Hi,
I am new to the forum (and not so computer savvy

) and hope someone can get help me with the following:
I was sent Contractual parking charge notice for parking in private store car park for longer hours than permitted.
The permitted amount of time is 120 minutes and the car was recorded there for 189 minutes.
The driver told me that on the road just outside the car park there were works being done at the time and being rush hour there was a complete standstill of cars queing in the car park and there was no way out!
I sent this reply to G24 and they just sent me standard reply ignoring my claims.
The adjudicator then gave the following decision:
Any reasons given by the Appellant for the overstay may amount to mitigation, which the operator has duly considered. If the operator felt that the mitigation warranted it, they could have withdrawn the Parking Charge. They have chosen not to do so.
(I think this is not mitigation as one can not lock up someone in a car park and then charge them)
Now I have received claim from HM Courts & Tribunals.
The questions are:
Is it correct that I do not have to pay
Do I have to prove the circumstances. It is far harder for me to do this now that 6 months have passed. They did not ask for this when I appealed to G24!