Author Topic: McDonald's Gatwick, MET PCN, Failure to validate ticket  (Read 3456 times)

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McDonald's Gatwick, MET PCN, Failure to validate ticket
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I am the RK of the vehicle and have received this PCN for failure to validate the parking ticket.
The driver did not see any information about how to validate the ticket, nor did the staff in the restaurant mention it.
Any information on the best way to proceed would be gratefully received

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Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #1 on: »




« Last Edit: October 16, 2025, 09:45:39 pm by SatnavSam »

Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #2 on: »
You appeal to MET with the following and then come back when they reject that so you can finally get it quashed at POPLA:

Quote
I am the registered keeper. MET cannot hold a registered keeper liable for any alleged contravention on land that is under statutory control. As a matter of fact and law, MET will be well aware that they cannot use the PoFA provisions because Gatwick Airport is not 'relevant land'.

If Gatwick Airport wanted to hold owners or keepers liable under Airport Bylaws, that would be within the landowner's gift and another matter entirely. However, not only is that not pleaded, it is also not legally possible because MET is not the Airport owner and your 'parking charge' is not and never attempts to be a penalty. It is created for MET’s own profit (as opposed to a bylaws penalty that goes to the public purse) and MET has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. MET have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.

You DO NOT identify the driver. They have no idea who the driver is unless you blab it to them, inadvertently or otherwise. You only ever refer to the driver in the third person. No "I did this or that",only "the driver did this or that".
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #3 on: »
Thank you.

Sorry for not replying earlier. I thought I had posted, but obviously not.
Appeal sent as above. Awaiting response. Will post back when it arrives.

Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #4 on: »
« Last Edit: October 29, 2025, 05:14:58 pm by SatnavSam »

Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #5 on: »
Respond with the following:

Quote
Subject: Parking Charge Notice [ref] – Misrepresentation of Keeper Liability / Breach of KADOE Contract

Dear MET Parking Services,

Thank you for your letter dated 29/10/2025. Your request for a McDonald’s receipt is irrelevant, as before any alleged contravention can be pursued, you must first establish that the registered keeper was the driver. You cannot.

Your continued assertion that the registered keeper may be pursued under the Protection of Freedoms Act 2012 (PoFA) is entirely without legal basis. The site in question, McDonald’s Gatwick, is located within the statutory boundary of Gatwick Airport and is subject to the Gatwick Airport Byelaws. Land subject to statutory control is not “relevant land” for the purposes of PoFA Schedule 4. Consequently, you cannot transfer liability from the driver to the keeper, and your suggestion that you can do so is false and misleading.

For the avoidance of doubt, the Private Parking Single Code of Practice (Version 1.1, 17 February 2025) at section 8.1.1(d) expressly prohibits an operator from stating or implying that the keeper is liable under PoFA where such liability cannot apply. Your letter of 29/10/2025 and the NtK itself, constitute a clear breach of that requirement and of your DVLA KADOE contract, which mandates full compliance with the Code.

Accordingly, you are now formally notified that this breach will be reported to the DVLA’s Data Sharing Investigations Team for misuse of my keeper data. A full copy of your NtK and letter will be provided as evidence.

You are required to either:
• Cancel this charge immediately; or
• Issue a POPLA verification code without delay.

Any further attempt to pursue the keeper on the basis of PoFA liability will be retained as further evidence of non-compliance and will be submitted to both the DVLA and the Information Commissioner’s Office (ICO).

Yours faithfully,

[Name]
Registered Keeper
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #6 on: »
Thanks very much, b789. Will do.

Edit: reply sent by email, cc'd to me.
« Last Edit: October 29, 2025, 06:07:09 pm by SatnavSam »
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Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #7 on: »
Got a quick refusal with POPLA code.


Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #8 on: »
A single point appeal to POPLA is all that this requires. Irrespective of whatever alleged contravention took place, they can only pursue the driver. If the driver has not been identified, they cannot chase the Keeper.

Whilst they may squeal on about the fact that the location is "private land" that does not negate the fact that the location is covered by airport byes and is therefore not relevant and for the purposes of PoFA. You can attach either or both of the maps below that shows the location of McDonalds and the airport byelaws boundary.





Quote
Ground: Keeper liability cannot arise because the site is not “relevant land” under Schedule 4 of the Protection of Freedoms Act 2012 (PoFA). Therefore, irrespective of any alleged contravention by the driver, the appeal must be allowed.

The operator is pursuing the Registered Keeper and the driver has not been identified. PoFA can only transfer liability from a driver to a keeper where the land is “relevant land”. Land subject to statutory control (including airport byelaws) is excluded from PoFA’s definition of relevant land. McDonald’s Gatwick lies within the Gatwick Airport byelaws boundary, so the site is not relevant land and keeper liability cannot arise. A boundary map is provided showing the location within the airport perimeter.

MET’s claim that because the land is “private” it must be “relevant” is legally illiterate. Ownership or title (private/public) is immaterial. Relevance under PoFA is determined by location and status: if the land sits within an airport byelaws boundary, it is under statutory control and cannot as a matter of law be “relevant land”, however much the operator wishes it were.

By asserting keeper liability on such land, MET has made a prohibited and misleading statement contrary to the Private Parking Single Code of Practice section 8.1.1(d), which states: “The parking operator must not serve a notice or include material on its website which in its design and/or language: d) state the keeper is liable under the Protection of Freedoms Act 2012 where they cannot be held liable.”

Strict proof: MET is put to strict proof that the location does not lie within the Gatwick Airport byelaws boundary. Mere assertion is insufficient. The operator must produce contemporaneous, authoritative evidence (for example, an official boundary plan from Gatwick Airport Limited or other primary source) demonstrating that the site is outside the byelaws area and not subject to statutory control. In the absence of such proof, POPLA must find that PoFA does not apply and that keeper liability cannot arise.

Conclusion: Because the site is within the airport byelaws boundary and therefore not relevant land, POPLA must first conclude that the keeper cannot be liable. Once that is established, all questions about signage, validation procedures, or alleged driver conduct are irrelevant. The appeal must be allowed and the charge cancelled.
« Last Edit: October 30, 2025, 10:03:12 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #9 on: »
Appeal submitted.
Thanks, b789.

Now we await POPLA.

Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #10 on: »
MET's "evidence" to POPLA.

Operator Name
MET Parking Services - EW
Operator Case Summary
In the appeal to POPLA Mr Sam states that this is not relevant land and PoFA 2012 cannot be applied to hold him liable as the registered keeper. As we have not been provided with the name and address of the driver of the vehicle, we are pursuing the registered keeper under Schedule 4 of The Protection of Freedoms Act 2012. Please see our compliant Notice to Keeper in Section B of our evidence pack. Please also see a full explanation of why we may pursue the registered keeper under Schedule 4 of PoFA 2012 in Section C of our evidence pack. As stated in paragraph 3 of Schedule 4 of the Protection of Freedoms Act 2012, Relevant Land is any land that is not a) a highway maintainable at the public expense, b) a parking place which is provided or controlled by a traffic authority, or c) any land excepting the aforementioned on which the parking of a vehicle is subject to statutory control. Paragraph 3 subsection 3 states that parking is subject to statutory control if any statutory provision imposes a liability in respect of the parking of vehicles on that land. The Gatwick Airport byelaws, which may be viewed online via the link below, do not impose a penalty for vehicles parking within McDonalds: https://www.gatwickairport.com/on/demandware.static/-/Sites-Gatwick-Library/default/dw08f809e7/images/Corporate-PDFs/Regulation/Byelaws 2015 reprint.pdf In light of this, the site is not excluded by the definitions laid out in paragraph 3 of Schedule 4 of the Protection of Freedoms Act 2012 and as such is considered Relevant Land. Turning to the charge itself: As the photographic evidence in section E demonstrates, the driver pressed the button to exit and therefore incurred the parking charge. The signage throughout the site clearly advises motorists of the requirement to use a validated ticket to raise the barrier, and that pressing the button to exit may lead to a charge being issued, as is the case in this instance. Should a motorist approach the barrier and realise it will not accept their ticket they should return to the restaurant to seek assistance from a staff member. By pressing the button to raise the barrier the driver breached the terms and conditions and the charge was duly issued as a result. Please note that there was only a total of 32 charges issued to vehicles for this contravention for the whole of 25/09/2025 (see section E). Had there been an issue with the barrier or validation machines there would have been a significant number of charges issued, as approximately 1500-2000 vehicles visit the premises each day. Our client also did not contact us to inform us of any issues on this date. In line with F.3(g) of the Appeals Charter, we requested evidence of custom as this is a customer-only car park. Mr Sam did not provide the requested evidence and as such he was not entitled to the further discount. PLEASE NOTE: regarding the further reduction of a charge under Annex F, the Sector Single Code of Practice specifically states that ‘in all cases the Appeals Charter would require the motorist to provide the evidence.’. As such, without the appellant providing supporting evidence then there is no requirement for an operator to offer the further reduction. To summarise, the terms and conditions of parking are clearly stated on the signs that are prominently displayed at the entrance to and around the car park. These include that parking is for McDonald’s customers only and that motorists must validate their car park stay in the restaurant with proof of purchase prior to exiting the car park and use their validated ticket to raise the exit barrier. Pressing the barrier button to exit may lead to a charge notice being issued. The photographic evidence in Section E demonstrates that the driver did not use a validated ticket to raise the exit barrier and instead exited the car park by pressing the button on the barrier to raise it. It remains the driver’s responsibility to check the signs where they park and comply with the stated terms and conditions. In light of the above we believe the charge notice was issued correctly and the appeal should be refused.

I have 7 days to respond to this.

Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #11 on: »
The text you have shown us makes several references to an evidence pack - it would help to see this.

Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #12 on: »
DWMB2, PM sent.

Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #13 on: »
DO NOT send PMs with evidence if you want advice! However, without even seeing their 'evidence' you can just copy and paste the following into their webform for the response:

Quote
Response to the operators evidence:

This “relevant land” argument from MET is not just wrong, it is hopelessly, embarrassingly wrong, and POPLA needs to see it for exactly what it is: a bare assertion with no evidence, flatly contradicting both the statutory wording and the maps I provided as evidence.

MET’s entire case on keeper liability rests on chanting “private land” as though that magic phrase somehow overrides the airport boundary and rewrites Schedule 4 of the Protection of Freedoms Act 2012. It does not. PoFA does not care who owns the freehold or who holds the lease. PoFA cares where the land is and whether the parking there is subject to statutory control. If the land sits within an airport byelaws boundary, that is the end of the matter: it is not relevant land, and keeper liability cannot arise.

In this case, two official maps have been provided which clearly mark McDonald’s Gatwick within the Gatwick Airport boundary. Those maps are objective evidence. MET, by contrast, have provided no boundary plan, no cartographic evidence, no statement from Gatwick Airport Limited, nothing at all that could sensibly be called proof. They simply point at the byelaws and say “these do not impose a penalty for vehicles parking within McDonald’s” and then announce, as if by magic, that the land must therefore be relevant.

That is not how Schedule 4 works. Paragraph 3 excludes land “on which the parking of a vehicle is subject to statutory control”. It does not say “only if there is a clause specifically naming this exact car park and setting out a bespoke penalty regime”.

The existence of airport byelaws governing conduct and parking within the boundary is what brings the land within statutory control; the maps show McDonald’s within that boundary. MET’s attempt to read PoFA as requiring a personalised “McDonald’s clause” in the byelaws is a fiction of their own making.

Worse, MET are not just mistaken, they are asserting keeper liability where the statute does not allow it. That is precisely the rogue behaviour addressed by the Private Parking Single Code of Practice section 8.1.1(d), which states that an operator MUST NOT “state the keeper is liable under the Protection of Freedoms Act 2012 where they cannot be held liable”. That is exactly what MET are doing here: trying to dress airport land up as relevant land and hoping no one notices the difference.

I put MET to strict proof that this location lies outside the Gatwick Airport byelaws boundary. “Proof” in this context means an authoritative boundary plan or formal documentation from Gatwick Airport, not yet more wishful thinking and repetition of “private land”. Unless and until MET can produce such proof, the only rational conclusion available is that McDonald’s Gatwick is within the byelaws boundary, the land is under statutory control, and so it is not relevant land for PoFA purposes. In that situation, keeper liability is legally impossible. Once that threshold point is reached, every other issue MET raises about signs, buttons, validation and alleged driver conduct becomes irrelevant to this appeal.

Faced with the wording of Schedule 4, the Code of Practice and the mapping evidence, any conclusion that the land is “relevant” would require ignoring the statute, disregarding the objective plans and instead accepting an unsubstantiated narrative from a mendacious operator with a clear financial interest in pretending that airport land is something it is not. That would not be a defensible application of the law or the facts.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: McDonald's Gatwick, MET PCN, Failure to validate ticket
« Reply #14 on: »


Thanks, b789. Have now attached. Was not able to edit earlier on my phone.
« Last Edit: November 17, 2025, 04:24:58 pm by SatnavSam »