Free Traffic Legal Advice

Howdy all

Received this delightful little number in the post on Sept 7th.

It claims 'payment not made.' The driver paid using a physical pay machine on site. The driver does not recall whether physical tickets are issued from pay machines at this location, and no display ticket (if issued) has been retained. The driver has a debit on their bank account on the date in question to CEL Ltd. The driver's bank has confirmed that the transaction occurred 3 minutes after the alleged offence, with payment being received by Civil Enforcement Ltd. Evidence of this can be provided. This corresponds to the driver's Google timeline which shows arrival at the location moments before a ticket was purchased.

The driver is unable to revisit the location to take photos of signage at this stage.

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It's been a while since I've received one of these, but as a default, doesn't the 'from' and 'to' time need to be completed for validity (or is that only Penalty Charge Notices)?

And whilst not mandatory for validity/ enforcement (I think?), in looking at several other Civil Enforcement PCNs posted on this site, they seem to contain photographic 'evidence,' whereas this one does not.

Note I have not yet appealed to CEL.

Thanks for any assistance!

Before you send the above, can you please confirm that you are the registered keeper of the vehicle, and you have the vehicle's V5C document in your possession with the correct address? If not, please tell us as a different approach will be needed.

That notice has been issued an unusually long time after the incident, so worth us making sure.

Thanks both

Yes, I am the registered keeper and am in possession of V5C

That doesn't quite answer the question...

Before you send the above, can you please confirm that you are the registered keeper of the vehicle, and you have the vehicle's V5C document in your possession with the correct address?

Is there any possibility that the address was different at the time the PCN was issued?

OK. So send that appeal as the Keeper, verbatim.

No need to assume that CEL will reject the appeal... they will. However, you have a 50:50 chance of success and if not, the ultimate dispute resolution service, the small claims track of the county court, assuming it ever gets that far.

If you have a separate PCM, I would suggest you start a separate thread for that so as not to cloud and mix the two issues.

Unusual, can you show us please?

How odd - either way, still far too late to hold the registered keeper liable, so the suggested appeal should do!

Good result, thanks for the update.

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