Author Topic: MET Parking Services - Gatwick Mcdonalds  (Read 2419 times)

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MET Parking Services - Gatwick Mcdonalds
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Hi all,

I have recently received a NTK as the registered keeper and demanded a parking charge of £100 for "Failure to validate stay in car park". I have appeal at the first instance through the MET Appeal website http://www.appealmetparking.com/ with the following statement together with the proof of purchase:

"I am writing to dispute the 'parking charge' with the reason of 'Failure to validate stay in car park'. On the 19th of April the driver visited McDonalds at the Gatwick airport and parked in the car park as mentioned in the notice at approx. 10:35-10:40am. A purchase was made and the driver lefts the restaurant at approx. 11:05am. Upon leaving the ticket was handed to the counter for validation before an attempt to leave the car park. However, at the barrier the driver inserted the parking ticket and it says "Ticket is not validated" and the barrier stayed down. The driver then reversed back into a parking bay and went back into the restaurant and asked the staff to validate the ticket again. On the 2nd attempt the barrier opened and leaves the car park."

MET immediately rejected the appeal and insisted that the driver must validate the ticket (which the driver did!) and by pressing the button to raise the barrier will result in the parking charge (which no button was pressed as mentioned above.

I then wrote another appeal as follow:

"I am writing again to explain my initial appeal to the Parking Charge Notice which I felt the some important points were ignored.

There are a few things I would like to point out where I felt your justification is incorrectly applied:

- As I have mentioned the ticket was validated with the proof of purchase (as provided previously) BEFORE the attempt to leave car park but for reasons that was outside of the driver's control 1) the validation DID NOT work and 2) the barrier was NOT raised.

- At the event the driver DID NOT leave the car park NOR pressed any button to have the barrier raised. Instead the driver went back into the restaurant and asked the staff to assist which they validated the ticket again. Also see the attached, which is the picture you have captured the driver was inserting the ticket (in white) before the barrier was raised.

- As above, these contradict with your statement "When you left the car park you acknowledged that you had not validated your stay and confirmed you were parked without authorisation by pressing the button to raise the barrier instead of using a validated ticket."

- To be absolutely clear, the driver DO NOT acknowledge that the ticket was not validated and in fact it was validated TWICE! And the driver NEVER attempted to leave the car park other that inserting the ticket to the machine.

As a result, I urge you to cancel the Parking Charge Notice else I will proceed to appealing to POPLA and take legal action if necessarily.

Thank you for your assistant!"


But again they immediately rejected the appeal again saying I have already appealed and they don't care pretty much...

I am now planning to POPLA and just wondering if the experts here can give any advice how to approach this and do I stand any chance? I'm planning to appeal with the main ground of the fact that the parking ticket was validated and the driver left the car park with the ticket NOT by pressing the button (CCTV picture). With additional grounds which I found on the internet i.e. The charges are penalty, The protection of freedoms act 2012 schedule 4 and Contract with landowner which MET parking do not own nor have any interest or assignment of title of the land in question.

I would also like to challenge MET's scam-like practice where they set these traps for people to press the button raise the barrier. I also found this https://www.mylondon.news/news/west-london-news/gatwick-mcdonalds-customer-treated-son-16529411

Any suggestions would be greatly appreciated.

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« Last Edit: May 14, 2024, 05:30:20 pm by tayloroscar »

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Re: MET Parking Services - Gatwick Mcdonalds
« Reply #1 on: »
If you're able to format your post above that would help, it currently looks like a wall of text.

Do you have a copy of the validated ticket?

Have you spoken to McDonald's about this?

Can you show us the notice to keeper?

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #2 on: »
Yeh sorry, just realised the formatting is off.

Unfortunately I no longer have the ticket nor I have spoken to McDonalds. From what I have gathered McDonalds don't seem to care about these things.

I have already attached the NTK.

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #3 on: »
Did the machine retain the ticket once validated?

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #4 on: »
Did the machine retain the ticket once validated?

No it returned the ticket. But I binned it already.

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #5 on: »
Use all the arguments you can at POPLA but the main one that will work is the fact that as long as the drivers identity is not revealed, they cannot transfer liability to you, the keeper.

All the other arguments in your appeal and attempted pleading with MET are a wasted effort once you come to the realisation that you are dealing with an ex—clamper firm of scammers. Their sole interest is in relieving you of your money.

Others on here may disagree with my views in this cowboy (Hansard) industry but many years of experience in assisting victims of these scammers has proven me right. MET, in particular, are one of the worst firms for trying on scams like this.

Fortunately for the OP, this occurred on airport land under statutory control and as long as they haven’t exposed themselves to be the driver in all the communications, they can simply lead the POPLA assessor to the fact that MET do not know who the driver was. They cannot rely on PoFA to transfer that liability.

The burden of proof that the keeper was also the driver is on MET. Unless they’ve been told by the keeper that they were also the driver, the POPLA assessor cannot show that the PCN has been correctly issued.

By all means, use all the other POPLA arguments but don’t pin your hopes on them. In the event that POPLA doesn’t accept your appeal, which can sometimes happen if the tea-boy is doing some of the assessments on the day, don’t worry about it. Let it go to court where a truly independent arbiter, a judge, will decide whether you owe a debt to MET.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #6 on: »
Have we confirmed that the McDonald's in question is within the boundaries covered by the byelaws? I've just had a quick read of the byelaws and they helpfully reference a "site map" that I'm struggling to find!

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #7 on: »
It is indeed within the airport boundary and the land is under statutory control. This is not the first time I’ve dealt with MET at this location.

It would be worthwhile seeing both sides of the NtK to see how MET are currently wording it.
« Last Edit: May 15, 2024, 10:41:09 am by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #8 on: »
Good to know - any documents/evidence you have supporting this unearthed during those cases would be well worth sharing if you can, so we have them to hand for other cases.

« Last Edit: May 15, 2024, 11:32:52 am by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: MET Parking Services - Gatwick Mcdonalds
« Reply #10 on: »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #11 on: »
@b789 @DWMB2

Hi guys, just wanna say thank you to all contributed. I have received today an email confirming that the appeal has been withdrawn.

I have appealed with POPLA with the grounds that in the picture the driver was inserting the ticket instead of pressing any button (despite the poor quality of the pictures) together with proof of purchase from McD. I have also challenged that MET have failed to provide a clear evidence of the driver pressing the button to exit the car park.

Also included additional grounds:
1. Charges are penalties and not a contractual charge.
2. MET Parking do not hold sufficient interest in the land to offer a motorist a contract to park.
3. Keeper liability - this occurred on airport land under statutory control and liability cannot be transferred to the registered keeper.

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« Last Edit: June 03, 2024, 12:01:07 pm by tayloroscar »

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #12 on: »
Good news, well done, and thanks for the update!

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #13 on: »
Did you lead your POPLA appeal with the one guaranteed win point about PoFA and no keeper liability? That is the one which is most likely to get MET to withdraw. All the other points about ticket validation and button pressing were secondary and could easily be used by MET to bamboozle the assessor.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: MET Parking Services - Gatwick Mcdonalds
« Reply #14 on: »
Yeh I've used these (attached) which I found from the Internet.

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