual photograph of the sign(s) in place on the material date (not a stock image), together with a site plan showing the sign locations.

3. The precise wording of the clause(s) allegedly breached.

4. The written agreement between your client and the landowner evidencing standing/authority to enforce and to litigate.

5. A breakdown of the sums claimed, identifying whether the principal sum is claimed as consideration or damages, and whether the £70 “debt recovery” add-on includes VAT.


I am entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction, and I require it to meet my own obligation under paragraph 6(b).

If you fail to provide the above, I will treat that as non-compliance with the PAPDC and Pre-Action Conduct and have already raised a formal complaint to the SRA regarding your conduct. I reserve the right to place this correspondence before the Court and to seek appropriate sanctions and costs (including, where appropriate, a stay and/or other case management orders).

Until your client complies and provides the requested material, I am unable to respond properly to the alleged claim or to consider my position. It would be premature and a waste of costs and court time to issue proceedings. Should you do so, I will seek immediate case management relief pursuant to paragraph 15(b) of the Practice Direction and an order compelling provision of the above.

Please note, I will not engage with any web portal; I will only respond by email or post.

Yours faithfully,

[Your name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Moorside Legal - Private Parking Charge
« Reply #14 on: »
Perfect thank you.
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