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Thankyou.  Doing this right now.

Hi everyone,

Thankyou for your help so far - it is very much appreciated.

Green Parking did respond rejecting the appeal but did so in a pdf attachment to an email that was flagged as spam so I have only just seen it.

I presume next steps is to raise to POPLA but I would love to hear if there is anything in particular that needs to be said in order to fight this.

Thanks again.


Text of rejection is as below:

 Issue date: 05/06/2025
POPLA Verification Code: ****
Thank you for your appeal received on 26/06/2025 regarding the above detailed Parking Charge Notice.

We have carefully considered your appeal, however on this occasion the appeal has been rejected for the
following reason (s) :

Not displaying valid ticket/permit, and no valid parking session is on any electronic payment system.

Therefore the Parking Charge Notice has been issued correctly.

We have now extended the discounted payment period by 7 days to allow you time to pay the discounted
settlement amount. Please now make payment of £40.00 to reach us by 17/07/2025 or £85.00 to reach us by
31/07/2025.

We must advise you that once the discounted settlement rate passes it will not be offered again.and therefore you
now have two options:-

You can pay the total amount due as shown above via the following payment options:

Pay online at :https://green-parking.ec6pay.com/

Send payment to our address :-
1 Golden Court
Richmond
Surrey
TW9 4AZ

You can appeal to an Independent Appeals Service, POPLA (Parking on Private Land Appeals) using the POPLA
Reference code provided above. Please note, should you decide to appeal to POPLA and your appeal is
subsequently rejected, the option to pay a discounted amount will no longer be available and the full amount of
the PCN will become due.

If you decide to appeal to POPLA, you will need to visit their website,www.popla.co.uk , where further details of
how to appeal (either online or by downloading the relevant forms) can be found. If you are unable to access their
website, please call us for further information on how to obtain the forms. Please ensure that your POPLA
Reference Number as noted above is quoted on all correspondence to POPLA.

You have 28 days from the date of this letter to submit an appeal to POPLA. If you appeal to POPLA we will
suspend recovery activity on the PCN and the charge will not increase until the appeal has been determined.

By law we are also required to you that Ombudsman Service (www.ombudsman-services.org/ ) provides an
alternative dispute resolution service that would be competent to deal with your appeal. However, we have not
chosen to participate in their alternative dispute resolution service. As such should you wish to appeal then you
must do so to POPLA, as explained above.

If you do not make payment or submit an appeal to POPLA within the relevant timeframe, the outstanding PCN
may be passed to our appointed debt collection agency for further action. All costs associated with this process
will be added to the amount outstanding.

Yours sincerely,
Appeals Department
Green Parking Limited

I only put the **** in the above message but do have a valid code - it seems to work ok on the POPLA site. 

I think it may be just in date?

The opening date of 05/06 was the issue date of the PCN.  In the rejection it talks about paying within 7 days to reach them by 17/07 which implies an issue date of the rejection / POPLA code of 10/07.  Usually the validity is 33 days I think?  So it should be good through to 19th August - if the OP can confirm the issue date of the rejection?

So you have until 12th August to submit a POPLA appeal.