Author Topic: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX  (Read 6878 times)

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DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
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Hello,

We have received a letter from DCBL on some rather old PCNs the RK doesn't recall recieving anything in relation to exceeding the time of the car park, we know the car park and the signs used to state different things, I have been past in the last couple of days and taken up to date photos to help. Not sure what else to mention as this is the first we have heard of these PCNs and e to the timeframe. Just wondering on what actions to take if any? Any help on this would be very much appreciated. Feel free to ask questions to help and I will try my best.

Photos: https://photos.app.goo.gl/pgmyCDnMKLF3dnD27
« Last Edit: December 09, 2024, 08:30:41 pm by Paulfamhughes »

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Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #1 on: »
Before we get onto the case - because you cannot remember receiving any prior correspondence, if you still have the vehicle in question, you should dig out the V5C document and check it contains your correct home address.

DCBL are debt collectors and can be ignored - however, if you receive a Letter of Claim from their sister company, DCB Legal, or a claim form from the county court, come back here for advice.

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #2 on: »
Afraid we no longer have the vehicle not sure if there is another way to check the address that was on the V5C.

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #3 on: »
The address that was on it isn't particularly relevant now. The reason I was mentioning it is that if it was wrong and you still had the vehicle, that you should update it asap to prevent future notices going astray.

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #4 on: »
Ah ok, I sold it to someone in my family, I think it might show on the V5C the previous RK and address if I am correct.

But for now just ignore DCBL for now.

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #5 on: »
But for now just ignore DCBL for now.
Yes - it's a Letter of Claim you're looking out for, or a claim form.

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #6 on: »
Ok perfect thank you for your help!

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #7 on: »
Hello,
I have now received a letter from dcbl legal what actions shall I take thank you. I have added the images to the Google photo link at the top.

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #8 on: »
Respond to the LoC as follows to info@dcblegal.co.uk and CC in yourself:

Quote
By email to: info@dcblegal.co.uk

[Date]

Dear Sirs,

Re: Letter of Claim dated 20th March 2025

I refer to your Letter of Claim.

I confirm that my address for service at this time is as follows, and I request that any outdated address be erased from your records to ensure compliance with data protection obligations:

[YOUR ADDRESS]

Please note that the alleged debt is disputed, and any court proceedings will be robustly defended.

I note that the sum claimed has been increased by an excessive and unjustifiable amount, which appears contrary to the principles established by the Government, who described such practices as “extorting money from motorists.” Please refrain from sending boilerplate responses or justifications regarding this issue.

Under the Pre-Action Protocol for Debt Claims, I require specific answers to the following questions:

1. Does the additional £60 per PCN represent what you describe as a “Debt Recovery” fee? If so, is this figure net of or inclusive of VAT? If inclusive, I trust you will explain why I, as the alleged debtor, am being asked to cover your client’s VAT liability.

2. Regarding the principal sum of the alleged Parking Charge Notice (PCN): Is this being claimed as damages for breach of contract, or will it be pleaded as consideration for a purported parking contract?

I would caution you against simply dismissing these questions with vague or boilerplate responses, as I am fully aware of the implications. By claiming that PCNs are exempt from VAT while simultaneously inflating the debt recovery element, your client – with your assistance – appears to be evading VAT obligations due to HMRC. Such mendacious conduct raises serious questions about the legality and ethics of your practices.

I strongly advise your client to cease and desist. Should this matter proceed to court, you can be assured that these issues will be brought to the court’s attention, alongside a robust defence and potentially a counterclaim for unreasonable conduct.

Yours faithfully,


[YOUR NAME]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #9 on: »
Thank you I have send this this evening so I put it in the email or as a pdf? Am I likely to here back from them? If so re the next steps. Thank you
« Last Edit: March 31, 2025, 09:53:47 pm by Paulfamhughes »

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #10 on: »
You can just send it as an email. When you hear anything back, let us know.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #11 on: »
Afternoon,

I have now had a response please see below, one thing to add the address they refer to as my previous we still have access to & we do not recall ever receiving this letters & also back when we parked in these premises the signs all had different wording & times etc. 

We write in response to correspondence received in our office dated 31st March 2025.       

We have made a record that’s you dispute this parking charge. In addition to this we have made a record of your two questions:       

1.      Whether the debt recovery fee is inclusive of VAT         

2.      Whether the Parking Charge is being pleaded as damages or as consideration for parking.   
 
Each of the points raised in your correspondence are dealt with in turn below. We now respond to the same as follows     

Prior to the issue of the parking charge, our Client applied to the DVLA for the details of the Registered Keeper of the Vehicle. Your name and address (-------- )were provided. Our Client therefore correctly issued correspondence to you at that address. Having not received payment, address verification was carried out prior to the Letter of Claim being sent. Your new address was located and as such the Letter of Claim was issued to you at the traced address.

Our client took reasonable steps to identify you and your correct address; but it is ultimately your responsibility as the vehicles registered keeper, to update the DVLA of any changes to your registered address through the use of your vehicles V5.

The parking charge was not affixed to the vehicle because our client utilises Automatic Number Plate Recognition (“ANPR”) technology on the land where the parking charge was issued in order to manage the parking. This means that cameras capable of accurately recognising the vehicle registration number of a vehicle are constantly monitoring the entrance and exit to the land.  A photograph is taken of each vehicle as it enters and exits the land. Any vehicle found to have breached the terms of parking will be issued with a parking charge via the post.

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract. The breach in contract would make you liable for a parking charge.   

The terms and conditions on the signs stated 150 minutes maximum stay, or otherwise a parking charge notice would be issued. The vehicle was recorded on the land for 329 minuets on 16th September 2019, 179 minuets on 7th October 2019 and 355 minuets on 6th March 2020, which was at all material times in excess of the maximum time permitted. As such the parking charges was issued correctly. 
 

The Notices to Keeper were issued to you on 20th September 2019, 13th October 2019 and 11th March 2020. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding. 
 
The Reminder Notices were issued to you upon receipt of the Notices to Keeper.  This notice reiterated that payment was outstanding and confirmed that legal action may be taken and additional costs incurred if the parking charge was not paid.     

In regard to the debt recovery fee of £70.00 being claimed, you would have been made aware of this through the signs available on the car parks site as previously mentioned above. This does not include any VAT. The HMRC ‘VAT Supply and Consideration manual’ (VATSC06140), which was last updated on 02 September 2020, confirmed that parking charge notices falls out of the scope of VAT. There is no requirement for a VAT invoice to be issued to you.       

Further to the above, in accordance with the appeal decision made on 29th July 2020 in Britannia Parking Group Ltd v Semark-Julien [2020] EW Mis 12 (CC), it is not correct to propose this claim should be struck out as an ‘abuse of process’ due to the contractual costs claimed.         

With reference to the above, this parking charge is being pleaded as a breach of contract to which damages are payable in light of the matters raised in this correspondence.   

Pursuing a legally owed debt is not harassment. You may wish to seek independent legal advice in this regard. Our client pursuing this matter through the Small Claims Court is the correct course of action.

DCB Legal have been instructed as all previous attempts to resolve the matter have been unsuccessful.   

You have 30 days from the date of this letter to pay the outstanding balance of £480.00. Failure to do so will result in a claim being issued against you without further notice.


What are my next steps

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #12 on: »
Respond to DCB legal at info@dcblegal.co.uk and CC yourself as follows:

Quote
By email to: info@dcblegal.co.uk

[Your Name]
[Your Address]

[Date]

Dear Sirs,

Re: Letter of Claim dated 20th March 2025 | Your Response dated [Insert Date]

I write further to your correspondence in reply to my email dated 31st March 2025.

Regrettably, your response is entirely unsatisfactory and falls materially short of your obligations under the Pre-Action Protocol for Debt Claims (PAPDC).

Contrary to the requirements of Paragraph 5.1 and Annex 1 of the Protocol, your response to my legitimate and reasonable questions was vague, evasive, and non-specific. I remind you that one of the key aims of the PAPDC is to promote early engagement and exchange of information to avoid unnecessary litigation. Your failure to provide proper clarification frustrates that purpose and may amount to unreasonable conduct.

In particular:

1. Debt Recovery Surcharge:

You have failed to provide a specific contractual or legal basis for the £70 add-on per PCN. Simply stating that “you would have been made aware of this through signage” is both insufficient and misleading. You have also failed to identify whether this is a genuine third-party cost or simply a fictitious uplift to profit from litigation. The claim that this charge "does not include any VAT" fails to address whether it should, and whether it has been accounted for correctly in line with HMRC regulations, particularly if no third party has been paid.

2. Nature of the Principal Sum:

You confirm that the parking charges are pleaded as damages for breach of contract, yet elsewhere in the same letter you assert that a contract was formed by the act of parking, implying a fee for service. This internal inconsistency raises further questions as to the legal basis upon which the claim is brought.

3. Chronology and Status of Notices:

You assert that Notices to Keeper were sent between 2019 and 2020. You also claim the reminders stated that legal action “may be taken.” However, you fail to explain the reason for the substantial delay between those notices and your current Letter of Claim in 2025, which appears designed to aggregate and inflate claims that should have been addressed contemporaneously.

Moreover, you imply that this matter is now urgent, yet your client took no action for over four years. If a claim is issued, I reserve the right to raise arguments of abuse of process and/or cause of action estoppel.

4. Inaccurate and Misleading Statements:

Your letter contains inconsistencies regarding the quantum of the alleged debt. The fact that the three PCNs in question carry different base sums (£70 for one and £100 for two), yet all have a uniform £70 surcharge, further demonstrates the arbitrary nature of the added fees and the lack of transparency in your calculations.

Final Warning

If you are unable or unwilling to provide a full and accurate response to the questions I have raised, in compliance with the PAPDC, I will have no hesitation in bringing this conduct to the attention of the Solicitors Regulation Authority (SRA). The use of mendacious and boilerplate tactics to pressure payment of questionable debts raises serious concerns under the SRA Principles and Code of Conduct, in particular:

• Principle 1: Upholding the rule of law and the proper administration of justice;
• Principle 2: Acting with integrity; and
• Principle 5: Acting in a way that encourages equality, diversity and inclusion, particularly in matters involving vulnerable parties or long-outstanding claims.

Please treat this letter as a formal notification that your response is non-compliant with the Pre-Action Protocol and that further failures may be referred to the appropriate regulatory authorities. I also reserve the right to present this correspondence to the court, should your client pursue proceedings.

Yours faithfully,

[Your Full Name]
« Last Edit: April 23, 2025, 03:22:56 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #13 on: »
Thank you sorry in section 4 [/indent] do I need to put something in there?

Re: DCBL - G24 Ltd - 2019! homebase carpark BN3 7EX
« Reply #14 on: »
No.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain