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Private parking tickets / Parking Ticket - First contact is from Debt Recovery Plus
« on: Today at 11:19:43 am »
Hello.
I received a parking ticket via DRP stating that I was issued with a PCN for exceeding the maximum stay in the Channons Hill retail park. However, the issuing company (Premier Park Ltd) have never contacted me prior to this letter arriving.
I have since found out my partner (The registered keeper) did not update the log book which is why I believe the letters have not reached us. Given the situation, I've contacted Premier Park Ltd to try and get the details of the PCN and start an appeal/complaint process to reset all the additional charges.
I'm unsure on how to proceed as I believe I've driven into the wrong car park, entered my registration with a company that isn't listed in the retail park and thus I've got the PCN. The company I registered my reg with won't assist as it isn't their car park.
Do we have any grounds for cancelling the charge due to this lack of proper notification?
Could I ask the land owners as this was a genuine mistake and I had fully intended to follow the T&Cs of the car park I believed I was in?
Could we have a viable complaint to reduce the fee from £170 to the original fine?
I can recognise that I'm at fault, but obviously would like to try and avoid paying that much for what might be a 15-20 minute overstay!
I received a parking ticket via DRP stating that I was issued with a PCN for exceeding the maximum stay in the Channons Hill retail park. However, the issuing company (Premier Park Ltd) have never contacted me prior to this letter arriving.
I have since found out my partner (The registered keeper) did not update the log book which is why I believe the letters have not reached us. Given the situation, I've contacted Premier Park Ltd to try and get the details of the PCN and start an appeal/complaint process to reset all the additional charges.
I'm unsure on how to proceed as I believe I've driven into the wrong car park, entered my registration with a company that isn't listed in the retail park and thus I've got the PCN. The company I registered my reg with won't assist as it isn't their car park.
Do we have any grounds for cancelling the charge due to this lack of proper notification?
Could I ask the land owners as this was a genuine mistake and I had fully intended to follow the T&Cs of the car park I believed I was in?
Could we have a viable complaint to reduce the fee from £170 to the original fine?
I can recognise that I'm at fault, but obviously would like to try and avoid paying that much for what might be a 15-20 minute overstay!