Author Topic: DCBL Debt Recovery - VCS Charge/Claimant - East Midlands Airport - Stopped outside the petrol station  (Read 761 times)

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D = Driver
P = Passenger

I am writing this as P, and have access to the V5C but am not the Registered Keeper.

In October 2025, D stopped the vehicle outside the BP petrol station as P got out to board their flight. On December 10th I received this letter through the post.

Here are the images of the letter, front and back.
https://ibb.co/v6WLzyjw
https://ibb.co/qMvVvQYG

Here is a close-up image of the relevant signage:
https://ibb.co/zVf0crRH


Here is the Google Maps link of the location:

https://www.google.com/maps/place/East+Midlands+Airport/@52.8255639,-1.3254202,3a,42.1y,309.83h,86.39t/data=!3m7!1e1!3m5!1sTcE_vOZ_AQ4zj931nMb-Xw!2e0!6shttps:%2F%2Fstreetviewpixels-pa.googleapis.com%2Fv1%2Fthumbnail%3Fcb_client%3Dmaps_sv.tactile%26w%3D900%26h%3D600%26pitch%3D3.6103633155545225%26panoid%3DTcE_vOZ_AQ4zj931nMb-Xw%26yaw%3D309.82929816380096!7i16384!8i8192!4m6!3m5!1s0x4879e5b2f87b0e53:0x32972cb4ce3df85!8m2!3d52.829374!4d-1.332134!16zL20vMDF6MmQw?entry=ttu&g_ep=EgoyMDI1MTIwOS4wIKXMDSoASAFQAw%3D%3D

I must clarify that the car did not stop WITHIN the petrol station. It was stopped on the road.

What recourse do we have? Likelihood of the claim being dropped?
« Last Edit: December 15, 2025, 10:40:15 pm by povbed »

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Before we can offer any reliable advice we could do with clarifying how you have ended up in VCS' crosshairs.

You say that you are not the Registered Keeper, but that DCBL have sent you a letter. If you are not the registered keeper, how have they ended up with your details? What is your relationship to the vehicle?


I am an immediate relative of the registered keeper and live at their address which is why I am seeking help

That still doesn't explain how DCBL know your name in order to send you the letter.

Or is it the case that your relative actually received the letter?

Sorry for being obtuse DWMB2, I'm just not clear on what I am able to disclose without compromising the situation.

My relative received the letter but I'm seeking help independently, not on their behalf but from reading the forums I have told them I'd like the advice of the people here first before doing anything

Only the reg keeper can do anything here - unless they throw the driver under the bus (which would be a bad idea!).

It appears that neither the original PCN nor any reminder was received - often this is because the V5C is incorrect in some way.  Get a look at it and check it has the correct name / address on it.

Provided the keeper does not disclose the driver's identity, VCS have no means to enforce the charge, since the airport is not relevant land for the purposes of POFA to allow transfer of the liability from the driver to the keeper, and they don't know who the driver was - unless someone tells them, so don't!  Nor is a 'No stopping' prohibition enforceable under breach of 'contract'.  Not that VCS will see it like that....

Check the V5C (physically, don't assume or take someone else's word for it) and report back, and advice will be forthcoming about the next steps.

We have not been in contact with DCBL or VCS, I have seen similar advice given on other threads. The V5C had an incorrect address but the correct name. We have not disclosed the driver's identity. We have been in touch with the people at the incorrect address and asked them for evidence of the PCN being received but nothing, just another letter from DCBL sent five days before
« Last Edit: December 16, 2025, 12:30:18 pm by povbed »

For heavens sake, the ONLY requirement is that the driver is not identified. There is no need to lie about anything. It just makes this so much more difficult when you try and obfuscate who is who by referring to a passenger or a driver or the Keeper.

It is simple: who ever is narrating this, whether as the Keeper or as a passenger or even as the driver, all you need to do is reference the driver in the third person. Ideally, it should be the Keeper narrating this.

Your opening post blew away your cover story because you said you were a passenger and you also received the Notice to Keeper (NtK) which means that you, the Keepermweremnot driving. Even if you had been driving, your would not have had to lie about anything.

VCS have absolutely no idea who was driving and the only way they would know is if the Keeper blabbed it to them. All the Keeper has to do is not say something stupid like “I did this or that”, only “the driver did this or that”.

However, if you are not the Keeper, then why isn’t the Keeper posting this? If necessary, just narrate as though you were the Keeper, if you are doing this on their behalf. It just makes everything so much easier to deal with.

As the V5C was not updated at the time of the alleged contravention, it is too late to appeal. You can submit a formal complaint that the PCN was never served but you are dealing with one of the scummiest private parking firms and they are IPC members. So, even if you were able to persuade them to allow you to appeal and the amsecondsry appeal to the IAS, you will be wasting your time.

If there has been no contact with anyone yet, then I would advise you to simply wait for a Letter of Claim (LoC) and the deal with it from there. As long as the driver has not been identified, the Keeper cannot be liable.

The odds of a claim actually going as far as a hearing are extremely slim to none. Just as with the debt recovery letters, they are assuming you are low-hanging fruit on the gullible tree and can be intimidated into paying out of ignorance and fear.

For now, they are assuming ONLY important thing you must do is send the DPO of VCS a data rectification notice instructing them to update their records with the Keepers current address for service and to erase any other addresses they hold. The highlighted words are there for a reason, so use them. That’s it.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Hi again,

I have written the DPO of VCS to update their records as instructed.
We've received a final reminder letter from DCBL.

As written in b7's reply above:
"The odds of a claim actually going as far as a hearing are extremely slim to none"
In the case that the claim does go to court, what is our next course of action? And when will we know if we are being taken to court through the LoC?
Is it really the case that these companies can send a LoC any time within the next SIX YEARS?

Additionally, is there any precedent that if the case reaches a hearing the RK must be compelled to disclose the identity of the driver rather than whether the RK was/was not driving?

Thank you all, hope you all had a wonderful Christmas and New Year!
« Last Edit: January 07, 2026, 03:37:08 am by povbed »

You've purely received a debt collectors letter - there's nothing these people can do so just file it.

There is no legal obligation to reveal the driver at any stage including at court (research VCS v Edward).

You'll probably keep on getting reminder notices but these can all be ignored.

If you get a LoC then come back for more advice.

This will not get to court as VCS know that the keeper was not the driver but that won't stop them keeping the pressure on in the short term.