Author Topic: I Park Services Ltd – Parking Charge (2min:13s) – Jubilee Road, Wadebridge  (Read 6108 times)

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Do you have an opportunity to respond to the operators case? If so, respond with the following:

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Re: Parking Charge Notice Issued by I Park Services Ltd - Vehicle Registration [VRM]
Appellant: [Your Name]


I am writing in response to I Park Services Ltd’s prima facie case submitted to the IAS regarding the above parking charge notice (PCN). The operator has failed to address the core issues raised in my appeal. I request that the Independent Appeals Service (IAS) consider the following points in support of my appeal and dismiss the PCN.

1. No Parking Occurred – No Contract Formed

In my initial appeal, I clearly stated that the vehicle was not parked, and no contract was formed. The vehicle was on site for only 2 minutes and 13 seconds, during which time the driver attempted to find a parking space and, upon realising none were available, exited the site.

The operator has failed to dispute this crucial fact. Instead, they provide generic statements about payment requirements for parking. They have not rebutted the fact that no parking took place. Since no parking occurred, no contract was formed, and no parking charge can be validly issued.

2. Breach of Consideration Period under IPC Code of Practice

I highlighted in my appeal that I Park Services Ltd violated Section 13.1 of the IPC Code of Practice, which mandates a minimum consideration period of 5 minutes for a Pay & Display car park. The vehicle was on-site for only 2 minutes and 13 seconds—far less than the required consideration period.

The operator has entirely ignored this point. Their failure to comply with the Code of Practice is a clear violation, and as such, this parking charge is unenforceable. The IAS should dismiss the PCN on this ground alone.

3. Unlawful Request for DVLA Data (KADOE Breach and GDPR Violation)

In my appeal, I asserted that the operator unlawfully obtained my data from the DVLA by breaching the KADOE contract. Under the terms of the KADOE contract, parking operators are required to comply with the relevant AOS Code of Practice. Since the operator violated the IPC Code by failing to observe the required consideration period, their access to my DVLA data was unlawful.

The operator has completely failed to address this point. This lack of rebuttal suggests an implicit acknowledgment of their breach of both the KADOE contract and GDPR regulations. This unlawful data access has caused me distress, and I maintain that the parking charge should be cancelled due to this serious violation.

4. No Evidence of Landowner Authority Provided

In my appeal, I requested that the operator provide proof of landowner authority, as required by the IPC Code of Practice. This evidence is necessary to demonstrate that the operator has the legal right to issue PCNs on the site in question.

The operator has failed to provide any evidence of landowner authority in their response. Without this authority, they have no legal standing to issue PCNs or pursue charges in their own name. I ask that the IAS dismiss this case on the grounds that the operator has not met this basic requirement.

5. Breach of Consumer Rights Act 2015

I also argued that imposing a charge for an alleged parking contravention when no parking occurred constitutes an unfair term under the Consumer Rights Act 2015, Part 2, Section 62. The operator’s failure to respond to this point further demonstrates that the charge is baseless and unenforceable.

The imposition of such a charge creates a significant imbalance to my detriment as a consumer, and this practice clearly violates my rights under consumer protection law. The IAS should dismiss the charge for this reason as well.

Conclusion

The operator has failed to engage with the key points raised in my appeal and has relied on generic and irrelevant statements about parking charges, which do not apply to the specific circumstances of my case. There is no evidence that the vehicle was parked, no contract was formed, and the operator has breached both the IPC Code of Practice and data protection laws.

I respectfully request that the IAS cancel this parking charge in its entirety due to the operator's failure to meet the required standards of evidence, compliance with the Code of Practice, and legal obligations under the KADOE contract and GDPR.

Yours sincerely,

[Your Name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Yes I do have the opportunity to respond to the operators comments. I am in agreement that they have just thrown a heap of generic points and documents at the case without acknowledging my case
I will submit your suggestion by the deadline.

Best wishes.

I hope I'm proved wrong, but if the IAS don't cancel the PCN based on the lack of operator compliance, then you have definitive proof that they are nothing but a corrupt mafia looking after their members interests.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

I won't hold my breath but it would very fishy if they uphold the PCN.
Is it worth highlighting further non-compliance when I Park Services have sent out letters chasing funds despite the case still being reviewed within the appeals process?

I hope I'm proved wrong, but if the IAS don't cancel the PCN based on the lack of operator compliance, then you have definitive proof that they are nothing but a corrupt mafia looking after their members interests.
indeed their response will be an interesting read
Quote from: andy_foster
Mick, you are a very, very bad man

I won't hold my breath but it would very fishy if they uphold the PCN.
Is it worth highlighting further non-compliance when I Park Services have sent out letters chasing funds despite the case still being reviewed within the appeals process?
Not really. It could be covered in the WS, if it ever gets that far.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Good evening. I have just been notified that the IAS have rejected my appeal. It reads as per below:

The Appellant should understand that the Adjudicator is not in a position to give legal advice to either of the parties, but they are entitled to seek their own independent legal advice. The Adjudicator's role is to consider whether or not the parking charge has a basis in law and was properly issued in the circumstances of each individual case. In all Appeals the Adjudicator is bound by the relevant law applicable at the time and is only able to consider legal challenges and not factual mistakes nor extenuating or mitigating circumstances. Throughout this appeal the Operator has had the opportunity consider all points raised and could have conceded the appeal at any stage. The Adjudicator who deals with this Appeal is legally qualified and each case is dealt with according to their understanding of the law as it applies, and the legal principles involved. A decision by an Adjudicator is not legally binding on an Appellant who is entitled to seek their own legal advice if they so wish.

In all Appeals the burden of proof is the civil one whereby the party asserting a fact or submission has to establish that matter on the balance of probabilities. If the parking operator fails to establish that a Parking Charge Notice was properly issued in accordance with the law, then it is likely that an Appeal will be allowed. If the parking operator does establish that a Parking Charge Notice was properly and legally issued, then the burden shifts to the Appellant to establish that the notice was improperly or unlawfully issued and if the Appellant proves those matters on the balance of probabilities, then it is likely that the Appeal will be allowed. However, the Appeal will be dismissed if the Appellant fails to establish those matters on the balance of probabilities. The responsibility is at all times on the parties to provide the Adjudicator with the evidential basis upon which to make a decision.

The Operator has provided evidence of the signs at the site, which make it clear any driver not paying for the duration of their stay will be issued with the parking charge notice.

The Appellant has adopted a number of popular and well rehearsed arguments that are readily available. I have responded to each below:

1. The Appellant claims they were not parked as they did not leave the vehicle. Some definitions of ‘parking' refer to leaving the vehicle. Leave in this sense does not mean to walk away from the vehicle. It means to allow or cause to remain, as in ‘leave your food.' I do not agree with the Appellant's definition of parking. By their use they could remain there all day and not be parked.

Clearly parking is a question of fact not degree. One cannot become parked after the passage of an indeterminate period of time. The code of practice defines parking as “a single period of a vehicle being stationary otherwise than in the normal course of driving.” This incorporates the position of the Appellant's vehicle, which was to use a pay and display car park as a free drop off point.

2. The Appellant is correct about the minimum period of consideration. However, this assumes a driver genuinely attempting to park and pay. In this case the driver pulled in, dropped off passengers, turned around, and left. There was no attempt to read signs or attempt to pay. Consequently, the consideration period does not apply.

3. This is a complaint and should be raised as such with the appropriate forum. It is outside the scope of this appeal, as it has no bearing on the lawfulness of the charge.

4. The Operator's relationship with the landowner has no bearing on the driver's ability to freely enter into a contract with the Operator. In any event the landowner authority is provided to me.

5. The consumer contract regulations are not breached because the amount being sought by the parking operator was clearly communicated by the signage on site. If the Appellant considered the charges to be excessive they had the option to reject it by parking elsewhere or by parking on this site in accordance with the terms and conditions displayed on the signage. The Appellant chose not to park in accordance with those terms and therefore is deemed to have agreed to pay a charge if any breach occurred.

The Operator has provided photographic evidence of the Appellant's vehicle leaving the land they manage, two minutes after it arrived, and without a payment for this vehicle. The appeal is dismissed.


Should I prepare anything new or await further correspondence from I Park Services Ltd? There are so many holes in this decision but I don't want to waste energy on a clearly rigged process.

I don’t like to say I told you so, but I told you so. So, not unexpected.

Now you wait and ignore any reminders of Dent Recovery (DRA) Agent letters. If/when you receive a Letter of Claim (LoC) come back and tell us and we’ll give you a template response.

You can safely ignore all DRA letters and we don’t need to know about them.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Months later and following many escalating threats, iPark (DCB Legal) have sent me a county court notice attached).
As advised, I have not responded to the DCB correspondence but do need some help with my AOS (?), which I have looked at online.
Please could you advise. Happy to provide anything I have missed. Thank you

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Why on earth have you redacted the issue date of the claim? Assuming it is 10th June, then follow these instructions:

With an issue date of 10th June, you have until 4pm on Monday 30th June to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 14th July to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of I Park Services Ltd v [your full name] Claim no.: [claim number]."

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IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

I Park Services Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Good afternoon,

Your swift and comprehensive responses are appreciated as ever. My HM Courts Pack does not specify that emailing claimresponses.cnbc@justice.gov.uk is an option. I am directed to www.moneyclaim.gov.uk or a postal option. Furthermore, there is no option to add a PDF attachment with the 'Defence Particulars' section of www.moneyclaim.gov.uk. There is, however, a fairly lengthy text box, which just about fits your draft template. Would you agree that this would suffice, with a tweak, directing them to the draft order of defence at the bottom of the document?



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No, I would suggest following b789's advice and submitting by email. If you use MCOL, there is a size limit that will potentially cut down your submission, and will remove all formatting, which is not ideal.

Thank you for clarifying. I have merged as advised to create a PDF for an email response.
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I advise not trying to overthink the advice. We have been doing this successfully for many years and do so on a daily basis.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Good morning. Just received an intention to proceed notification from DCB Legal accompanied by a generic a generic N180 'Directions questionnaire.'
Any thoughts on this or what to expect next? Thank you.

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