Author Topic: 2 x BaySentry Solutions PCNs (now with DCBL) - Overstayed free parking period - 100 Great Ancoats Street, Manchester  (Read 123 times)

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Hi All,

Posting with hopes that this matter can be resolved.

Driver received two PCNs in relation to two instances of overstaying at a BaySentry car park in Ancoats, Manchester:
First received: 23/07/2025 for contravention on 16/07/2025
Second received: 04/08/25 for contravention on 28/07/2025

Car park in question allows 1.5 hours free maxmimum stay for all users or 3 hours free for Pure Gym customers who enter vehicle registration on electronic tablet inside the gym. The driver attends the Pure Gym and always enters their details upon arrival, but forgot to insert details into the tablet on the two occasions where PCNs were issued.

Two appeals to Independent Appeals Service (IAS) were dismissed on 12/11/25 for both PCNs. Response provided alongside dissmissal from IAS for both was as follows:

"The Appellant should understand that the Adjudicator is not in a position to give legal advice to either of the parties but they are entitled to seek their own independent legal advice. The Adjudicator's role is to consider whether or not the parking charge has a basis in law and was properly issued in the circumstances of each individual case. In all Appeals the Adjudicator is bound by the relevant law applicable at the time and is only able to consider legal challenges and not factual mistakes nor extenuating or mitigating circumstances. Throughout this appeal the Operator has had the opportunity consider all points raised and could have conceded the appeal at any stage. The Adjudicator who deals with this Appeal is legally qualified and each case is dealt with according to their understanding of the law as it applies and the legal principles involved. A decision by an Adjudicator is not legally binding on an Appellant who is entitled to seek their own legal advice if they so wish.
There is no dispute in this case that the Appellant was a legitimate customer of Pure Gym whilst his vehicle was parked on site.
However, the signage at this site makes it clear that parking is allowed for 90 minutes. The exception is for Pure Gym members who register their vehicle registration upon entering the gym, and in doing so the stay can be extended for up to 3 hours.
The Appellant admits that he failed to register his vehicle as required.
Having considered all the issues raised and the evidence submitted, I am satisfied that the operator has established that the Parking Charge was properly issued in accordance with the law.
This appeal therefore has to be dismissed." 


Driver opened a Notice of Debt Recovery letter from DCBL (dated 15/12/25) on 01/01/2026 while driver was absent from the correspondence address, and so has now passed the 14 day maximum period to take action. Driver has received no further correspondence at the point of this post.

Possible helpful information:


- The driver now no longer owns the vehicle listed.
- The initial correspondence address was a previous address lived in by the driver, but this was changed to the current, temporary address where the driver resides. They will not live at either address from end of June 2026.

All paper correspondence received here:
https://ibb.co/fGKpPgvM
https://ibb.co/wm5kmm9
https://ibb.co/qL7DrwBs
https://ibb.co/Y7ChgQ9W
https://ibb.co/vCS93fwh
https://ibb.co/QFrxVTFN
https://ibb.co/p6L6MFkb


TIA for any help!

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Read b789's excellent advice HERE regarding this outfit.

Read b789's excellent advice HERE regarding this outfit.

Thanks, Brenda. It seems that the OP's situation is slightly different to mine. I have read previously that DCBL use daunting letters to pressure payment, as b789 noted, so I won't be rushing to pay up by any means, but I suppose what i'm after is advice on how to now proceed in having my specific case dismissed.

Quote
I suppose what i'm after is advice on how to now proceed in having my specific case dismissed.
For now, nothing. The ball is in their court, and you are awaiting a Letter of Claim from the parking company's solicitors. There's little you can do to accelerate this process.

If you move address then inform the parking company by sending them a data rectification notice.