Author Topic: Bank park management - Burgess Hill Market Place Shopping Centre - money claim form received  (Read 574 times)

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Hey all

The driver of my registered vehicle failed to pay for a stay in the car park.

Parking charge date - 05/03/2025
NTK letter date - 12/03/2025

There was no reply from registered keeper until he got money claim form dated 12/03/2026.

AOS was filled in on 17/03/2026.

NTK:
Image 1000018933 hosted on ImgBB
ImgBB · ibb.co

Money claim letter:
Image 1000018934 hosted on ImgBB
ImgBB · ibb.co

Claim Form:
Image 1000018935 hosted on ImgBB
ImgBB · ibb.co

Status on Money claim portal:
Image Court Portal Fine Status hosted on ImgBB
ImgBB · ibb.co


Need to put the defence in if possible.

Any help would be much appreciated.

Thank you in advance!

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Please show the back of the NtK?

Please show the back of the NtK?

NTK page 2:
Image 1000018936 hosted on ImgBB
ImgBB · ibb.co

NTK page 3:
Image 1000018937 hosted on ImgBB
ImgBB · ibb.co

NTK page 4:
Image 1000018938 hosted on ImgBB
ImgBB · ibb.co


Thank you.

Hi all,

Time is running out and i need to submit my defence.

Should i go with "i do not agree with parking charge and will dispute during the court hearing" ?

Any advice would be much appreciated.


Kind regards,
GC

No, your defence needs to set out the reasons why no money is owed.

You have hopefully spent the past couple of weeks researching other cases in this forum to get an idea of how to structure your defence. If you can show us whay you have written so far we can offer advice.
Away from 29th March - 5th April
Posting for the first time? READ THIS FIRST - Private Parking Charges Forum guide | House Rules

Useful Links (for private parking charges):
Protection of Freedoms Act 2012 (PoFA) Schedule 4 | Private Parking Sector Single Code of Practice

I have found similar to what i think as per below.
Never had any communication or identification of a driver.

Quote
I am the registered keeper of the vehicle. I deny any liability for this parking charge and appeal in full.

The parking operator bears the burden of proof. It must establish that a contravention occurred, that a valid contract was formed between the operator and the driver, and that it has lawful authority to operate and issue Parking Charge Notices (PCNs) in its own name. I therefore require the operator to provide the following:

1. Strict proof of clear, prominent, and adequate signage that was in place on the date in question, at the exact location of the alleged contravention. This must include a detailed site plan showing the placement of each sign and legible images of the signs in situ. The operator must demonstrate that signage was visible, legible, and compliant with the IPC Code of Practice that was valid at the time of the alleged contravention, including requirements relating to font size, positioning, and the communication of key terms.

2. Strict proof of a valid, contemporaneous contract or lease flowing from the landowner that authorises the operator to manage parking, issue PCNs, and pursue legal action in its own name. I refer the operator and the IAS assessor to Section 14 of the PPSCoP (Relationship with Landowner), which clearly sets out mandatory minimum requirements that must be evidenced before any parking charge may be issued on controlled land.

In particular, Section 14.1(a)–(j) requires the operator to have in place written confirmation from the landowner which includes:

• the identity of the landowner,
• a boundary map of the land to be managed,
• applicable byelaws,
• the duration and scope of authority granted,
• detailed parking terms and conditions including any specific permissions or exemptions,
• the means of issuing PCNs,
• responsibility for obtaining planning and advertising consents,
• and the operator’s obligations and appeal procedure under the Code.

These requirements are not optional. They are a condition precedent to issuing a PCN and bringing any associated action. Accordingly, I put the operator to strict proof of compliance with the entirety of Section 14 of the PPSCoP. Any document that contains redactions must not obscure the above conditions. The document must also be dated and signed by identifiable persons, with evidence of their authority to act on behalf of the parties to the agreement. The operator must provide an agreement showing clear authorisation from the landowner for this specific site.

3. Strict proof that the enforcement mechanism (e.g. ANPR or manual patrol) is reliable, synchronised, maintained, and calibrated regularly. The operator must prove the vehicle was present for the full duration alleged and not simply momentarily on site, potentially within a permitted consideration or grace period as defined by the PPSCoP.

4. Strict proof that the Notice to Keeper complies with the Protection of Freedoms Act 2012 (PoFA), if the operator is attempting to rely on keeper liability. Any failure to comply with the mandatory wording or timelines in Schedule 4 of PoFA renders keeper liability unenforceable.

5. The IAS claims that its assessors are “qualified solicitors or barristers.” Yet there is no way to verify this. Decisions are unsigned, anonymised, and unpublished. There is no transparency, no register of assessors, and no way for a motorist to assess the legal credibility of the individual supposedly adjudicating their appeal. If the person reading this really is legally qualified, they will know that without strict proof of landowner authority (VCS v HMRC [2013] EWCA Civ 186), no claim can succeed. They will also know that clear and prominent signage is a prerequisite for contract formation (ParkingEye v Beavis [2015] UKSC 67), and that keeper liability under PoFA is only available where strict statutory conditions are met.

If the assessor chooses to overlook these legal requirements and accept vague assertions or redacted documents from the operator, that will speak for itself—and lend further weight to the growing concern that this appeals service is neither independent nor genuinely legally qualified.

In short, I dispute this charge in its entirety and require full evidence of compliance with the law, industry codes of practice, and basic contractual principles.


Does it sound reasonable?