Author Topic: APCOA - Luton Airport Parkway Station - Premier Parking PCNs  (Read 868 times)

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APCOA - Luton Airport Parkway Station - Premier Parking PCNs
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Hi all,


Four days of parking was booked on 8th February at the APCOA Luton Airport Parkway Station multi-storey car park from 21st Apr to 24th Apr for holiday parking.



Upon arrival on 21st Apr, there was a sign which read levels 3-5 were closed from Friday 20th March to Monday 23rd March due to essential works and a barrier to stop cars from entering the 3rd floor. This was not communicated in advance. So with effectively 60% of the car park unavailable, unsurprisingly there were no free bays apart from the "premier parking" bays on level 1 and 2. With no time to look for alternative parking given the flight was in less than 1 1/2 hours, the car was parked in the only available parking bays which were marked as "premier parking".


Upon return, the car had three parking charge notices for parking in a premier parking bay without a valid permit.


 
Two of these notices have the incorrect registration number where they mixed up the letter O with the number zero.


 
Only one of the notices has the correct registration number.



I would greatly appreciate it if anyone could advise how to approach the PCNs.

A big thank you in advance and please let me know if you would like any further information.





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Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #1 on: »
Hi all,


Four days of parking was booked on 8th February at the APCOA Luton Airport Parkway Station multi-storey car park from 21st Apr to 24th Apr for holiday parking.



Upon arrival on 21st Apr, there was a sign which read levels 3-5 were closed from Friday 20th March to Monday 23rd March due to essential works and a barrier to stop cars from entering the 3rd floor. This was not communicated in advance. So with effectively 60% of the car park unavailable, unsurprisingly there were no free bays apart from the "premier parking" bays on level 1 and 2. With no time to look for alternative parking given the flight was in less than 1 1/2 hours, the car was parked in the only available parking bays which were marked as "premier parking".


Upon return, the car had three parking charge notices for parking in a premier parking bay without a valid permit.


 
Two of these notices have the incorrect registration number where they mixed up the letter O with the number zero.


 
Only one of the notices has the correct registration number.



I would greatly appreciate it if anyone could advise how to approach the PCNs.

A big thank you in advance and please let me know if you would like any further information.





Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #2 on: »
Welcome to FTLA.

To help us provide the best advice, please read the following thread carefully and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide
Away from 29th March - 5th April
Posting for the first time? READ THIS FIRST - Private Parking Charges Forum guide | House Rules

Useful Links (for private parking charges):
Protection of Freedoms Act 2012 (PoFA) Schedule 4 | Private Parking Sector Single Code of Practice

Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #3 on: »
Apologies for all the posts, I am trying to upload pictures.



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« Last Edit: March 25, 2026, 03:45:49 pm by secondagain »

Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #4 on: »
Can you show us the whole of the PCN, including all the text on it? (personal details like Reg redacted)

APCOA haven't previously done court, in our experience, so there's not too much risk involved here. If your VRM (reg) is wrong on two of them, I'd be tempted to ignore those two and see what happens. They'll need to apply to DVLA for your details for each ticket - in theory, for the two where they've got your VRM wrong, DVLA will return no data (or someone else's, if the incorrect VRM belongs to a real vehicle).
Away from 29th March - 5th April
Posting for the first time? READ THIS FIRST - Private Parking Charges Forum guide | House Rules

Useful Links (for private parking charges):
Protection of Freedoms Act 2012 (PoFA) Schedule 4 | Private Parking Sector Single Code of Practice

Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #5 on: »
Can you show us the whole of the PCN, including all the text on it? (personal details like Reg redacted)

APCOA haven't previously done court, in our experience, so there's not too much risk involved here. If your VRM (reg) is wrong on two of them, I'd be tempted to ignore those two and see what happens. They'll need to apply to DVLA for your details for each ticket - in theory, for the two where they've got your VRM wrong, DVLA will return no data (or someone else's, if the incorrect VRM belongs to a real vehicle).

Thank you for responding.

Full PCN uploaded.



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Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #6 on: »
Hi,
Anyone kind enough to help pls as I need to appeal by Saturday?

Thank you

Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #7 on: »
This being APCOA, for the first stage appeal I'd just draft something up as the keeper (not saying who was driving) just denying that the driver breached any terms and conditions. As above, I'd be tempted to only appeal the one that has the correct VRM on it.
Away from 29th March - 5th April
Posting for the first time? READ THIS FIRST - Private Parking Charges Forum guide | House Rules

Useful Links (for private parking charges):
Protection of Freedoms Act 2012 (PoFA) Schedule 4 | Private Parking Sector Single Code of Practice

Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #8 on: »
Given the shortage of parking spaces due to works going on, is it likely the "foreign" PCNs have simply been removed from other "offending" vehicles and stuck on yours? Are the registration numbers completely different or just trivially changed - one or two characters?

Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #9 on: »
Hey,

Yes, so I have appealed and used the usual spiel of not identifying the driver and sent proof of having paid for standard parking. I have not done anything with regards to the PCNs with incorrect registration numbers. Waiting to hear back from APCOA so will keep you posted.

Re: APCOA - Luton Airport Parkway Station - Premier Parking PCNs
« Reply #10 on: »
Given the shortage of parking spaces due to works going on, is it likely the "foreign" PCNs have simply been removed from other "offending" vehicles and stuck on yours? Are the registration numbers completely different or just trivially changed - one or two characters?

Hi,
I have a private registration number but what has happened is that they've mixed up the letter O and the number 0 given it is not in the standard number plate format. So the tickets were definitely for me but hopefully unenforceable now given it is not my exact reg number.