Author Topic: Civil Enforcement Ltd. PCN - Payment not made / permit not obtained - 1 Devon Street, L38HA  (Read 4821 times)

0 Members and 33 Guests are viewing this topic.

Think about your defence here.

Do not use a boilerplate/template defence. These are increasingly being struck out. Stick to the facts and respond to the Particulars of Claim. Primary should be that the land owner told you this would be cancelled. File a defence or Acknowledgement of Service by 13 July. If you file AoS, file a defence by 27 July. Feel free to post here for comments/input prior to the deadline.

Your defence can include the fact that the Particulars of Claim are rubbish, but shouldn’t only be this point.
« Last Edit: June 27, 2026, 06:57:41 pm by jfollows »
Like Like x 1 View List

Thank you for the advice. I have filed the AoS today.

I have drafted a brief defense. I am unsure how I can add the fact that the reception for the building management told me that they would cancel the claim, as I do not have any documentation to prove this.

I am adding my defence to the template, however, because of the MCOL line limit I am unsure to what extent do I need to state my case, beyond what is already covered by the template.

I am attaching the additional documents for my defence below the draft.

I will try shorten this to try fit this in to the MCOL line limit, but I would appreciate some pointers especially regarding any information that can be safely omitted from my draft without affecting my defence.

Do I need to mention anything regarding the rejected POPLA appeal?

Do I need to change the language further to not identify the driver at this stage?

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Civil Enforcement Ltd
Claimant

- and -

[Defendant's Full Name]

Defendant

DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4(1)(a).

3. The Defendant is unable to plead properly to the PoC because:
(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant cites the cases of CEL v Chan 2023 [E7GM9W44] and CPMS v Akande 2024 [K0DP5J30], which are persuasive appellate decisions. In these cases, claims were struck out due to identical failures to comply with CPR 16.4(1)(a). Transcripts of these decisions are attached to this Defence.

5. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4.(1)(a). The judge noted that the claimant had failed to:
(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Failed to explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

6. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4(1)(a).

7. The signage at the location prominently advertises "PHONE AND PAY PUBLIC PARKING" together with parking tariffs. The alleged restriction upon which the Claimant relies is contained within significantly less prominent wording. The overall presentation of the signage was such that a reasonable motorist would understand that parking was available through the advertised payment system.

8.Prior to the material date, the Defendant had legitimately parked at the same location using the Claimant's nominated Phone & Pay payment system. On 8 May 2025 the Defendant obtained a completed parking receipt showing the correct location code, vehicle registration, parking period and a parking charge of £0.00.

9. Accordingly, when parking again on 9 May 2025, the Defendant again followed the payment process specified by the Claimant's signage. Having successfully used that process previously and having received a completed £0.00 parking receipt for the same location on the previous day, the Defendant reasonably believed that they had complied with the parking arrangements.

10. The Defendant does not know why the Claimant's own payment system generated a £0.00 parking session. That is a matter within the Claimant's own knowledge. However, the Defendant reasonably relied upon the payment system specified by the Claimant's signage and had no reason to believe that further action was required.

11. The Defendant subsequently revisited the location and observed that the same Phone & Pay application continued to present a parking session at that location showing a parking charge of £0.00. A contemporaneous screenshot was retained before the operator subsequently changed parking providers. Whilst this later screenshot does not establish the operation of the system on the material date, it supports the Defendant's evidence that the payment system presented £0.00 parking sessions for that location.

12. The Defendant also possesses records demonstrating that, on other occasions when payment was required at the same location, valid parking charges were successfully paid using the same application. This is consistent with the Defendant's intention to comply with the advertised parking arrangements whenever payment was required and inconsistent with any suggestion of deliberate non-compliance.

13. The Claimant is put to strict proof that:
(a) the signage displayed on the material date adequately and prominently communicated the contractual terms relied upon;
(b) the payment system accurately reflected those contractual terms;
(c) the payment system clearly informed motorists if parking was unavailable or further steps were required; and
(d) the Claimant possessed the necessary landowner authority to offer parking contracts and to pursue litigation in its own name.

14. The Defendant avers that the alleged contractual terms were not transparent or sufficiently prominent as required by sections 62 and 68 of the Consumer Rights Act 2015. Any ambiguity must be interpreted in favour of the consumer.

15. This matter is readily distinguishable from ParkingEye Ltd v Beavis [2015] UKSC 67. Unlike that case, the issues here concern whether the contractual terms were adequately communicated and whether the Defendant reasonably relied upon the Claimant's own advertised payment system.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

[img width=947.5999755859375 height=1466]https://i.ibb.co/nq8VPRt9/qqcbl6radaux.webp[/img]
[img width=947.5999755859375 height=1466]https://i.ibb.co/8gGLZYQZ/01ay9r19yyq6.webp[/img]
[img width=947.5999755859375 height=1466]https://i.ibb.co/DHtHvscW/xkhj9nzm6g1a.webp[/img]
[img width=947.5999755859375 height=726]https://i.ibb.co/yBkB8ZsL/Screenshot-2026-06-27-205434.png[/img]
[img width=947.5999755859375 height=766]https://i.ibb.co/LXMRd6rN/Screenshot-2026-06-27-205414.png[/img]
« Last Edit: June 27, 2026, 10:44:57 pm by KingJulien »

That defence is overly complicated and appears to be of the 'boiler-plate' type which you were advised to avoid.

The first thing I notice from the Claim form is that they are only pursuing you as the vehicle driver - no mention of alternative pursuit under PoFA Schedule 4.

Could you please post up the original PCN?
Like Like x 1 Agree Agree x 1 View List

You don’t need “documentation to prove this”, this is your defence which - if it ever came to it - you would repeat under oath in court.
Which is all the more reason why your defence needs to be something you can stand by, something you understand, and something which directly addresses and counters the claim made against you. It does not need to be long or to be complicated.
Like Like x 1 View List

Sorry the attachments seems to have been displayed incorrectly after I edited the post.

Even during POPLA appeal they insisted that I was the driver, even though I did not identify the driver.

Thank you for the input, I will try remove the boiler plate defence and post another draft including the part where the landowner agreed to cancel this initially.






I am not editing the last post so that the attachments dont disappear!

Is the below defence any better? Am I still risking identifying myself as the driver?

Defence

1. The Defendant denies that the Claimant is entitled to the relief claimed, or to any relief at all.

2. The Particulars of Claim are sparse and fail to plead the Claimant's case with sufficient particularity. They do not identify the contractual terms relied upon, how they were allegedly accepted, nor the legal basis upon which the Defendant is said to be liable. The Defendant is therefore unable to plead to matters which have not been properly particularised and the Claimant is put to strict proof of every element of its claim.

3. It is admitted only that the Defendant is the registered keeper of the vehicle referred to in the Particulars of Claim. Save as expressly admitted, the allegations are denied.

4. The Claimant alleges that the parking charge arose because "Payment not made / permit not obtained in accordance with notified terms". The Defendant denies that any enforceable contractual liability arose.

5. The signage at the location prominently advertised "Phone and Pay Public Parking" together with parking tariffs. The restriction upon which the Claimant now relies was not given equivalent prominence. Taken as a whole, the signage was capable of conveying to a reasonable motorist that parking was available through the advertised payment system.

6. The Defendant is in possession of contemporaneous records demonstrating that, on the day before the alleged parking event, the Claimant's nominated payment system generated a completed parking receipt for the same location, vehicle registration and location code showing a parking charge of £0.00. The Defendant also possesses receipts showing that, on other occasions at the same location, parking charges were successfully paid where payment was required.

7. Those records are consistent with the payment system presenting differing charging arrangements depending upon the circumstances and demonstrate that the Defendant had every reason to understand that the advertised payment system was the correct means of complying with the parking terms.

8. The Defendant subsequently revisited the location and observed that, prior to the Claimant changing parking providers, the same location code continued to present a parking session with a parking charge of £0.00. The Defendant does not know why the Claimant's chosen payment system produced that result. That is a matter within the Claimant's knowledge. If the Claimant's case is that no parking could be purchased during the relevant period, it is put to strict proof that its payment system clearly communicated that fact to motorists using the payment method advertised on its own signage.

9. Following receipt of the Parking Charge Notice, the Defendant attended the premises and was directed by a retailer to the building reception. A member of reception staff took the Defendant's details and stated that the Parking Charge Notice would be cancelled. Upon later receiving further correspondence from the Claimant, the Defendant returned to the premises and was informed by the reception manager that the cancellation had not been processed and that it was then too late to do so. The Defendant will give evidence of those events.

10. The Claimant is put to strict proof that:

(a) the signage adequately communicated the contractual terms relied upon;

(b) the payment system clearly informed motorists when parking was unavailable or that a permit was required;

(c) the Claimant had authority from the landowner to enter contracts and pursue this claim.

11. This matter is readily distinguishable from *ParkingEye Ltd v Beavis* [2015] UKSC 67. The issues in this case concern the adequacy of the contractual notice, the operation of the Claimant's chosen payment system, and whether any contractual obligation was clearly communicated to motorists.

12. In the circumstances, the Defendant denies that the Claimant has established any entitlement to the sum claimed and respectfully invites the Court to dismiss the claim.

In the first instance I would keep the defence super-simple purely because they are not pleading keeper liability.

Something like;

1. That liability for the alleged debt is denied and that no money is owed by myself to the Claimant.

2. That the Particulars of Claim (POC) are so sparse that I can only submit what is regarded as a skeleton defence based on the Claimant's pleaded claim.

3. That it is acknowledged that I was the Keeper of the vehicle in question at the material time.

4. That the vehicle driver is not known by the Claimant and the Claimant has provided no evidence as to who was driving at the material time when they allege the contract / breach occurred.

5. That there is no legal obligation for a vehicle keeper to provide driver details to an unregulated private parking contractor and I will not be providing such information under any circumstance.

6. That, in law, the Claimant cannot automatically assume that the registered keeper was the driver on any given occasion.

7. That the Claimant has not pleaded any alternative to driver liability in their POC and, as such, they are put to strict proof to demonstrate who was driving at the material time.

8. That with the driver unknown and, no alterative pleaded liability, I deny that any money is owned by myself to the Claimant.
Winner Winner x 1 View List

Thank you InterCity125! I have changed my defence based on your input.
Should I remove point 10 and 11? Will it be an issue if I do not include it now, but do so in a witness statement at a later stage?

Quote
**DEFENCE**

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and fails adequately to disclose a cause of action against the Defendant.

2. The Particulars of Claim ("PoC") are sparse and fail to plead the Claimant's case with sufficient particularity. Accordingly, the Defendant is only able to file a skeleton Defence addressing the matters presently pleaded.

3. It is admitted only that the Defendant was the registered keeper of the vehicle referred to in the Particulars of Claim at the material time.

4. The Claimant has not pleaded whether the Defendant is pursued as the driver, the registered keeper, or on any other legal basis.

5. Although the Notice to Keeper referred to Schedule 4 of the Protection of Freedoms Act 2012, the Claimant has not pleaded any reliance upon Schedule 4 in the Particulars of Claim, nor pleaded the facts necessary to establish keeper liability. The Particulars of Claim do not identify the driver or explain the legal basis upon which the Defendant, as registered keeper, is alleged to be liable.

6. There is no legal obligation upon the registered keeper of a vehicle to identify the driver to a private parking operator, and the Defendant declines to do so.

7. There is no legal presumption that the registered keeper of a vehicle was its driver on any particular occasion.

8. The Claimant has chosen not to plead any alternative basis of liability. In the absence of any pleaded basis upon which the Defendant, as registered keeper, may be held liable, and in the absence of any pleaded facts identifying the Defendant as the driver, the Claimant is put to strict proof that the Defendant is liable for the alleged contractual breach.

9. Accordingly, the Defendant denies that any liability to the Claimant has been established and denies that any sum is owed.

10. Upon becoming aware of the PCN, the Defendant notified the shop and the building owner, who recorded the PCN details and confirmed they would arrange for its cancellation. The Defendant reasonably relied on that assurance. Following receipt of the Letter Before Claim, the Defendant was informed that the cancellation had not been processed and was incorrectly told the cancellation period had expired.

11. The Defendant's position is that the Claimant's signage and payment arrangements did not clearly communicate the restriction now relied upon. The Defendant possesses contemporaneous documentary evidence relating to the operation of the Claimant's nominated payment system at the location and will rely upon that evidence, together with evidence relating to the site signage, at the appropriate stage of these proceedings.

12. The Defendant respectfully invites the Court to dismiss the claim.

With regards do a draft order should I just use the template draft order, or do I need to add anything mentioning reasonable grounds within CPR 3.4(2)(a)(ChatGPT advises so ::) )?
Should I use the short draft order on the one in the link below?
https://www.dropbox.com/scl/fi/o1xbmqxzmgn4dv9el96kd/Draft-Order.pdf?rlkey=td1ajprejse2mgq6z9x0fgahr&st=byvlkosl&dl=0

Quote
DRAFT ORDER
Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not comply with CPR 16.4(1)(a) because (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is (or are) relied on and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim [as it could have done pursuant to CPR PD7C.5.2(2) but it chose not to do that.

AND upon the claim being for a very modest sum such that the court considers it disproportionate and not in accordance with the overriding objective to allot to this case any further share of the court resources by ordering further particulars of claim and a further defence each of which will be followed further referrals to the judge for case management.

Order
1. The claim is struck out.
2. Permission to either party to apply to set aside, vary or stay this order by
an application on notice which must be filed at this Court not more than 5
days after service of this order, failing which no such application may be
made.

Edit: Sorry, I forgot to add the defence regarding the building owner and cancellation, I’ll update the defence shortly to include that.

Edit: I have added this now! Thanks jfollows!  :)
« Last Edit: June 28, 2026, 09:03:17 pm by KingJulien »

I would finish at point 9.

Leave 10, 11 and 12 out for the moment.

Thanks InterCity125! You've been a huge help and I have learned a lot!
I removed 'and the Defendant declines to do so' from 6, and paras 10-12 and submitted the defence without the draft order
« Last Edit: June 29, 2026, 01:04:57 am by KingJulien »
Like Like x 1 View List

I have received an email from the Claims manager with a generic witness statement, but I have not received the copy from CNBC yet.

Their email states 'We reserve the right to file and serve a supplementary or updated witness statement prior to the hearing, should it become necessary.'
Do I need to do anything at this stage at all?
« Last Edit: Yesterday at 07:36:02 pm by KingJulien »

We can't advise on a witness statement we haven't seen. Please show us.

Please see the attached witness statement.









« Last Edit: Yesterday at 07:53:06 pm by KingJulien »

« Last Edit: Yesterday at 08:51:59 pm by InterCity125 »