Hi everyone,
I'm hoping someone can give me some advice because I'm feeling pretty defeated!!!
I've ended up with 13 PCNs now totalling £1,080 after my Auto Pay account was cancelled without me realising.
Esentially my wallet was stolen so I had to cancel my bank card and TfL tried to take an Auto Pay payment, it failed as the card had changed, and they automatically closed my Auto Pay account. The only email they sent about this ended up in my spam folder somehow , so I had no idea.
By the time I realised what had happened, low and behold letters starting piling up at my doorstep, I instantly rectified the card on my account but by then i built up 13 PCNs (as i use the tunnel twice daily for work). Logically speaking, if I'd known my Auto Pay had been cancelled, I obviously wouldn't have kept using the tunnel (so it was an honest mistake)
I explained all of this in my innitial appeal, but TfL rejected it and refused to apply any discretion. As I understand it, it is now on the next stage (the tribunal). (i wasnt aware of this website when i first got my fines or i wouldn't have done the first appeal myself but oh well!))
Has anyone been in a similar situation or had any success at the tribunal? I know I'm responsible for checking things, but £1,080 feels incredibly harsh given the circumstances.
Just looking for a last bit of hope before I somehow fork together over £1,000!!
Thanks ever so muhc for reading!!