And where is the OP not “sticking to the legal issues and CoP”?
An appeal was made pointing out that the OP denied any debt and informed the operator that if they want to pursue the debt in court they should do so. The operator does not simply have “permission” to pass the keepers details to a third party DRA simply because their unregulated CoP says they can. Where on earth do you get the notion that they have some sort of statutory right do that?
They have been put on notice that the keeper is aware of their GDPR rights and that if they wish to pursue the alleged debt then they should take it to the ultimate dispute resolution service... court. If the operator decided to ignore the keepers GDPR rights then they are aware of the sanctions that the keeper has a right to take.
It really is a simple as that. If the operator chooses to pursue the alleged debt, they should respect the GDPR of the keeper and not pass their data to a third party that cannot change the ultimate outcome, should they be prepared to progress it that far.
I find it astonishing that someone can give weight to the actions of these companies as though they are respectable followers of the law. We all know their reputations and the underhand, vexatious and unreasonable behaviour they resort to.
For now, the OP has appealed and stated their position, especially with regard to the handling of their personal data. The keeper has pointed out the legal position of why the PCN is invalid. The operator has rejected the appeal which was exactly as expected and the normal modus operandi of these cowboys.
A second response, reminding them, in no uncertain terms, where the keeper stands on this and has invited them, if they are confident that a debt is owed, to proceed to the ultimate debt resolution service and to send a Letter of Claim and then file a claim where a judge will decide whether the debt is owed or not.
Now all the keeper has to do is wait and see what the operator does. The ball is in their court and waffling on about sticking to the legal issues is superfluous.
If the keeper wishes to put the effort into an IAS appeal, good luck but based on experience, I would place money on them being back here once that effort is rejected and they are waiting to see if the operator decides to pursue it further.