Author Topic: Horizon - Failure to pay for full duration of stay  (Read 4944 times)

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Horizon - Failure to pay for full duration of stay
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Hi all,
I received this PCN in the post from Horizon. I am the registered keeper but was not driving the car at the time of the said offence. Do i have any grounds for appeal here?


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Re: Horizon - Failure to pay for full duration of stay
« Reply #1 on: »
I have seen similar posts on the forum appealing using similar quotes to below. Do these fit my circumstances?

Quote
There will be no admission as to the identity of the driver, and no assumptions or inferences can be made. You may not pursue the hirer under contract law without the proper legal basis to do so.

Your Notice to Hirer can only hold the driver liable, and I will not be naming them. If you believe otherwise, I suggest you test your position at POPLA, where I will be making a strong submission based on your non-compliance.

Re: Horizon - Failure to pay for full duration of stay
« Reply #2 on: »
No, the notice to keeper must comply with the requirements of PoFA 2012 (https://www.legislation.gov.uk/ukpga/2012/9/schedule/4) to transfer liability from the driver to you as registered keeper, and on one front it was sent in time to reach you within the 14 day requirement.

Horizon’s recent notices appear to comply with PoFA, but someone else may correct me. You have the option of naming the driver if you want to transfer the liability.

Most notices to hirers do indeed fail to comply with the legislation, but that’s irrelevant here I suggest.
« Last Edit: September 07, 2025, 02:27:17 pm by jfollows »

Re: Horizon - Failure to pay for full duration of stay
« Reply #3 on: »
@jfollows
Thank you for the feedback

Re: Horizon - Failure to pay for full duration of stay
« Reply #4 on: »
Any further advice folks?

Re: Horizon - Failure to pay for full duration of stay
« Reply #5 on: »
@b789 @jfollows
What would be the options here? Any further advice would be greatly appreciated.

Re: Horizon - Failure to pay for full duration of stay
« Reply #6 on: »
It may help you to get more meaningful advice if you can provide more information. To help us provide the best advice, please read the following thread carefully and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide.

Assuming the driver was a customer of the shopping centre, trying to contact the management would seem a sensible first step.

@DWMB2
Thank you for the advice. I've just read the post you linked.

For clarity, The vehicle was parked in The Mercury shopping centre (https://share.google/1XYkwgSaaw44HiS5c) in Romford, Essex. Horizon alleges failure to pay for the full duration. It's about 15 mins away from where i live, so I will try to upload signage photos when possible and have not yet reached out to the car parking management. Is there any advice when speaking with them and and are they likely to be able to help given Horizon are a private company?
« Last Edit: September 10, 2025, 09:47:34 pm by bigred247 »

Is there any advice when speaking with them and and are they likely to be able to help given Horizon are a private company?
A private company who they hired to manage their car park. Just explain to them that the driver was a customer (assuming that they were, as I said before) and ask them to intervene - if you can provide receipts for things they bought there at the time even better.

@DWMB2
...and have not yet reached out to the car parking management.

You are not "reaching out" to the "car parking management". You are complaining to the landowner management company about the unfair £100 invoice the Keeper has received because the driver was a customer of the businesses at the site.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Horizon - Failure to pay for full duration of stay
« Reply #10 on: »
Hi all,
I visited the shopping centre and spoke with the car park management office, but they weren't too helpful. They said, i'd need to contact Horizon directly and that they don't have the ability to do anything about it.

Although it might be a long shot, I have reached out to the mall manager to see if he can assist, but still waiting for him to respond. Not sure what else i can do at this point.

Re: Horizon - Failure to pay for full duration of stay
« Reply #11 on: »
Hi all,

I did hear back from the mall manager but they are unable to help as I don't have a receipt. In this scenario, what can i do as the registered keeper?

Re: Horizon - Failure to pay for full duration of stay
« Reply #12 on: »
Appeal and fight it all the way to a county court claim if necessary. If it does go as far as a court clAim, the odds of ti going all the way to a hearing are very low. Even if it did, they would likely be using the incompetents at Gladstones to file the claim which gives a much grater chance of the claim being struck out because of a failure by them to comply with CPR 16.4(1)(a).
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: Horizon - Failure to pay for full duration of stay
« Reply #13 on: »
@b789
Can the argument/template in the below thread be used to here to make a challenge? If not, how best to position myself?

https://www.ftla.uk/private-parking-tickets/horizon-parking-failure-to-pay-for-full-duration-of-stay/msg65068/#msg65068

Re: Horizon - Failure to pay for full duration of stay
« Reply #14 on: »
Unfortunately, the Notice to Keeper (NtK) is PoFA compliant which means that even if the driver is not identified, they can still chase the Keeper. But that does not mean that you cannot fight it.

What we are not clear on is why the vehicle was parked without a valid payment for the full duration of the stay. On what grounds do you want appeal this?

The linked thread was argued on a PoFA failure but ultimately was successful at POPLA because the landowner contract they evidenced was not valid and therefore the parking operator could not evidence standing to issue PCNs in the first place. You won't get a chance to try that angle unless you appeal it first and then to POPLA, with no guarantees.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain