Author Topic: DCBL - Notice of Debt Recovery  (Read 4826 times)

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Re: DCBL - Notice of Debt Recovery
« Reply #15 on: »
Send the following to info@dcblegal.co.uk and CC yourself:

Quote
Subject: Re: Your Letter Before Claim – Further Notice of Temporary Unavailability

Ref: [DCBLegal reference no]

Dear Sirs,

Further to my letter dated [insert date of original response], I note that I have received no substantive reply addressing the deficiencies I identified in your Letter Before Claim, nor any of the documents and information I formally requested under the Pre-Action Protocol for Debt Claims and the Practice Direction – Pre-Action Conduct.

I write to inform you that I will be unavailable from [insert date] to [insert date], during which time I will be unable to respond to any correspondence or proceedings. Should your client issue a claim during this period, I will be unable to respond within the required timeframe, and will seek an immediate stay and/or relief from sanctions on return.

Given your client’s ongoing failure to comply with the Pre-Action Protocol, any claim issued now would be procedurally abusive and premature. I therefore request confirmation that no proceedings will be issued until I have received a compliant Letter Before Claim and had a reasonable opportunity to respond.

Should your client proceed regardless, I will rely on the cases cited in my previous letter and seek appropriate sanctions and costs.

Yours faithfully,

[Name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCBL - Notice of Debt Recovery
« Reply #16 on: »
Hmmm, there's no helping some people.



The keeper has received an email from someone called Emily Maloney (Litigation Support Associate) DCB Legal Ltd. (see below). The keeper forwarded a ZIP containing 5 PDF files:


  • Appeal and response to appeal : Contains copy of appeal sent by keeper and the response to appeal.
  • Images : images of car entering leaving car park with time stamps.
  • Notices : a copy of the original notice.
  • Signs : photos of signs from the car park.
  • Sitemap : a sketch of car park layout


I asked the keeper if the previously suggested email had been sent, but apparently not!  :-\



They are abroad at the moment, and due back in about three weeks.



The email below was dated "31/07/2025", and gives 30 days to pay, or a Claim will be issued, which suggests that no harm has been done.



I haven't had a chance to redact all the PDFs, and not altogether sure how I can do that anyway. I'll try and sort that out in case any of it needs to be seen.



The case does relate to one I recall helping with on Pepipoo, where ECP were issuing notices for a Car Park called Sussex House in Crawley, West Sussex. This is a building that was demolished over a decade ago I believe, to be replaced by a Morrisons Superstore, Travelodge and car park. ECP seemed to be continuing to issue notices on the old address. There are now newer websites appeared that refer to the new building as Sussex House, but these were not present at the time of the original notice.



Information on old Sussex House building:

https://www.wessexarch.co.uk/sites/default/files/62680%20-%20Sussex%20House%2C%20Crawley.pdf



This is the new website, and WayBackmachine suggests this appeared and was crawled the first time in May 2022, which is two months after the original notice, and I wonder if notices being appealed on wrong location were why this was created at the time:

https://www.fidumpm.com/portfolio/sussex-house/



Anyway, what if anything should be done now, or can things wait until the keeper has returned to the UK?









Dear XXXXXXXXXXXXX



We write in response to your correspondence received in our office.

As per your request, please find attached the evidence DCB Legal hold concerning the Parking Charge issued. If there are any documents that you have requested, but that are not enclosed with this email, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute.



Having considered your response, our position in respect of this matter remains as per our Letter of Claim.

You now have 30 days from the date of this email to make payment of the outstanding balance of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -
  • Account Name: DCB Legal Ltd Client Account
  • Sort Code: 20-24-09
  • Account Number: 60964441


You must quote the correct case reference (XXXXXXXXXXXXX) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.
Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.
Kind Regards,

 

Emily Maloney

Litigation Support Associate

DCB Legal Ltd

 

Tel: 0203 434 0433 | DX 23457 Runcorn

dcblegal.co.uk | Twitter | Linkedin | Facebook

 

Registered Office Direct House, Greenwood Drive, Manor Park, Runcorn WA7 1UG | Fax: 01606 783702 | ICO Reg: ZA279934

The information contained in this message and any attachments is confidential and may also be privileged.  If you are not the intended addressee you may not disclose, distribute or further copy or use this communication or the information in it.  If you have received this communication in error please notify us as soon as possible and delete the message.  All reasonable steps have been taken by us to ensure that this message is free from viruses.  We do not accept liability for any loss resulting from corruption or alteration of data or importation of any virus as a result of receiving it.  Unless the contents of this message relate to legal advice given to a client of the firm in accordance with instructions or correspondence in a client transaction the views expressed in this electronic communication may be personal opinions of the author for which DCB Legal Limited accepts no liability.

DCB Legal is a trading name of DCB Legal Limited company registration 10633864. We are authorised and regulated by the Solicitors Regulation Authority. SRA No. 638321










Re: DCBL - Notice of Debt Recovery
« Reply #17 on: »
Sorry that came other monster sized! Cut-n-paste seems to have done something odd there!

Re: DCBL - Notice of Debt Recovery
« Reply #18 on: »
It's EPC and DCB Legal. Just wait for the claim. It is easily defended and guaranteed to be discontinued.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCBL - Notice of Debt Recovery
« Reply #19 on: »
Ok I will instruct to not work or do anything.

Many thanks.

Re: DCBL - Notice of Debt Recovery
« Reply #20 on: »
I have been told that a letter arrived today from "HM Courts and Tribunals Service", accompanied by a 5 page "Claim Form".

I should be able to see this myself perhaps today, but certainly in a day or so.

How much of this do you need to see?

Re: DCBL - Notice of Debt Recovery
« Reply #21 on: »
Just the front page, that contains the Particulars of Claim. Obscure the claim # and MCOL password, and any personal details.

Re: DCBL - Notice of Debt Recovery
« Reply #22 on: »
Here you go...




Re: DCBL - Notice of Debt Recovery
« Reply #23 on: »
With an issue date of 9th September you have until 4pm on Monday 29th September to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 13th October to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with PD 16, para 7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out materially similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to PD 7C, para 5.2, but chose not to do so.

AND upon the Court determining, having regard to the overriding objective (CPR 1.1), that it would be disproportionate to direct further pleadings or to allot any further share of the Court’s resources to this claim (for example by ordering further particulars of claim and a further defence, with consequent case management).

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 7 days after service of this order, failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCBL - Notice of Debt Recovery
« Reply #24 on: »


Right! This is the correct thread...


As the defence is ready to be copied and pasted from the previous post. I presume it is complete, and that an AOS is not necessary.


Or is there some benefit to be had by doing an AOS anyway?

Re: DCBL - Notice of Debt Recovery
« Reply #25 on: »
You only need complete the AoS if you need more time to prepare your defence. There is no advantage to completing the AoS otherwise.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: DCBL - Notice of Debt Recovery
« Reply #26 on: »
Defence submitted.

Now we wait...
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Re: DCBL - Notice of Debt Recovery
« Reply #27 on: »
Should MCOL be checked periodically, or can we rely on some correspondence arriving to indicate that something has happened and needs attention?

Re: DCBL - Notice of Debt Recovery
« Reply #28 on: »
You should check it periodically. Once the claim is transferred to your local court, MCOL will play no further part.

After submitting your defence it should confirm receipt of it. The next thing to look out for is when it tells you that your N180 Directions Questionnaire (DQ) has been sent.

As soon as you see that, just follow this instruction:

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCBL - Notice of Debt Recovery
« Reply #29 on: »
The RK received today (Monday 1 November 2025) a "Notice of Proposed Allocation to the Small Claims Track" dated "27 October 2025". It took five days to arrive!?

There is an N149A cover letter.
An information sheet about how HMCTS are making things easier, giving QR code to N180 Direction Questionnaire, brief instructions and reasons to do it online.
An 8 page N180 form.

An electronic version has been downloaded and will be filled in as suggested.

A few questions:

E1 : Can I be the name and contact for the mediation appointment? 

E4,F6 : If the RK attends the mediation, English is not their first language, and I would have thought possibly vulnerable to being mislead into agreeing to something disadvantageous. Is it worth mentioning this in E4,F6? I am not sure they would need an interpreter under E3, F5.

F1 : I presume that the RK's nearest CC being in the next county is not a problem?

G : Other information, none of the paperwork received has advised the RK of the right to give evidence in Welsh or English (not that it matters), they don't speak Welsh anyway. Should this advice been given before reaching this point in the questionnaire?