Received a notice to hirer from CPM dated 30 July - who sent the notice to keeper to VWFS on 28 July regarding a parking event on 26 July
They didn't include the required documents as per POFA so I sent them below appeal on 5 August 2024
Initial appeal submitted online"Dear Sir, I refer to the above-detailed Parking Charge Notice (PCN) issued to me by you as a Notice to Hirer. I confirm that as the hirer of this vehicle, I am its hirer keeper for the purpose of the corresponding definition under Schedule 4 of the Protection of Freedoms Act 2012 (�POFA�) and I write to formally challenge the validity of this PCN. You will no doubt be familiar with the strict requirements of Schedule 4 of POFA to be followed in order for a parking operator to be able to invoke keeper liability for a Parking Charge. There are a number of reasons why your Notice to Hirer did not comply with POFA; in order that you may understand why, I suggest that you carefully study the details of Paragraphs 13 and 14 of Schedule 4 in particular. Given that UKCPM has forfeited its right to hirer/keeper liability (by not complying with mandatory requirements of POFA), please confirm that you shall now cancel this charge. Alternatively, should you choose to reject my challenge, please provide me with details of the Independent Appeals Service (IAS), their contact details and a unique IAS appeal reference so that I may escalate the matter to IAS. There will be no admissions as to who was driving and no assumptions can be drawn as multiple people drive the car and are on the insurance. You must either offer me a IAS code or cancel the charge. Thank you for your cooperation and I look forward to receiving your response within the relevant timescales specified under the British Parking Association Ltd Code of Practice. Yours faithfully,"
They replied on 20 August 2024 with below and haven't said anything since - online the PCN Shows full £100 and says its 4 days past due date. Any advice what I should do? Are they required to give me IAS code to appeal there or will they just pass to their normal debt collectors and start the multi-year process to intimidate? I have not responded to this email from them, which came from a "no reply" email ID in any case. Was I supposed to submit same appeal afresh - thought will wait and receive the IAS code from them - maybe its too soon though
CPM response on 20 August via email"We write to acknowledge receipt of your recent online appeal against the issuing of a Parking Charge Notice (PCN) to the vehicle for a breach of the advertised terms and conditions.
However, we must advise that we are unable to process your appeal as we cannot verify the information provided.
In order for us to deal with an appeal we require the full and correct name and serviceable address of the driver of the vehicle at the time of the contravention.
Please provide this information by 23rd August 2024 via the appeals contact form at appeals.uk-cpm.com.
If this information is not provided using the correct procedure, by the specified date, our normal collection process will continue."
