Hi,
The driver prepaid for parking in Portsmouth in January from 22:30 until 19:30 the next day with Just Park. It was at Brunel House Car Park, which is apparently 'Private Land'.
The driver arrived at the car park at 22:22:34 and drove in, but did not park until the car was unpacked - after 10:30.
The next day the driver arrived back at the car at 19:25, and after moving the car (parked with boot against a barrier for extra security) repacked it and left at 19:33.
The driver just received a PCN from Euro Car Parks for £100 'The vehicle was parked without a valid Pay by Phone transaction.' The driver paid for 21 hours but they are saying 'parked' for 21 hours and eleven minutes.
Having spoken to the Just Park Bot, the driver was informed the early arrival is ok as long as the vehicle was not actually parked (how we prove this is unclear,) but on leaving, the three minutes (during which the driver had moved the car, but again, how does either party prove that?) constitute an overstay which the driver can be fined for.
Considering the driver paid for 21 hours, and not only was the overstay a maximum of three minutes and thirty one seconds, this seems excessively strict.
The driver would very much appreciate any advice on whether there are grounds to appeal considering the vehicle was not actually parked before the allotted time. The driver accepts the car was not driven out of the car park until three minutes past the allotted time, but this appears to be an excessively strict and unreasonable application of the rules - especially as the driver had returned to my car before the allotted time had run out and moved it to open the boot.
Many thanks in advance for your thoughts.
Alistair