Author Topic: APCOA - Parking outside bay in staff carpark  (Read 2883 times)

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APCOA - Parking outside bay in staff carpark
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This was received in a barrier access controlled (via staff ID) car park at a hospital.

There was no signage regarding enforcement on the site. The only signage present refers to a set of reserved bays which was on the other side of the lot. Those signs do not state the penalty or the enforcing company.

Are the grounds to contest this based on total lack of signage?  On top of that the car park is charge on entry - so if the gate is triggered a charge is paid even if there is no lot available - no grace period is offered.





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Re: APCOA - Parking outside bay in staff carpark
« Reply #1 on: »
what hospital?
can you get and post pics of any signs at entrance and around car park.
have you contacted APCOA at all?
Quote from: andy_foster
Mick, you are a very, very bad man

Re: APCOA - Parking outside bay in staff carpark
« Reply #2 on: »
Addenbrookes.

There aren't any signs. There's a board in front with the Park Mark logo and that's it.

I can get photos of the reserved bay signs but they are not particularly relevant and they don't have the same formatting the usual parking signs use.

Apcoa haven't been contacted yet.

The Trust CEO is definitely going to get be contacted.

Re: APCOA - Parking outside bay in staff carpark
« Reply #3 on: »
no signs even at the main entrance to car park?
There's a straightforward response to ACPOA that someone will post shortly.
Quote from: andy_foster
Mick, you are a very, very bad man

Re: APCOA - Parking outside bay in staff carpark
« Reply #4 on: »
Nope. The car park is barrier controlled and AFAIK there has never really been any enforcement per se.

Re: APCOA - Parking outside bay in staff carpark
« Reply #5 on: »
Keep on at the NHS Trust CEO to get this cancelled.

Do not appeal this until Sunday 15th December (day 26). Appeal only as the Keeper with the following:

Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Driver (NtD) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. APCOA has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtD can only hold the driver liable. APCOA have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.

You are appealing as the Keeper only. APCOA have no idea of the drivers identity. Doing this on day 26 ties them up in the appeals process at a time when they should also be posting a Notice to Keeper (NtK).

Many PPCs in the BPA omit any NtK when replying to an appeal and the very fact a PPC forgets to send you a NtK by day 56, gives you a winning point at POPLA. A rejection letter with POPLA code is not a 'NtK'.

Either way, APCOA are benign and do not litigate.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: APCOA - Parking outside bay in staff carpark
« Reply #6 on: »
Here are the car park signs

Entrance



Sign next to numbered bays (only part of the bays are numbered)



There are some Trust documents regarding staff parking policy which say that the trust delegates enforcement to their representative (presumably APCOA) and that in obtaining a permit the staff member agrees to them (which includes getting PCNs) - does this circumvent need to have signage at the car park and will the argument from keeper as above still work?

Re: APCOA - Parking outside bay in staff carpark
« Reply #7 on: »
What evidential photos do they have on their appeals website? Go as though to appeal and try and download any evidential photos they have and show us.

Also, how is the location of the alleged breach stated on the Notice to Driver (NtD)? You have unnecessarily redacted it and also the date and time of the contravention.

Can you get your own photos of the location showing the lack of signs?

Have you been issued a permit to park in that car park? How is the barrier operated? Do you need to show a permit or swipe a card?

What exactly do these "terms" you say are in the "...Trust documents regarding staff parking policy which say that the trust delegates enforcement to their representative (presumably APCOA) and that in obtaining a permit the staff member agrees to them (which includes getting PCNs)" say? Please show us any relevant sections of this document. Have you signed anything that agrees to the car parking terms as a staff member?
« Last Edit: November 21, 2024, 01:57:23 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: APCOA - Parking outside bay in staff carpark
« Reply #8 on: »
pre bookable bays? by who?
just staff or by anyone?
Quote from: andy_foster
Mick, you are a very, very bad man

Re: APCOA - Parking outside bay in staff carpark
« Reply #9 on: »
Fiddly to reply as I'm on the phone

1. I've not redacted the date but this is the full site name



2. The photos I've attached are my own from the specific carpark. Do you mean the specific space the car was parked in? There isn't any other signage present.

3. The permit is linked to the staff ID badge which is swiped to gain access. There isn't a physical permit.

To apply for a permit staff have to sign this



4. I couldn't find a specific parking terms document, but there is this guidance on the intranet



Digging deeper these are the relevant paras from the Parking Operations and Parking Policy documents.





5. The pre-bookable Parking bays are apparently defunct and the parking people have been asking staff to just park in them.

Re: APCOA - Parking outside bay in staff carpark
« Reply #10 on: »
Thank you for that. However, you have not answered my question about evidential photos.

Also, if you can, you should take photos of the car park to show the lack of signs. They state in their blurb that there are clear signs showing the terms and conditions in all parking locations.

Either there are… or there aren’t as you claim. Get evidence to back up your claim.

Based what you’ve shown up and told us so far, there are serious contractual issues with both the Trusts and the operators methods.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: APCOA - Parking outside bay in staff carpark
« Reply #11 on: »
Thanks for the response. I've just managed to get the photos downloaded. Only 4 images.






I am still unclear about the car park photos as I can't really photograph what isn't there? Just take photos from the entrance? Down every lane? Sorry not trying to be difficult because I've just provided photos of the only signs present at the car park.

Re: APCOA - Parking outside bay in staff carpark
« Reply #12 on: »
there should be prominent signs at the entrance to and around the car park that are clear visible by the driver entering. you need pics to show they are not there.
please post using an external host as per the instructions....

READ THIS FIRST - **BEFORE POSTING YOUR CASE!**,

https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
Quote from: andy_foster
Mick, you are a very, very bad man

Re: APCOA - Parking outside bay in staff carpark
« Reply #13 on: »
Quote
I can't really photograph what isn't there?
You can take photos to demonstrate there's nothing there.

You don't need a million photos from every angle, but some wider angle shots of the entrance and the car park, demonstrating the lack of relevant signage, would be useful.
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Re: APCOA - Parking outside bay in staff carpark
« Reply #14 on: »
But I have posted a picture of the entrance to the car park already???



This is the entrance. I missed the kerb on the other side of the exit barrier but that's it.