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Private parking tickets / National Parking Control PCN - Machine Broken
« on: Yesterday at 03:06:00 pm »
Hi Forum,
Hope you are all well. First time poster here.
I am the Registered Keeper of a vehicle that has received a NTK from National Parking Control (NPC). I was not driving or in the car, but I am aware of what’s happened and was expecting this letter.
The driver attempted to pay for parking but the pay machine they used was out of order.
I have a photo from the driver that shows the display of the pay machine stating ‘Machine Out of Order’ alongside the time and date, which lines up within a few minutes after the entry time stated on the letter.
The driver doesn't remember whether there were other pay machines or alternative methods of payment but on research it looks like there was, but I don't know how relevant this is when responding as Registered Keeper.
I handled a few PCNs for a friend a few years back, so I am somewhat familiar with the process, but I don't know whether it's worth attempting to appeal to the Kangaroo Court on this.
I have attached both sides of the letter I received with personal information redacted and dates and times altered (these can be relied on as a realistic example).
I have also attached an image I found online of the signage to the car park incase it's relevant.
So, I have the below as ammunition:
-Driver attempted to pay - broken machine
-No inclination to name the driver
-Proof that I couldn't be the driver (which I could provide to a court down the line, not the parking company)
-Possible PoFA compliance issues
Can you offer any advice on how to initially approach this please?
Thank you in advance.
https://ibb.co/MyJ6T7XM
https://ibb.co/Gf7ZHgYP
https://ibb.co/2YSpGKpt
Hope you are all well. First time poster here.
I am the Registered Keeper of a vehicle that has received a NTK from National Parking Control (NPC). I was not driving or in the car, but I am aware of what’s happened and was expecting this letter.
The driver attempted to pay for parking but the pay machine they used was out of order.
I have a photo from the driver that shows the display of the pay machine stating ‘Machine Out of Order’ alongside the time and date, which lines up within a few minutes after the entry time stated on the letter.
The driver doesn't remember whether there were other pay machines or alternative methods of payment but on research it looks like there was, but I don't know how relevant this is when responding as Registered Keeper.
I handled a few PCNs for a friend a few years back, so I am somewhat familiar with the process, but I don't know whether it's worth attempting to appeal to the Kangaroo Court on this.
I have attached both sides of the letter I received with personal information redacted and dates and times altered (these can be relied on as a realistic example).
I have also attached an image I found online of the signage to the car park incase it's relevant.
So, I have the below as ammunition:
-Driver attempted to pay - broken machine
-No inclination to name the driver
-Proof that I couldn't be the driver (which I could provide to a court down the line, not the parking company)
-Possible PoFA compliance issues
Can you offer any advice on how to initially approach this please?
Thank you in advance.
https://ibb.co/MyJ6T7XM
https://ibb.co/Gf7ZHgYP
https://ibb.co/2YSpGKpt