Author Topic: Wrongly issued ticket  (Read 59 times)

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Wrongly issued ticket
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Hi all.  Bit of a strange one.  I just received this ticket for allegedly parking for 10 hours in a local retail park.  The car park has a strict 3 hours parking no return for 2 policy.

I did not park for 10 hours.  I had gone in the morning for about an hour/hour and a half, and then returned in the evening for about half hour.

During the alleged timeframe I drove my car to the dump and to pick up my kids from school several miles away.

I have my Google maps set to follow me so I logged in to download the evidence that I was driving elsewhere during this timeframe only to discover it say there's missing data from this particular time.  So I logged into my Ring doorbell footage only to discover data missing from there as well.

I can only assume there was some sort of national outage on whatever platform supports these things, which is what's affected the cameras at the retail park too.

So what on earth do I do?  How do I prove I was not parked in the retail park that long and that they are missing data from me exiting in the morning?  I thought I could use Google maps info and my Ring footage but clearly not. 

Thanks.

« Last Edit: Yesterday at 06:14:56 pm by Rosy »

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Re: Wrongly issued ticket
« Reply #1 on: »
Search the forum for “double dip”, it’s not uncommon. Nothing to do with a “national outage”, just incompetence.

You do not have to prove that you weren’t there, they have to prove on the balance of probabilities that you were. Your statement that you weren’t that you’d repeat under oath if necessary will be enough. I just suggest for now you write down your activities during the day whilst they’re fresh in your mind.
« Last Edit: Yesterday at 06:29:05 pm by jfollows »

Re: Wrongly issued ticket
« Reply #2 on: »
OK thank you, will do.  Just thought of some national outage because my Google maps and Ring also didn't record around that time. 

Re: Wrongly issued ticket
« Reply #3 on: »
Of course you need to “appeal” to them within their timeframe, again search the forum for appeals that have been used before.

Personally I’d be telling them that their equipment and manual checks are faulty, that you weren’t there as claimed but visited twice on the same day, and you expect them to cancel because you won’t be paying.

Feel free to post your proposed appeal here first for comments.

See also 7.3 in https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf
« Last Edit: Yesterday at 07:44:41 pm by jfollows »

Re: Wrongly issued ticket
« Reply #4 on: »
Just as a cross reference for Google timeline, it appears to have been working generally on 08/06 as mine shows my trip from Surrey to Scotland.

Hopefully they will see sense with an appeal on the lines jfollows outlined.